Trying to fix product images sizes, to fit all the same.

This topic has 30 replies, 3 voices, and was last updated 1 years, 10 months ago ago by Olga Barlow

  • Avatar: SpearReal
    SpearReal
    Participant
    February 5, 2022 at 05:00

    Hello, I need some help.

    Here is the website, still not ready: https://copyoffice.bg

    We want to make the products size same, I mean currently some products images have bigger height and boxes of products are not same.

    Screenshot: https://i.imgur.com/ySenwIC.png

    They should be all same in products page and all other places where is product appearing, but images must not get cutted.

    Please help me with this, did not found this option.

    Please, contact administrator
    for this information.
    29 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 5, 2022 at 14:03

    Hello,

    https://xstore.helpscoutdocs.com/article/89-product-images
    It is recommended to use a graphics editor and prepare product images (make them the same size) before uploading images to your media gallery.

    Regards

    Avatar: SpearReal
    SpearReal
    Participant
    February 6, 2022 at 06:19

    Can it be fully automatic, without the need of a graphics editor, still what graphics editor you can recommend for everything to be same size in product view.

    I’ve seen other WordPress themes, automaticly fitting all images properly same sized.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 6, 2022 at 15:39

    Hello,

    Photoshop or any other editor.

    Regards

    Avatar: SpearReal
    SpearReal
    Participant
    February 17, 2022 at 02:05

    I added my question in private content area.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 17, 2022 at 08:08

    Hello,

    Please check translation of XStore Core plugin

    Regards

    Avatar: SpearReal
    SpearReal
    Participant
    February 18, 2022 at 07:43

    Can you please be more specific, please.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 18, 2022 at 08:09

    What plugin do you use to create/edit translation? We would recommend Loco translate – https://xstore.helpscoutdocs.com/article/30-base-theme-translation
    Loco Translate > Plugins > XStore Core plugin > create or edit translation for your language. Search for “Menu” string in the translation of Core plugin.
    Let us know if you need any further assistance.

    Regards

    Avatar: SpearReal
    SpearReal
    Participant
    March 24, 2022 at 05:26

    In private

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 24, 2022 at 12:53

    Hello,

    There is no such option in WooCommerce by default. You can implement that by additional customization of child theme https://wordpress.stackexchange.com/questions/307786/separate-categories-from-wc-product-loop-when-display-type-is-set-to-both-on-the

    Regards

    Avatar: SpearReal
    SpearReal
    Participant
    April 1, 2022 at 04:09

    I think the solution you offer is not what I need. Can you just help out making them separated on a new column.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 1, 2022 at 19:08

    Hello,

    We are unable to provide support for customizations under our Support Policy https://woocommerce.com/support-policy/
    Submit customization request here if that solution is not what you need.

    Regards

    Avatar: SpearReal
    SpearReal
    Participant
    May 27, 2022 at 00:47

    private

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 27, 2022 at 09:36

    Hello,

    Have you changed wp-admin and FTP access? We can’t log in.
    Update translation of XStore Core plugin – https://xstore.helpscoutdocs.com/article/103-translation-files-update and try to find and change mentioned texts.

    Regards

    Avatar: SpearReal
    SpearReal
    Participant
    May 31, 2022 at 03:38

    I am sending updated FTP, we just switched hosting. Please check it, since I’m traveling and you didn’t reply regarding the 2nd reply.

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 31, 2022 at 18:03

    Hello,

    WP Dashboard access that you provided in the very first message does not work and we can’t log in and check your translations. So, provide us with the correct access to help you.

    Our developers implemented the option to show the categories in a separate row from the products https://prnt.sc/PudMFwWAd8IT

    Could you, please, repeat the question that we missed? Because you ask different questions on the same topic and it causes misunderstanding. Please, create separate topics for the different issues.

    Regards

    Avatar: SpearReal
    SpearReal
    Participant
    May 31, 2022 at 23:49

    Your screenshot is not loading. I made a new admin account, adding in privat area.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 1, 2022 at 07:13

    Hello,

    Display categories apart from products: Theme Options > WooCommerce > Product catalog > Shop page display products and categories > Categories Appearance option > Apart from products.

    Could you, please, repeat the question that we missed?

    Regards

    Avatar: SpearReal
    SpearReal
    Participant
    June 2, 2022 at 03:02

    I don’t know what exactly you answered on, I did not understand your reply, nor I found those settings.

    I will repeat my issue, the only issue which I can still not fix, posting it in private area.

    There is no other questions.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 2, 2022 at 08:27

    Hello,

    I do not see the Loco translate plugin on your site. Do you use Poedit to create translation? Update translation files of Core plugin, then find and translate mentioned strings.
    1/ Backup your translations files
    2/ Open your translation files by using Poedit software
    3/ Go to Menu > Catalog > Update from the pot file section and click
    4/ Choose xstore-core.pot file and save
    5/ Poedit will keep your existing translations and migrate translation file with the new system
    6/ Now you can see new translation words on your file

    Regards

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