Newsletter pop-up failed for Newsletter shortcode

This topic has 4 replies, 2 voices, and was last updated 3 years, 3 months ago ago by Olga Barlow

  • Avatar: weitelin
    weitelin
    Participant
    November 26, 2020 at 04:24

    I am using Newsletter plugin. The static block page works in page view but does not work in Newsletter popup in header.

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 26, 2020 at 12:39

    Hello,

    What newsletter plugin do you use? Did you take that shortcode from the plugin documentation? Does it work with the default theme on the simple page?

    Regards

    Avatar: weitelin
    weitelin
    Participant
    November 26, 2020 at 15:58

    Plugin site:
    https://wordpress.org/plugins/newsletter/

    Page that use the shortcode [newsletter]:
    http://gemix2.pe.hu/newsletter/

    failed Pop-up:
    https://ibb.co/9NpxsF1

    I now encounter another problem. All the static blocks cannot be viewed. It shows
    “page not found”. This is the same one I used for newsletter popup.
    http://gemix2.pe.hu/staticblocks/newsletter-30-09-2020/

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 26, 2020 at 18:33

    Hello,

    We suppose that plugin calls the necessary scripts only if detects the newsletter shortcode in the page content. Our newsletter popup content appears using Ajax. Contact plugin author to find out if they would allow using shortcode for elements that called using Ajax.

    Regards

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