License probem - by Assad Yssouf - on WordPress WooCommerce support

This topic has 6 replies, 2 voices, and was last updated 11 months, 3 weeks ago ago by Rose Tyler

  • Avatar: Assad Yssouf
    Assad Yssouf
    Participant
    January 5, 2021 at 19:40

    I’m customizing my theme. I’ve reinstall my local wordpress env and I can’t use my royal theme, due to maximum activation.
    Can you please deactivate my license so I can reuse it in dev env again, because I’don’t finish the theme customization before upload it to the production env.

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 6, 2021 at 14:04

    Hello,

    Try now, please.

    Regards

    Avatar: Assad Yssouf
    Assad Yssouf
    Participant
    February 1, 2021 at 11:55

    Hello,
    I’m asking myself if I deactivate the theme loclly then upload it to my hosting server it will possible to activate it again ? I must go here to ask everytime ?
    Because I must upload the the to our webserver to make a showroom to the client before upload the theme on it’s own server.
    I’ve try it’s not working although I deactivate the the locally.
    Could you help please thanks.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 2, 2021 at 10:26

    Hello,

    You can activate the theme 2 times, then contact us to reset the limit.

    Regards

    Avatar: we infotech systems
    WE Infotech Systems
    Participant
    July 25, 2023 at 07:52

    Deactivate my license

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 25, 2023 at 10:23

    Hello, WE Infotech Systems,

    Thank you for getting in touch with us.

    As we can see, you purchased a subscription, so you can generate new keys for Royal depending on your needs, please go to your account and click here – https://prnt.sc/qhJThCD2Mzi4

    Kind Regards,
    8theme team

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