Hello,

Try to use another browser, please. Do you have the same issue? Because we removed Ajax add to cart for the variable product but it still uses Ajax on your video. It looks like some kind of browser cache. So, check the product in FF and let me know about the results.

Regards

Regards

Hello,

Could you, please, provide us with temporary WP Dashboard and FTP access to your site? We’ll check and help you.

Regards

Hello,

This version uses the Multiple headers option https://prnt.sc/wnhy37 So, edit both headers.

Regards

Hello,

1) Contact plugin author to get help with this. We are support of the XStore theme, we are able to help you with strings related to our theme, not to 3d-party plugins.

2) Our theme does not have option for this. You may contact WooCommerce support if they have any solution for this https://wordpress.org/support/plugin/woocommerce/

Regards

Hello,

Fixed. Check now.

Regards

Hello,

Could you, please, move your site to live server and provide us with WP Dashboard and FTP access to your site to check the issues in more detail and help you?

Regards

Hello,

You can’t use one theme for the whole site and another theme for the cart page only. You can change the column layout of the cart page by copying royal/woocommerce/cart.php file to child theme and editing it according to your needs.

Regards

Hello,

We need access to your DB using php MyAdmin. What is the link to your PHP myAdmin? Because I’m not sure what access you provided in the last message. Where should we use that port?

Regards

Hello,

Every license you buy has the support period mentioned in the notice when you buy it. Theme author does not manage the support period. ThemeForest system generates it automatically after your purchase https://themeforest.net/page/item_support_policy

2) Our theme supports all the WPRocket options. So, you should not face any issues with this.

Regards

Hello,

You can use file generator to on/off styles of functionality that you don’t use.
We are working on speed improvements and the next big update of the theme related to this we plan at the end of the spring.

Regards

Hello,

Check now, please.

Regards

Hello,

Fixed. Check now, please.

Regards

Hello,

1) It looks the issue appears for the iPhone only. We need some time to sort out how to fix it. I’ll inform you.

2) Add the below code to Theme Options > Custom CSS

.woocommerce-ordering select {
    width: 180px;
    font-size: 18px;
}

3) Enable tabs and related products for the single product in Theme Options > WooCommerce > Single product > Tabs, Related products.

Regards

Hello,

Elements in the XStore Studio is content created using the Elementor page builder. You can’t import it using Page Importer because you use the WPBakery as the main page builder. Wait till we create the Marseille03 WPBakery version. It’s in process, so you can expect it in one of the coming theme updates.

Regards

Hello,

1) I would be grateful if you can create request here about this https://www.8theme.com/taskboard/

2) Provide us with WP Dashboard and FTP access to your site to check and fix this problem.

Regards