I generated token and got the normal https://prnt.sc/uaZAUyZx_YYH
So, that’s strange that it does not work for you. Then something is wrong with your account permissions.
Regards
Olga Barlow
Participant
July 4, 2022 at 21:28
Hello,
I went to Pages > copied the URL of the order tracking page and then pasted that link in the HTML block 2 in Theme Options > Header builder. That’s all.
I passed the issue with the XStore studio import to our developers.
Go to Users > People > send us an invitation first. After that, you should be able to add us to the list of Instagram Accounts.
Regards
Olga Barlow
Participant
July 4, 2022 at 20:37
Hello,
Use variation swatched feature to display attributes on the shop page and get the add to cart button https://youtu.be/LgzC4iK-j6A
Regards
Olga Barlow
Participant
July 4, 2022 at 20:35
Hello,
Thank you for using our theme. Unfortunately, there is no such option in our theme.
Regards
Olga Barlow
Participant
July 4, 2022 at 20:33
Hello,
We have accepted your invitation but we don’t see your Instagram account in the list https://recordit.co/59kq3K8Qyr
So, check the settings and allow us managing of your Instagram and generation of the token, please.
Regards
Olga Barlow
Participant
July 4, 2022 at 20:12
Hello,
We suppose these emails are from your contact form. So, add the reCaprtcha for your contact form https://contactform7.com/recaptcha/ and also edit the contact form settings (email, subject etc) according to your needs instead of using the default one.
Keep option Stretch images disabled https://prnt.sc/IgVpvldRM4o6 (Theme Options > WooCommerce > Shop > Product styles). Check now.
Also, I would recommend you use all the images with the same proportion before uploading them to your Media. Using images with different proportions for your products messed up the grid layout.
Regards
Olga Barlow
Participant
July 4, 2022 at 20:00
Hello,
Could you, please, provide us with a link to the product where you have the mentioned problem?
Regards
Olga Barlow
Participant
July 4, 2022 at 19:56
Hello,
Could you, please, add our user (8themes@gmail.com) to the list of the admins of your Instagram account https://www.facebook.com/business/help/1125825714110549?id=420299598837059
? Or temporary share your access to check the issue in more detail. Because looks like there are some problems with the user permissions but we don’t understand where exactly and need to check the settings that you have.
Could you, please, add our user (8themes@gmail.com) to the list of the admins of your Instagram account https://www.facebook.com/business/help/1125825714110549?id=420299598837059
? Or temporary share your access to check the issue in more detail. Because looks like there are some problems with the user permissions but we don’t understand where exactly and need to check the settings that you have.
Regards
Olga Barlow
Participant
July 4, 2022 at 19:37
Hello,
Could you, please, add our user (8themes@gmail.com) to the list of the admins of your Instagram account https://www.facebook.com/business/help/1125825714110549?id=420299598837059
? Or temporary share your access to check the issue in more detail. Because looks like there are some problems with the user permissions but we don’t understand where exactly and need to check the settings that you have.
2) Do you want to change the bg color for all the arrows on the site or for the home page only?
Regards
Olga Barlow
Participant
July 4, 2022 at 17:09
Hello,
Try to generate a token now, please. Do you get the Business or Personal type again?
Regards
Olga Barlow
Participant
July 4, 2022 at 16:56
Hello,
Could you, please, try to generate the token again? Do you get the Bussiness or Personal token type now?
Regards
Olga Barlow
Participant
July 4, 2022 at 16:52
Hello,
Try to generate the token now, please. Do you get the Business type or Personal again?
Regards
Olga Barlow
Participant
July 4, 2022 at 16:23
Hello,
I suppose that you have some kind of server cache because the file with styles that is displayed when I inspect your site in the browser is different from the actual file on your server. So, the browser displays a cached version of the file. Could you, please, contact your hosting provider and clarify this moment?
I see that you generated personal token. But I suppose your Instagram account type is business. Could you, please, remove the existing tokens and then press Add account button and choose the Business type, not personal?
Regards
Olga Barlow
Participant
July 1, 2022 at 14:25
Hello,
Sorry, but your request is unclear. In what way do you want to show your menu?
Besides, I see a lot of warnings in your debug.log. Some of them are related to server configuration (check the screenshot in the private content area).
Contact your hosting and fix the mentioned warmings.
Regards
Please contact administrator for this information.
Olga Barlow
Participant
June 30, 2022 at 17:00
Hello,
Go to Theme Options > WooCommerce > Product Images > set 400px for the product thumbnails. Check the images after that.
We have contacted WPML support about this issue because we need their help. It looks like they use some hooks or filters if that option is enabled to replace the content and causes the issue. We are waiting for their reply.
