Forum Replies Created

Viewing 30 posts - 8,491 through 8,520 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 17, 2021 at 17:23

    Hello,

    Demo includes all the pages we have on the demo. You just need to edit the menu (Appearance > Menus) and replace links to our demo with links to your domain.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 17, 2021 at 17:22

    Hello,

    Can’t check your footer because of the maintenance mode https://prnt.sc/131jze7
    Could you, please, provide us with temporary WP Dashboard access to check the problem and help you?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 17, 2021 at 17:20

    Hello,

    Strange. Could you, please, provide access to your 8theme account in the Private content area? We’ll check the issue in more detail.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 17, 2021 at 17:16

    Hello,

    All the out of date templates are email templates that you copied to your child theme https://prnt.sc/131jdor We are not responsible for changes that you did in the child theme. So, check the original WooCommerce plugin files and update files that you copied to your child theme according to changes that WooCommerce plugins did.

    Elementor Pro just change the container color to white instead of custom color you have. Check the page editing with the Elementor Pro now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 17, 2021 at 16:49

    Hello,

    1) Add the link for your tel https://prnt.sc/131ir13
    2) I don’t see email address on the contacts page to add the link.
    3) Add link for your address https://prnt.sc/131iunb
    4) What color do you want to have on hover for these links?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 17, 2021 at 16:35

    Hello,

    Issue was caused by out of date version of theme https://prnt.sc/131ib59
    I have updated theme and everything is ok. Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 17, 2021 at 16:20

    Hello,

    1) Should I fill in any other info https://gyazo.com/5ef31b6ad96db7ecffb4fa33c3cb0ff8 ? I added 100 and still nothing.

    2) Do you use third-party plugin for this (Fish and Ships Pro plugin?) Contact plugin author if you have issue with its options. We are not developers of that plugin.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 17, 2021 at 16:10

    Hello,

    Add the below code to Theme Options > Custom CSS

    .secondary-menu-wrapper .menu li.menu-item-has-children > .menu-static-block {
        bottom: 0;
        top: auto;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 17, 2021 at 15:57

    Hello,

    Could you, please, provide us with link to your site, temporary WP Dashboard access and screenshot of the issue for better understanding?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 17, 2021 at 15:56

    Hello,

    Actually, the whole site, including the backend, is loading slow for us. We thought that it’s because we are from another country. Did you change anything in the server settings?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 17, 2021 at 15:54

    Hello,

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 17, 2021 at 15:40

    Hello,

    Did you just resize the browser window? Refresh the page if you just resize the browser window to allow scripts to calculate the correct position of the header and check the site after that. Or check the mobile version using a real mobile device.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 17, 2021 at 15:37

    Hello,

    I see that you use the paragraph tag for that title https://gyazo.com/7766a7b8165d2bc96b6cc4e95eba482c So, if you check “Use theme default font family?” it will use the font that you set for the body in theme typography settings. If you want to use another font then uncheck the tick and choose the font you need https://gyazo.com/5ac2efc4f5cf1cf7a1ee4ea8054bb722

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 17, 2021 at 15:32

    Hello,

    Add the below code to custom CSS

    #sales-booster-popup .heading {
        text-overflow: unset;
        white-space:unset;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 17, 2021 at 15:20

    Hello,

    I checked your site and see that font works for the paragraphs https://gyazo.com/7744850d2934cc3eb6fb81f137076e3c

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 17, 2021 at 14:59

    Hello,

    https://docs.woocommerce.com/document/related-products-up-sells-and-cross-sells/#section-3

    Related Products is a section on some templates that pulls products from your store that share the same tags or categories as the current product.
    These products cannot be specified in the admin, but can be influenced by grouping similar products in the same category or by using the same tags.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 17, 2021 at 14:57

    Hello,

    [terms] shortcode is the WooCommerce plugin shortcode that displays the content of the page that you chose in the Terms And Conditions Page drop down. We don’t have option to edit that. If you want to display something else instead of that shortcode then create your own shortcode that will display the information you need and use it there.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 17, 2021 at 14:37

    Hello,

    Rose is out of office.
    Provide us with WP Dashboard access to your site to check the issue in more detail and help you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 17, 2021 at 14:33

    Hello,

    1) Disable the Icon, divider and tooltip in the element settings https://gyazo.com/8f67be3d2a1483dd75f70b3997ed9d12

    2) I disabled the offset for the column https://gyazo.com/9fb44918794c93c240406ee89aa4904a Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 17, 2021 at 13:29

    Hello,

    Provide us with WP Dashboard and FTP access to your site to check if it’s possible.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 17, 2021 at 13:27

    Hello,

    Replace that code with this one

    <?php
    add_action( 'wp_enqueue_scripts', 'theme_enqueue_styles', 1001 );
    function theme_enqueue_styles() {
    	etheme_child_styles();
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 17, 2021 at 13:26

    Hello,

    From what resolution do you want to show these buttons?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 17, 2021 at 13:13

    Hello,

    How did you add that information? Did you use simple text element?
    Could you, please, provide us with link to your contact us page and temporary WP Dashboard access to check?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 17, 2021 at 13:07

    Hello,

    Do you use built-in Email builder for your emails? Unfortunately, the built-in email builder does not have the option to translate emails to multiple languages. You can only create different emails for the different bulling countries https://gyazo.com/c8749091791c3156a2054534d8609ee5

    Create feature request here https://www.8theme.com/taskboard/ to inform that you and maybe other users need this feature.

    Use default WooCommerce email templates till we add that feature for the email builder.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 17, 2021 at 12:57

    Hello,

    Could you, please, provide us with screenshot of the categories that you want to get for better understanding? You can use Gyazo tool to share screenshot.
    Provide us also with link to your site and temporary WP Dashboard access to check the page builder that you use and your settings.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 17, 2021 at 12:54

    Hello,

    Provide us with link to the product where you get this error and temporary WP Dashboard access to check.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 17, 2021 at 12:52

    Hello,

    We don’t have special option but you can change it using custom CSS

    /* == To change department submenu == */
    .et_b_header-menu .secondary-menu-wrapper .menu > li:hover {
        background: #48bf59;
    }
    .et_b_header-menu .secondary-menu-wrapper .menu > li:hover > a {
        color: #fff;
    }
    /* == To change child submenu == */
    .et_b_header-menu .secondary-menu-wrapper .menu .nav-sublist-dropdown li:hover {
        background: #48bf59;
    }
    .et_b_header-menu .secondary-menu-wrapper .menu .nav-sublist-dropdown li:hover > a,
    .et_b_header-menu.et_element-top-level .item-design-dropdown .nav-sublist-dropdown ul > li > a:hover {
        color: #fff;
        opacity:1;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 17, 2021 at 12:41

    Hello,

    Follow theme docs and add the price in the appropriate field https://docs.woocommerce.com/document/managing-products/#product-data
    If you create variable product then edit price of the product variations.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 17, 2021 at 12:39

    Hello,

    Shipping options are WooCommerce plugin options https://docs.woocommerce.com/documentation/plugins/woocommerce/getting-started/shipping/ Our theme does not have any extra options for this. So, if you need anything extra you need to look for additional plugin.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 17, 2021 at 12:35

    Hello,

    1) Enable page builder for your static blocks https://www.8theme.com/documentation/xstore/support/static-blocks/

    2) Edit Banner on Shop page static block

    3) If you want to remove that banner go to Theme Options > WooCommerce > Shop > Shop page layout > remove static block shortcode from page banner area.

    Regards

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    Viewing 8,520 results - 8,491 through 8,520 (of 30,391 total)
Viewing 30 posts - 8,491 through 8,520 (of 30,391 total)
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