Forum Replies Created

Viewing 30 posts - 14,341 through 14,370 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 2, 2020 at 13:00

    Hello,

    Check the home page. I have created simple row above the slider element.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 2, 2020 at 11:41

    Hello,

    Child theme is a custom theme that could be used in case you need to change some styles or add new functionality or change existing functions https://www.8theme.com/documentation/docs/child-theme/ . You don’t need to update files of the child theme, only the parent theme. But keep the child theme enabled if you already set the header, styles using child theme.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 2, 2020 at 11:39

    Hello,

    If the mentioned js file is loaded during 20s total speed won’t be fast.
    If you need help with individual site optimization submit request here. Unfortunately, individual site optimization is not included in our basic support because it’s related not just to the theme. Our theme is fully optimized, you can check our demo https://gtmetrix.com/reports/xstore.8theme.com/PWOCFUZp
    Good speed result is the combination of good server settings, theme, plugins, optimized images and page content.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 2, 2020 at 11:34

    Hello,

    1) go to Appearance > Widgets > make sure that Static block widget with the necessary static block is there for all the languages.

    2) Provide us with WP Dashboard access to your site to check the issue with the home page.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 2, 2020 at 11:32

    Hello,

    Truly saying I don’t understand your issue. Your mobile menu and search looks ok on both languages http://prntscr.com/urt8b2 http://prntscr.com/urt95q
    Use the Lightshot screenshot free tool to share the screenshots of the issue and highlight the problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 2, 2020 at 11:27

    Hello,

    Now, read attentively our documentation http://prntscr.com/urt67m and change the link according to documentation requirements to make FB login work.
    https://www.8theme.com/documentation/xstore/troubleshooting/facebook-login/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 2, 2020 at 11:25

    Hello,

    When exactly do you get that error?
    Could you, please, provide us with WP Dashboard and FTP access to your site? Could you, please, ask your hosting provider about server error logs and share it with us.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 2, 2020 at 11:24

    Hello,

    You can create button layer and add the Add to cart link https://www.businessbloomer.com/woocommerce-custom-add-cart-urls-ultimate-guide/
    But it won’t be added using Ajax add to cart, so Ajax popup won’t appear.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 2, 2020 at 11:21

    Hello,

    Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 2, 2020 at 11:18

    Hello,

    1) Edit the previous code according to your needs http://prntscr.com/ursxgd
    2) Use the following code to change the Add to cart button styles

    .single_add_to_cart_button.button {
        font-size: 1rem;
        background-color: #dbb636;
        border: 1px solid #dbb636;
        color: #000;
    }

    3) Contact plugin author about this, maybe they have any settings to change the styles of the form of their plugin.

    Also, you can use the Yellow pencil plugin if you need to change styles but don’t have CSS skills (XStore > Plugin Installer).

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 2, 2020 at 11:12

    Hello,

    1) https://prnt.sc/uram4m > translate core plugin http://prntscr.com/urstdn
    2) https://prnt.sc/uraosm – ok, let me know if you have any problem with this translation.
    3) https://prnt.sc/urasag > translate theme http://prntscr.com/ursv6o

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 2, 2020 at 11:06

    Hello,

    Provide us with FTP access to your site to check the issue in more detail. Also, connect to your CDN to allow us to clear the CDN http://prntscr.com/ursqrg after our changes.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 2, 2020 at 10:31

    Hello,

    There is no option to remove skeleton animation. Could you, please, provide us with FTP access to your site to check the issue with the side type of the menu? And disable the server cache if you use it because we need to make changes in the js files.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 2, 2020 at 10:06

    Hello,

    Go to Static Blocks > edit the footer static block and use the Autoscrolling text element to add the slider like in the header.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 2, 2020 at 09:58

    Hello,

    I have created test item http://prntscr.com/urrcvf and don’t see problem with the settings http://prntscr.com/urrdbc
    So, could you explain in more detail what exactly does not work for you?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 2, 2020 at 09:34

    Hello,

    Because child theme was active http://prntscr.com/urqwim not the parent one. Parent theme settings and child theme settings do not inherit each other. I have enabled child theme. Check your site now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 1, 2020 at 16:06

    Hello,

    Could you, please, send us the video on how it works when our plugin is deactivated and how it works with our plugin. Because I see that page you provided is some custom page and we don’t understand clearly how it should work to test and fix the issue.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 1, 2020 at 15:29

    Hello,

    Could you, please, write in English? We don’t speak Spanish and it’s a little bit difficult for us to understand.
    The cart icon is in the header http://prntscr.com/urajj2 Watch the video tutorial on how to edit the header https://www.youtube.com/playlist?list=PLMqMSqDgPNmDu3kYqh-SAsfUqutW3ohlG

    1) you can either enable the breadcrumbs in the page settings and show the breadcrumbs and then banner or add the shop page banner shortcode [block id=”4664″] to every product category description http://prntscr.com/uranwq

    2) Go to Theme Options > Custom CSS

    .product-content .out-of-stock, .single-product-builder .out-of-stock {
        font-weight: bold;
    }

    3) Don’t understand your question. Could you, please, provide an example or something?

    4) You can use the plugins without activation. Read more about the bundled plugins https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins

    5) We have added the following code to child theme functions.php to show the cart button in the off-canvas mini-cart

    add_action('wp', 'etheme_template_custom_hooks', 90);
    function etheme_template_custom_hooks() {
    	add_action( 'woocommerce_widget_shopping_cart_buttons', function() { echo '<a href="' . esc_url( wc_get_cart_url() ) . '" class="button active wc-forward">' . esc_html__( 'View cart', 'xstore-child' ) . '</a>'; }, 10 );
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 1, 2020 at 14:41

    Hello,

    Try to reduce the number of plugins that you use because every additional plugin calls the JS and CSS files. Optimize images because images on your home page take 2.4Mb. I have installed the cache plugin and the speed results are better https://tools.pingdom.com/#5d3914f0f2000000 We don’t have other options in our theme to speed it up.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 1, 2020 at 12:19

    Hello,

    You are welcome.
    Which one http://prntscr.com/ur71s3 ?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 1, 2020 at 11:40

    Hello,

    I have checked the Thank you page and the main menu is the same as on other pages http://prntscr.com/ur669d
    Could you, please, explain your issue in more detail?
    Provide screenshot of the menu items that you are talking about. You can use the Lightshot screenshot tool to share the screenshot.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 1, 2020 at 10:48

    Hello,

    Could you, please, tell us for what menu item did you try to use the Static Block? Have you set the menu design to mega menu?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 1, 2020 at 10:42

    Hello,

    You need additional plugin to create multilingual site. Read this https://colorlib.com/wp/wordpress-multilingual-plugins/ and choose the one that suits your needs most of all. Depending on plugin you’ll be able either add language switcher shortcode or add the widget.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 1, 2020 at 10:40

    Hello,

    What mobile device do you use, what browser? We have checked your site and don’t see the issues with logo on mobile.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 1, 2020 at 10:33

    Hello,

    1) Did you install the cache plugin? As a rule, you can enable “Defer parsing of JS” in cache plugin settings.
    2) To fix the page redirects read this post https://www.seoptimer.com/blog/avoid-landing-page-redirects/ It’s not related to theme.
    3) noop.js file is something that related to PayPal, probably you are using some third-party plugin to add the PayPal payment method, so contact the plugin author to find out how to fix the issue with the speed of their plugin and this file.
    4) Read more about child theme https://www.8theme.com/documentation/docs/child-theme/
    https://developer.wordpress.org/themes/advanced-topics/child-themes/
    It’s empty till you start customization in case you need this. Child theme does not affect the site speed in any way if it’s clear, without customization that may slow down the site.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 1, 2020 at 10:24

    Hello,

    You can use a Strings translator to translate the strings from the customizer, there is option in the String translator to add admin texts, use it to add the mentioned strings to string translator.
    Or provide us with temporary WP Dashboard access to your site and we’ll help you to add them.

    To add the language switcher to menu you can use the HTML block to add the switcher shortcode and then just enable it for the mobile menu http://prntscr.com/ur4odw

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 1, 2020 at 10:00

    Hello,

    Ok, could you, please, provide us with screenshots of strings that are not translated? You can use the Lightshot screenshot tool to make screenshots.
    Because Shopping cart text is not translated in the core plugin translation http://prntscr.com/ur48qa

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 1, 2020 at 09:52

    Hello,

    Try to optimize images, I suppose that images were not loaded for you because of the size.
    Use Tinypng tool https://tinypng.com/ , you can save up to 90%, for example, http://prntscr.com/ur3zeo

    If it does not help then try to go to Revolution slider settings and try to disable lazy loading http://prntscr.com/ur44xu

    If we have good connection images are at place https://gyazo.com/dd70cffc3364de20aad72c0292dd907f

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 1, 2020 at 09:48

    Hello,

    Information in that article is not out of date in point related to your question. You need to add a valid redirect http://prntscr.com/ur3wh3
    Provide screenshot of your FB settings of this area.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 1, 2020 at 09:43

    Hello,

    All the available templates of the revolution slider you can find in the Downloads area https://www.8theme.com/downloads : Revolution Slider default examples – 5x and Revolution Slider default examples – 4x, also you can use the Revolution slider templates from our demos, you can find them in XStore import files archive. All the other templates of the Revolution slider are not available if you don’t buy the personal plugin license.

    Follow the Revolution slider documentation to find out how to edit it https://www.sliderrevolution.com/manual-section/manual/getting-started/rapid-fire-overview/slider-revolution-summarized/

    Regards

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Viewing 30 posts - 14,341 through 14,370 (of 30,391 total)
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