You have 2 types of errors on your site:
1) Caused by files in your child theme, for example, https://gyazo.com/c087ef4615d9e3beba3aa224598933d7
I checked woocommerce folder in your child theme and see that you just copied the full folder from parent theme to child theme. Why? What files did you change there? If you need to change anything you need to copy only that file into the child theme taking into account the folder structure. So, I renamed the woocommerce folder in your child theme. Create new woocommerce folder and place there only file/files that you need to change, not all the files.
2) You have a lot of plugins and 2 page builders enabled (52 active plugins). Your server does not have enough resources for this and display PHP memory limit error https://gyazo.com/f7f2c37ef768f1a2e0402cc76aad097b
So, either try to disable WPBakery page builder and other heavy plugins that use a lot of memory or contact your hosting provider and increase the memory limit.
Regards
Olga Barlow
Participant
March 24, 2022 at 12:57
Hello,
1) Clear the plugin cache (there is the button for this in the top panel) once you do any changes. Or follow the plugin documentation to get more details about plugin options. If you want to may switch back to previous plugins that you used if that suits your needs more than this one.
2) Check the performance tab and Waterfall tab to find out what moments slow down your site and look for ways to speed them up. Unfortunately, a personal site optimization service is not included in our support. We are able to get with the general settings only.
Thank you. This works.
I passed the issue to our developers. I’ll inform you once they fix the problem.
Regards
Olga Barlow
Participant
March 24, 2022 at 12:16
Hello,
We’ll fix that in the next theme update. If you provide us with WP Dashboard and FTP access we’ll be able to fix it on your site before the theme update.
Regards
Olga Barlow
Participant
March 24, 2022 at 12:14
Hello,
Theme Options > Custom CSS > General custom.
Regards
Olga Barlow
Participant
March 24, 2022 at 12:02
Hello,
We sent you PSDs to your registration email.
Regards
Olga Barlow
Participant
March 24, 2022 at 11:58
Hello,
Ok.
Regards
Olga Barlow
Participant
March 24, 2022 at 11:58
Hello,
Where do you want to display the coupon on a single product? After the short description?
Could you, please, create the individual topic and provide us with WP Dashboard and FTP access to your site in Private content area? We’ll check and help you.
Regards
Olga Barlow
Participant
March 23, 2022 at 19:02
Hello,
You are welcome.
I added width: auto custom CSS for the images instead of width: 100% in the Theme Options > Custom CSS.
Regards
Olga Barlow
Participant
March 23, 2022 at 19:00
Hello,
This is WP Dashboard access. But I’m asking about FTP. We need FTP host, FTP username, FTP password.
Regards
Olga Barlow
Participant
March 23, 2022 at 18:52
Hello,
We don’t have the option at this moment, unfortunately.
Please, submit a feature request here https://www.8theme.com/taskboard/
Our developers will check that and maybe implement it in one of the next updates.
Regards
Olga Barlow
Participant
March 23, 2022 at 18:50
Hello,
We don’t have the google reviews option in our theme. So, you need a third-party plugin for these purposes. In this case, contact the plugin author and ask if they have any shortcode to display reviews. Once you get that shortcode then edit footer static block and add that to footer block content.
Regards
Olga Barlow
Participant
March 23, 2022 at 18:47
Hello,
Provide us with FTP access to your site. We’ll check the issue in more detail.
These prices come from Product extras for WooCommerce plugin. So, you need to contact the plugin author with questions if they could speed it up in any way. Our theme does not have any option for this, unfortunately.
Regards
Olga Barlow
Participant
March 23, 2022 at 18:22
Hello,
I have updated XStore core plugin to version 4.1.2.1. It fixed the issue.
Check now.
