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I am unable to import the libraries. - by Priya garg

This topic has 11 replies, 2 voices, and was last updated 3 years, 7 months ago ago by Olga Barlow

Priya garg

Participant

September 29, 2020 at 08:03

I am unable to import the library even have a license. And not able to add the footers at footer section.

Please, contact administrator
for this information.

#253076 Copied Theme version: 1.0 WooCommerce version: 4.5.2

10 Answers

Olga Barlow

Support staff

September 29, 2020 at 13:35

Hello,

What library are you trying to import? Could you, please, provide screenshot for better understanding?

Watch video tutorial on how to create footer https://youtu.be/gY-x4m47Duo

Regards

#253114 Copied

Priya garg

Participant

September 29, 2020 at 14:08

Import libraries at Pages.

Please contact administrator
for this information.

#253119 Copied

Olga Barlow

Support staff

September 29, 2020 at 16:44

Hello,

Use Lightshot screenshot free tool to share the screenshot here.
Our theme allows to import demos https://xstore.helpscoutdocs.com/article/34-demo-content and pages content if you use the WPBakery https://youtu.be/wkIKN2IyEZI
We don’t have libraries for the WPBakery.

Also, bundled plugins do not come with the personal licenses, read here https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins

If you want to get access to extra addons that Revolution slider offers for those who purchased the individual license you need to buy the individual license. Extra features do not come with the extended license, this is Revolution slider authors rules. We can do nothing with this.

Regards

#253144 Copied

Priya garg

Participant

September 30, 2020 at 15:59

https://prnt.sc/uqo1jz
At the time of purchase it was shown to me, that means that all the plugins are available with premium functions, then why do I need to but the license for them Individually.

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for this information.

#253302 Copied

Olga Barlow

Support staff

September 30, 2020 at 18:09

Hello,

I’m trying to explain to you that bundled plugins do not come with the personal codes https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
Revolution slider plugin authors provide access to the Revolution library and additional addons only for those who use the individual license. So, if you want to get access to additional addons and their library you need to buy personal license.

Follow the documentation to speed up your site https://xstore.helpscoutdocs.com/article/100-how-to-speed-up-my-website

Regards

#253337 Copied

Priya garg

Participant

October 1, 2020 at 07:00

I want the speed optimization please help me

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for this information.

#253363 Copied

Priya garg

Participant

October 1, 2020 at 07:17

Attaching few screenshots please have a look.

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for this information.

#253365 Copied

Olga Barlow

Support staff

October 1, 2020 at 10:33

Hello,

1) Did you install the cache plugin? As a rule, you can enable “Defer parsing of JS” in cache plugin settings.
2) To fix the page redirects read this post https://www.seoptimer.com/blog/avoid-landing-page-redirects/ It’s not related to theme.
3) noop.js file is something that related to PayPal, probably you are using some third-party plugin to add the PayPal payment method, so contact the plugin author to find out how to fix the issue with the speed of their plugin and this file.
4) Read more about child theme https://xstore.helpscoutdocs.com/article/32-child-theme
https://developer.wordpress.org/themes/advanced-topics/child-themes/
It’s empty till you start customization in case you need this. Child theme does not affect the site speed in any way if it’s clear, without customization that may slow down the site.

Regards

#253395 Copied

Priya garg

Participant

October 2, 2020 at 08:53

But the speed of the website, is related to the theme.

Please contact administrator
for this information.

#253483 Copied

Olga Barlow

Support staff

October 2, 2020 at 11:39

Hello,

If the mentioned js file is loaded during 20s total speed won’t be fast.
If you need help with individual site optimization submit request here. Unfortunately, individual site optimization is not included in our basic support because it’s related not just to the theme. Our theme is fully optimized, you can check our demo https://gtmetrix.com/reports/xstore.8theme.com/PWOCFUZp
Good speed result is the combination of good server settings, theme, plugins, optimized images and page content.

Regards

#253521 Copied
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