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Problem with WP Bakery - by AANDAGT - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 3 years, 6 months ago ago by Olga Barlow

  • Avatar: AANDAGT
    AANDAGT
    Participant
    October 28, 2020 at 12:20

    Hi there,

    Since a little while the WP Bakery plug-in is no longer able to activate. The thema, core plug-in and WP Bakery plug-in are all up to date.

    Please, contact administrator
    for this information.
    #256764 Copied Theme version: 4.3.2 WooCommerce version: 4.6.1
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 28, 2020 at 15:45

    Hello,

    I checked your site and see that WPBakery plugin is active on your site http://prntscr.com/v8q4to
    Could you, please, explain in more detail what exactly is wrong?

    Regards

    #256809 Copied
    Avatar: AANDAGT
    AANDAGT
    Participant
    October 28, 2020 at 16:04

    Hi there,

    When you try to edit a page, you are not able to use the WP Bakery plug-in. All you see are the shortcodes but there is not option to use the drag & drop editor.

    #256819 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 28, 2020 at 16:22

    Hello,

    Don’t see the mentioned issue http://prntscr.com/v8r10k What page can’t you edit using WPBakery editor.

    Regards

    #256822 Copied
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