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Trying to fix product images sizes, to fit all the same.

This topic has 30 replies, 3 voices, and was last updated 2 years, 1 months ago ago by Olga Barlow

SpearReal

Participant

February 5, 2022 at 05:00

Hello, I need some help.

Here is the website, still not ready: https://copyoffice.bg

We want to make the products size same, I mean currently some products images have bigger height and boxes of products are not same.

Screenshot: https://i.imgur.com/ySenwIC.png

They should be all same in products page and all other places where is product appearing, but images must not get cutted.

Please help me with this, did not found this option.

Please, contact administrator
for this information.

#316243 Copied Theme version: 8.1

29 Answers

Rose Tyler

Support staff

February 5, 2022 at 14:03

Hello,

https://xstore.helpscoutdocs.com/article/89-product-images
It is recommended to use a graphics editor and prepare product images (make them the same size) before uploading images to your media gallery.

Regards

#316288 Copied

SpearReal

Participant

February 6, 2022 at 06:19

Can it be fully automatic, without the need of a graphics editor, still what graphics editor you can recommend for everything to be same size in product view.

I’ve seen other WordPress themes, automaticly fitting all images properly same sized.

#316320 Copied

Rose Tyler

Support staff

February 6, 2022 at 15:39

Hello,

Photoshop or any other editor.

Regards

#316337 Copied

SpearReal

Participant

February 17, 2022 at 02:05

I added my question in private content area.

Please contact administrator
for this information.

#317440 Copied

Rose Tyler

Support staff

February 17, 2022 at 08:08

Hello,

Please check translation of XStore Core plugin

Regards

#317448 Copied

SpearReal

Participant

February 18, 2022 at 07:43

Can you please be more specific, please.

#317615 Copied

Rose Tyler

Support staff

February 18, 2022 at 08:09

What plugin do you use to create/edit translation? We would recommend Loco translate – https://xstore.helpscoutdocs.com/article/30-base-theme-translation
Loco Translate > Plugins > XStore Core plugin > create or edit translation for your language. Search for “Menu” string in the translation of Core plugin.
Let us know if you need any further assistance.

Regards

#317617 Copied

SpearReal

Participant

March 24, 2022 at 05:26

In private

Please contact administrator
for this information.

#320401 Copied

Olga Barlow

Support staff

March 24, 2022 at 12:53

Hello,

There is no such option in WooCommerce by default. You can implement that by additional customization of child theme https://wordpress.stackexchange.com/questions/307786/separate-categories-from-wc-product-loop-when-display-type-is-set-to-both-on-the

Regards

#320440 Copied

SpearReal

Participant

April 1, 2022 at 04:09

I think the solution you offer is not what I need. Can you just help out making them separated on a new column.

#321055 Copied

Olga Barlow

Support staff

April 1, 2022 at 19:08

Hello,

We are unable to provide support for customizations under our Support Policy https://woocommerce.com/support-policy/
Submit customization request here if that solution is not what you need.

Regards

#321149 Copied

SpearReal

Participant

May 27, 2022 at 00:47

private

Please contact administrator
for this information.

#324692 Copied

Rose Tyler

Support staff

May 27, 2022 at 09:36

Hello,

Have you changed wp-admin and FTP access? We can’t log in.
Update translation of XStore Core plugin – https://xstore.helpscoutdocs.com/article/103-translation-files-update and try to find and change mentioned texts.

Regards

#324702 Copied

SpearReal

Participant

May 31, 2022 at 03:38

I am sending updated FTP, we just switched hosting. Please check it, since I’m traveling and you didn’t reply regarding the 2nd reply.

Please contact administrator
for this information.

#324861 Copied

Olga Barlow

Support staff

May 31, 2022 at 18:03

Hello,

WP Dashboard access that you provided in the very first message does not work and we can’t log in and check your translations. So, provide us with the correct access to help you.

Our developers implemented the option to show the categories in a separate row from the products https://prnt.sc/PudMFwWAd8IT

Could you, please, repeat the question that we missed? Because you ask different questions on the same topic and it causes misunderstanding. Please, create separate topics for the different issues.

Regards

#324911 Copied

SpearReal

Participant

May 31, 2022 at 23:49

Your screenshot is not loading. I made a new admin account, adding in privat area.

Please contact administrator
for this information.

#324937 Copied

Rose Tyler

Support staff

June 1, 2022 at 07:13

Hello,

Display categories apart from products: Theme Options > WooCommerce > Product catalog > Shop page display products and categories > Categories Appearance option > Apart from products.

Could you, please, repeat the question that we missed?

Regards

#324945 Copied

SpearReal

Participant

June 2, 2022 at 03:02

I don’t know what exactly you answered on, I did not understand your reply, nor I found those settings.

I will repeat my issue, the only issue which I can still not fix, posting it in private area.

There is no other questions.

Please contact administrator
for this information.

#325011 Copied

Rose Tyler

Support staff

June 2, 2022 at 08:27

Hello,

I do not see the Loco translate plugin on your site. Do you use Poedit to create translation? Update translation files of Core plugin, then find and translate mentioned strings.
1/ Backup your translations files
2/ Open your translation files by using Poedit software
3/ Go to Menu > Catalog > Update from the pot file section and click
4/ Choose xstore-core.pot file and save
5/ Poedit will keep your existing translations and migrate translation file with the new system
6/ Now you can see new translation words on your file

Regards

#325026 Copied

SpearReal

Participant

June 3, 2022 at 03:01

Yes I have PoEdit PRO, I translated the .po file from there to bulgarian and placed the file, but the things i showed in my previous reply doesn’t get translated, so can you please try.

#325074 Copied

Olga Barlow

Support staff

June 3, 2022 at 10:54

Hello,

I Synced your existing translation with the plugin pot file and just translated missing strings, cleared cache and it works https://gyazo.com/ef98bbe566a0f9305e0fc52c02233a23

Regards

#325104 Copied

SpearReal

Participant

June 7, 2022 at 03:02

I now remember the question I wanted to ask you more.

For MOBILE version ONLY, the footer is NOT toggable only on Homepage, on every other page the Footer is toggable to show and hide it’s menu’s.

The function is enabled in Theme Options, but it works only for the other pages, except Home Page, you’ll see how on homepage, the menu is opened always and cannot toggle hide. I want it to be like on the other pages.

#325249 Copied

Rose Tyler

Support staff

June 7, 2022 at 08:01

Hello,

Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear cache of browser, and check then. Maybe one of the additional plugins is a reason for the problem.

Regards

#325265 Copied

SpearReal

Participant

June 8, 2022 at 05:19

I tried, but none of the plugins disabling fixed it, I will ask you to kindly check out please.

#325336 Copied

Olga Barlow

Support staff

June 9, 2022 at 12:10

Hello,

Do you use cache plugin? Could you, please, provide us with WP Dashboard access to your site?

Regards

#325495 Copied

SpearReal

Participant

June 10, 2022 at 01:43

You already have the access from a previous replies, but here it go again, yes I use WP Fast Cache, but I also tried disabling it though.

Access is resend in private.

Please contact administrator
for this information.

#325547 Copied

Olga Barlow

Support staff

June 10, 2022 at 11:14

Hello,
Issue was caused by WP Fastest Cache. I disabled plugin to flush cache and enabled that again and mobile widgets are ok. Check now.

Regards

#325592 Copied

SpearReal

Participant

June 13, 2022 at 03:51

Another small question, is there a way to make the search in the header to search in products description also and their specifications of the product?

#325739 Copied

Olga Barlow

Support staff

June 13, 2022 at 10:24

Hello,

Search includes search by product description by default, for example, https://prnt.sc/DBme8BMsKKfY
But what do you mean by “their specifications of the product”?

Regards

#325759 Copied
Tagged: product images, size, theme, uniform, woocommerce, wordpress
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