Hello,
Check now, please.
Regards
Hello,
Check now, please.
Regards
Hello,
Take our great apologies for this delay. It seems that Elementor plugin released the update that caused problems with the demo content import. We are working on fixing of this issue and We hope that we’ll be able to offer you solution tomorrow.
We would be so grateful for your understanding and patience. Sorry for this inconvenience at the very beginning of theme using but we’ll do our best to resolve this.
Regards
Hello,
Unfortunately, there is no such option. Our theme based on Bootstrap, it means that page content uses the Bootstrap grid system (12 columns) and sidebar could take the appropriate number of columns from these 12 (3 by default + 9 for the products).
Regards
Regards
Hello,
I see that you have the below code http://prntscr.com/tpf12m for the images on the home page
#category-image a.product-content-image img {
height: 300px!important;
object-fit: cover!important;
width: 300px!important;
}
Try to remove it and check after that.
Regards
Hello,
Go to Theme Options > WooCommerce > Shop Elements > Variation swatches > Swatch Style > choose Default.
Regards
Hello,
That’s very strange but we did not face issue on mobile https://gyazo.com/f27acbcced6a2ac0e497460b94e17b25 or desktop https://gyazo.com/d3c33d0297baebbe9419a30440177300
What mobile device did you use to check and what desktop browser?
Regards
Hello,
Check now, please.
Regards
Hello,
Unfortunately, we don’t have such options. You can use 2 HTML blocks and 2 Widget areas to add the custom block on your site. And only 2 menus elements. But using the menu element you can change the menu to show different menu for every header you use.
Also, you can try some third-party header builders https://wordpress.org/plugins/stax/ or https://wordpress.org/plugins/pearl-header-builder/ We did not test it with our theme but maybe it will be suitable for you.
Theme support does not include the additional customization according to support policy https://themeforest.net/page/item_support_policy But our partners – WPKraken team – probably will be able to help you with additional customization, submit the request to get a quote.
Regards
Hello,
We’ll improve this moment from our side and include these changes in the next theme update.
We plan it on Tuesday-Wednesday.
Regards
Hello,
Check now. Your issue was related to custom styles that you added using Yellow Pencil plugin https://prnt.sc/tp5ix4
We have removed them and used the Rows/Columns settings of the static block to add color, bg image paddings etc http://prntscr.com/tp5m1x
Regards
Hello,
Go to Theme Options > Custom CSS and add the below code
.content-product {
padding: 5px 5px;
}
.content-product:hover {
box-shadow: 1px 1px 18px #efecec;
}
Regards
Hello,
1) I don’t see the mentioned issue while testing the site using mobile device (Android) http://prntscr.com/tp4w1s What mobile device do you use?
2) You use the Saphali Woocommerce Russian plugin to change the currency symbol from default one to custom. Do you have the issue when that plugin is disabled?
Regards
Hello,
Our support specialists need to check the site but access is limited http://prntscr.com/tp4i6g
Please, unblock the access to your site and allow our support expert to check the problem and provide us with WP Dashboard access to your site.
Also, tell me do you use the CDN?
Regards
Hello,
Could you, please, provide us with screenshot of button that you are taking about? And maybe with link to WooCommerce demo that has that button for better understanding.
Regards
Hello,
Thank you for using our theme!
Go to Theme Options > Footer > Footer Styling.
Regards
Hello,
I’m trying to explain to you that issue is related to server limits. If you use all the mentioned plugins it requires some resources.
It’s known issue and Massive Addons already have the answer to this question https://codecanyon.net/item/massive-addons-for-visual-composer/14429839/comments?page=31&filter=all#comment_13743518
So, please, take my answer to account: contact your hosting provider, ask them to check the server error logs and fix all the moments related to server settings that cause the errors.
Regards
Hello,
Reviews is the default WooCommerce tab. If you use the third-party plugin for tabs then you need to ask the plugin author how to place the reviews after their tabs.
Regards
Hello,
Set the Wishlist settings according to theme documentation https://www.8theme.com/documentation/xstore/plugins/wishlist/ Especially the icon settings.
Regards
Hello,
I have already switched to the mentioned method and see the banner. If you want to use the other one check the Elementor plugin documentation and requirements to your server that Elementor has. It’s not our theme issue.
Regards
Hello,
1) I see the custom http://prntscr.com/tnzags We don’t have the special option, so you can change the hover using custom only. Tell me what colors should be for the mobile and for the desktop and we’ll try to improve your custom to achieve the goal.
2) Unfortunately, I’m just member of the support team and I don’t have such information from our developers.
3) Did you add the banner as the bg image for the row/column? I think it’s a compatibility issue between WPML and WPBakery. Read this topic https://www.8theme.com/topic/strange-problem-with-rows-and-background-color/ I think you need to contact WPML support about this.
Regards
Hello,
It’s related to your server settings. It seems that your server does not support the External file http://prntscr.com/tnz52d Only Internal Embedding. Try again.
Regards
Hello,
1) If you want to add any content before/after the cart/checkout form you need to edit the page. If you use Elementor as the main page builder then using Elementor, if WPBakery – WPBakery.
2) Font size of the elements on the checkout page could be changed only by additional CSS customization. You can use Theme Options > Custom CSS for these purposes or Yellow Pencil plugin.
3) Yes, banner to that area you can add using Static Blocks.
4) Edit the cart/Checkout page and choose the Breadcrumbs Style > Disable http://prntscr.com/tnz2i3 or add the custom CSS
.cart-checkout-nav {
display: none;
}
5)
is it possible to make this section wider https://prnt.sc/tnux98
Nope, there is no such option. It’s possible only by additional PHP customization if you have appropriate skills.
Regards
Hello,
Theme itself does not have such option by default. We included WooCommerce Dynamic Pricing and Discount plugin to our theme and maybe you’ll be able to find some suitable for you offers, check the plugin documentation what features it allows to implement and which one will be suit your needs most of all https://support.rightpress.net/hc/en-us/categories/200133263-WooCommerce-Dynamic-Pricing-Discounts
Also, you may contact plugin author in comments area to be 100% sure that it’s possible https://codecanyon.net/item/woocommerce-dynamic-pricing-discounts/7119279/comments
Regards
Hello,
As I can see this is some custom code that you used to add that banner with the absolute position. Contact the author of that code. It’s not related to the theme but to custom code and custom styles that you used to add that.
Regards
Hello,
First of all, check what plugins you installed and activated. For the drinks version you need only XStore core, WPBakery, WooCommerce, Revolution slider, MailChimp (if you plan to use newsletters), Contact Form 7 (if you need contacts page). That’s all. All the third-party plugins will use your server resources. Disable Revolution slider for all the page to allow calling of the slider scripts only for pages where the slider is http://prntscr.com/tnypgm
If you don’t need portfolio disable it in Theme Options > Portfolio. If you don’t need testimonials disable them in Theme Options > Global. If you don’t need brands disable them in Theme Options > WooCommerce > Shop Elements > Brands.
Regards
Hello,
I have sent you files to your registration email. Check, please.
Regards
Hello,
Could you, please, provide us with screenshot of the area that is not centered (you can use Lightshot screenshot free tool)? Because I’m not sure what text you would like to center.
Regards
Hello,
1) Go to Theme Options > Blog > Single product > Display Title/Meta On Single Post
2) Go to Theme Options > Header builder > edit the main header area settings and add margin.
Regards
Hello,
You can upload the image for the variation and it appears once you choose the appropriate variations http://prntscr.com/tnye46 Image for the variation swatches you can upload editing the attribute terms http://prntscr.com/tnyfh2 . We don’t have any other options.
Regards