Hello,
I have installed child theme for you. Move all the changes you made in parent theme to child theme https://developer.wordpress.org/themes/advanced-topics/child-themes/
In other case you will lose them after theme update.
Regards
Hello,
I have installed child theme for you. Move all the changes you made in parent theme to child theme https://developer.wordpress.org/themes/advanced-topics/child-themes/
In other case you will lose them after theme update.
Regards
Hello,
There is no such option in our theme. You can implement this by additional customization. You can submit additional customization request here.
Regards
Hello,
Ignore that warning if everything works ok.
Regards
Hello,
You are welcome.
Regards
Hello,
1) Don’t use the custom footer for every page http://prntscr.com/vpcfb3
2) Set the necessary footer in the Appearance > Widgets > http://prntscr.com/vpcgci
3) Edit the footer Static block according to your needs.
Regards
Hello,
1) Did you add the code to parent theme functions.php? Don’t make any changes to the parent theme! Use child theme to make changes.
2) If the code still does not work then submit customization request here, please. Because we are unable to provide support for customizations under our Support Policy.
Regards
Hello,
Access-Control-Allow-Origin (CORS origin) error is a different issue. We have re-saved permalinks (Settings > Permalinks) and it seems that fixed the error.
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Hello,
Problem was caused by the Sticky header option.
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Hello,
Point is that this layout display breadcrumbs inside the product content, above the price by default. Check our demo https://xstore.8theme.com/demos/hipster/shop/woman/long-sleeved-top/
I’m not sure why other products display them above the product content. Anyway, I switched to the default layout that displays breadcrumbs above the product content and stretched the product content width using custom CSS. Check now.
Regards
Hello,
Provide us with Wp Dashboard and FTP access to your site and we’ll help you with demo content import.
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Hello,
Yes, probably. User did not answer, so very likely he sorted out.
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Hello,
1) Remove the existing key http://prntscr.com/vpbtgs
2) Add the new key and use the Business type http://prntscr.com/vpbtvb Your account is a business account, you can’t connect it as personal!
Regards
Hello,
There is no such option by default. You can implement it only by additional customization of the etheme_sale_label_percentage_text function (xstore/framework/woo.php) in the child theme if you have PHP skills.
Regards
Hello,
Check now.
Regards
Hello,
Check now, please.
Regards
Hello,
We did not test our theme with that plugin, so don’t have information about that. Did you face compatibility issues?
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Hello,
Check now, please.
Regards
Hello,
I have created the new product and it uses the layout that is set in Theme Options http://prntscr.com/vp58rj
Also, product that you provided uses the layout from theme options http://prntscr.com/vp59z7
I don’t see any problem with this. Could you explain your actions in more detail and provide us with screenshots of the issue?
Regards
Hello,
Clear the CDN cache and try now.
Regards
Hello,
Try this one
add_filter( 'woocommerce_get_related_product_cat_terms', 'exclude_brands_from_related', 20, 1 );
function exclude_brands_from_related( $categories ){
// array of category id's that should be excluded
$exclude_cats = array( '103', '102', '105', '100', '105', '94', '227');
$categories = array_diff($categories, $exclude_cats);
return $categories;
}
Regards
Hello,
Thank you. I have passed the issue to our developers. I’ll inform you once they find solution.
Regards
Hello,
We found that the following errors appear
[Tue Nov 24 12:10:52.037712 2020] [substitute:error] [pid 27751:tid 139738472232704] [client 176.98.73.124:58684] AH01328: Line too long, URI /index.php, referer: https://riz.shop/wp-admin/customize.php
[Tue Nov 24 12:10:52.037758 2020] [proxy_fcgi:error] [pid 27751:tid 139738472232704] (12)Cannot allocate memory: [client 176.98.73.124:58684] AH01075: Error dispatching request to : (passing brigade to output filters), referer: https://riz.shop/wp-admin/customize.php
One of our clients already had such error https://www.8theme.com/topic/internal-server-error-2-2/#post-234594
Could you, please, contact your hosting provider and ask to increase the mentioned limit globally? Changes in the .htaccess file of your WP directory do not make an effect because of server settings.
Regards
Hello,
Thank you. I have passed your issue to our develoeprs. I’ll inform you once they fix the problem.
Regards
Hello,
1) It looks like some glitch with the off-canvas option. We switched to the default sidebar, then switched back to off-canvas, saved settings and it appeared.
2) Check the footer icon now.
3) I don’t see problem with the stretch row http://prntscr.com/vp228e Maybe you forget to flush cache after your changes.
Regards
Hello,
You need to create header using header builder first and then update theme to the latest version because the built-in header was removed in version 7.1.
We can help you with this if you provide temporary WP Dashboard access to your site.
Regards
Hello,
Check now, please.
Regards
Hello,
We found that problem is caused by this option of the optimize plugin http://prntscr.com/vp0rrz
Once option is disabled coupon works fine.
Regards
Hello,
We gave you refund http://prntscr.com/vozlqo
Sorry for the inconvenience you faced using our theme.
Regards
Hello,
Look, after the 7.1.2 update theme does not use the inline styles for the header but creates file with styles. Seems that you did not clear the CDN cache and CDN uses the empty cached version of file http://prntscr.com/voxy2i . But it’s not empty http://prntscr.com/voxyzb
So, please, could you flush the CDN cache?
Regards
Hello,
If you want to have Ajax add to cart for the variable products you need third-party plugin. Our theme does not include this option by default.
Regards