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Viewing 30 posts - 12,841 through 12,870 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 24, 2020 at 20:28

    Hello,

    I have installed child theme for you. Move all the changes you made in parent theme to child theme https://developer.wordpress.org/themes/advanced-topics/child-themes/
    In other case you will lose them after theme update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 24, 2020 at 20:24

    Hello,

    There is no such option in our theme. You can implement this by additional customization. You can submit additional customization request here.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 24, 2020 at 20:23

    Hello,

    Ignore that warning if everything works ok.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 24, 2020 at 20:21

    Hello,

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 24, 2020 at 20:13

    Hello,

    1) Don’t use the custom footer for every page http://prntscr.com/vpcfb3
    2) Set the necessary footer in the Appearance > Widgets > http://prntscr.com/vpcgci
    3) Edit the footer Static block according to your needs.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 24, 2020 at 20:08

    Hello,

    1) Did you add the code to parent theme functions.php? Don’t make any changes to the parent theme! Use child theme to make changes.

    2) If the code still does not work then submit customization request here, please. Because we are unable to provide support for customizations under our Support Policy.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 24, 2020 at 20:05

    Hello,

    Access-Control-Allow-Origin (CORS origin) error is a different issue. We have re-saved permalinks (Settings > Permalinks) and it seems that fixed the error.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 24, 2020 at 19:54

    Hello,

    Problem was caused by the Sticky header option.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 24, 2020 at 19:53

    Hello,

    Point is that this layout display breadcrumbs inside the product content, above the price by default. Check our demo https://xstore.8theme.com/demos/hipster/shop/woman/long-sleeved-top/
    I’m not sure why other products display them above the product content. Anyway, I switched to the default layout that displays breadcrumbs above the product content and stretched the product content width using custom CSS. Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 24, 2020 at 19:39

    Hello,

    Provide us with Wp Dashboard and FTP access to your site and we’ll help you with demo content import.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 24, 2020 at 19:37

    Hello,

    Yes, probably. User did not answer, so very likely he sorted out.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 24, 2020 at 19:35

    Hello,

    1) Remove the existing key http://prntscr.com/vpbtgs
    2) Add the new key and use the Business type http://prntscr.com/vpbtvb Your account is a business account, you can’t connect it as personal!

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 24, 2020 at 19:31

    Hello,

    There is no such option by default. You can implement it only by additional customization of the etheme_sale_label_percentage_text function (xstore/framework/woo.php) in the child theme if you have PHP skills.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 24, 2020 at 19:06

    Hello,

    Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 24, 2020 at 18:59

    Hello,

    Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 24, 2020 at 18:53

    Hello,

    We did not test our theme with that plugin, so don’t have information about that. Did you face compatibility issues?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 24, 2020 at 17:50

    Hello,

    Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 24, 2020 at 14:26

    Hello,

    I have created the new product and it uses the layout that is set in Theme Options http://prntscr.com/vp58rj
    Also, product that you provided uses the layout from theme options http://prntscr.com/vp59z7

    I don’t see any problem with this. Could you explain your actions in more detail and provide us with screenshots of the issue?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 24, 2020 at 14:18

    Hello,

    Clear the CDN cache and try now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 24, 2020 at 14:17

    Hello,

    Try this one

    add_filter( 'woocommerce_get_related_product_cat_terms', 'exclude_brands_from_related', 20, 1 );
    
    function exclude_brands_from_related( $categories ){
    	// array of category id's that should be excluded
    	$exclude_cats = array( '103', '102', '105', '100', '105', '94', '227');
    
    	$categories = array_diff($categories, $exclude_cats);
    
    	return $categories;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 24, 2020 at 13:23

    Hello,

    Thank you. I have passed the issue to our developers. I’ll inform you once they find solution.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 24, 2020 at 13:20

    Hello,

    We found that the following errors appear

    [Tue Nov 24 12:10:52.037712 2020] [substitute:error] [pid 27751:tid 139738472232704] [client 176.98.73.124:58684] AH01328: Line too long, URI /index.php, referer: https://riz.shop/wp-admin/customize.php
    [Tue Nov 24 12:10:52.037758 2020] [proxy_fcgi:error] [pid 27751:tid 139738472232704] (12)Cannot allocate memory: [client 176.98.73.124:58684] AH01075: Error dispatching request to : (passing brigade to output filters), referer: https://riz.shop/wp-admin/customize.php

    One of our clients already had such error https://www.8theme.com/topic/internal-server-error-2-2/#post-234594

    Could you, please, contact your hosting provider and ask to increase the mentioned limit globally? Changes in the .htaccess file of your WP directory do not make an effect because of server settings.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 24, 2020 at 12:45

    Hello,

    Thank you. I have passed your issue to our develoeprs. I’ll inform you once they fix the problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 24, 2020 at 12:15

    Hello,

    1) It looks like some glitch with the off-canvas option. We switched to the default sidebar, then switched back to off-canvas, saved settings and it appeared.
    2) Check the footer icon now.
    3) I don’t see problem with the stretch row http://prntscr.com/vp228e Maybe you forget to flush cache after your changes.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 24, 2020 at 11:56

    Hello,

    You need to create header using header builder first and then update theme to the latest version because the built-in header was removed in version 7.1.
    We can help you with this if you provide temporary WP Dashboard access to your site.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 24, 2020 at 11:54

    Hello,

    Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 24, 2020 at 11:20

    Hello,

    We found that problem is caused by this option of the optimize plugin http://prntscr.com/vp0rrz

    Once option is disabled coupon works fine.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 24, 2020 at 10:30

    Hello,

    We gave you refund http://prntscr.com/vozlqo
    Sorry for the inconvenience you faced using our theme.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 24, 2020 at 09:18

    Hello,

    Look, after the 7.1.2 update theme does not use the inline styles for the header but creates file with styles. Seems that you did not clear the CDN cache and CDN uses the empty cached version of file http://prntscr.com/voxy2i . But it’s not empty http://prntscr.com/voxyzb
    So, please, could you flush the CDN cache?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    November 24, 2020 at 08:32

    Hello,

    If you want to have Ajax add to cart for the variable products you need third-party plugin. Our theme does not include this option by default.

    Regards

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    Viewing 12,870 results - 12,841 through 12,870 (of 30,391 total)
Viewing 30 posts - 12,841 through 12,870 (of 30,391 total)
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