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I encountered some errors after importing the demo

This topic has 18 replies, 3 voices, and was last updated 3 years, 9 months ago ago by Rose Tyler

simple

Participant

July 23, 2020 at 22:47

The wp panel prompts that all content has been successfully imported, but it seems to be inconsistent with the demo page I saw.

Please, contact administrator
for this information.

#245206 Copied Theme version: 6.3.8

17 Answers

Olga Barlow

Support staff

July 24, 2020 at 16:18

Hello,

Check now, please.

Regards

#245273 Copied

simple

Participant

July 24, 2020 at 16:37

nice, thanks for your help, but how should i solve this problem if i encounter it again

#245279 Copied

simple

Participant

July 24, 2020 at 16:48

There is still a slide problem on the homepage, it does not display the picture, even though I have modified it through elementor.

#245282 Copied

Olga Barlow

Support staff

July 24, 2020 at 17:11

Hello,

It’s related to your server settings. It seems that your server does not support the External file http://prntscr.com/tnz52d Only Internal Embedding. Try again.

Regards

#245287 Copied

simple

Participant

July 24, 2020 at 17:15

Do I need to use this method to solve the error of importing demo?
Thanks

#245288 Copied

Olga Barlow

Support staff

July 24, 2020 at 17:28

Hello,

I have already switched to the mentioned method and see the banner. If you want to use the other one check the Elementor plugin documentation and requirements to your server that Elementor has. It’s not our theme issue.

Regards

#245290 Copied

simple

Participant

July 24, 2020 at 17:49

Still encounter some CSS issues, the product page does not display pictures and css error
https://prnt.sc/tnzr89

Please contact administrator
for this information.

#245291 Copied

Olga Barlow

Support staff

July 24, 2020 at 17:55

Hello,

Set the Wishlist settings according to theme documentation https://xstore.helpscoutdocs.com/article/102-wishlist Especially the icon settings.

Regards

#245293 Copied

simple

Participant

July 24, 2020 at 18:08

It has been set, but an error is displayed. I think this is an error, not because I did not set it.
https://prnt.sc/to00v0
There are two other problems with this page. First, my product image is not displayed in the lightbox. Second, I deleted the widget on the right, but its location space is not released.
Thanks

#245297 Copied

Rose Tyler

Support staff

July 25, 2020 at 07:22

Hello,

1) Please check the Wishlist now. I’ve set settings according to the documentation.
2) Do you have the problem with images when the default WC theme (Storefront) is activated on your site?
3) Theme Options > WooCommerce (Shop) > Single product page > Single product layout > Sidebar Position > Without.

Regards

#245340 Copied

simple

Participant

July 25, 2020 at 13:42

2) Do you have the problem with images when the default WC theme (Storefront) is activated on your site?
There is no problem with the picture, but the display becomes 1*1px. How did you solve this problem?
Thanks your help.

#245367 Copied

Rose Tyler

Support staff

July 25, 2020 at 16:26

I did nothing with images.
As I can see, your images on the single product page are displayed just fine now. Have you sorted out?

Regards

#245387 Copied

simple

Participant

July 27, 2020 at 17:45

Yes , thanks
I have another problem now. After I modify the footer page, it will not take effect.

#245603 Copied

simple

Participant

July 27, 2020 at 19:41

SHOP page cannot be edited by elementor, how can I solve it?
https://prnt.sc/tpgrtd

#245616 Copied

Olga Barlow

Support staff

July 28, 2020 at 13:40

Hello,

1) What changes do you do that you don’t see them? Could you, please, provide screenshots of your changes for better understanding?
2) To edit footer go to Static Blocks > edit footer static block using the Elementor.

Regards

#245663 Copied

simple

Participant

July 29, 2020 at 17:15

Now I can edit the footer, but I cannot edit the shop page
See the SS https://prnt.sc/tpgrtd

#245914 Copied

Rose Tyler

Support staff

July 30, 2020 at 08:30

It is correct, the Shop page is a catalog page for products that can’t be edited using page builder. Available settings you can find in Theme Options > WooCommerce (Shop).
To change the banner on the Shop page follow these screenshots – http://prntscr.com/tqzsl1 http://prntscr.com/tqzsr0 http://prntscr.com/tqzt38

Regards

#245963 Copied
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