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Translation of email - by Flavio - on WordPress WooCommerce support

This topic has 6 replies, 3 voices, and was last updated 2 years, 6 months ago ago by Olga Barlow

Flavio

Participant

May 17, 2021 at 08:20

Hi, I use XStore theme in conjunction with WPML. Since we are in Switzerland and we have 4 national languages, I need to translate the outgoing emails in multiple languages. How can I do this?

#287741 Copied Theme version: 7.2.9 WooCommerce version: 5.3.0

5 Answers

Olga Barlow

Support staff

May 17, 2021 at 13:07

Hello,

Do you use built-in Email builder for your emails? Unfortunately, the built-in email builder does not have the option to translate emails to multiple languages. You can only create different emails for the different bulling countries https://gyazo.com/c8749091791c3156a2054534d8609ee5

Create feature request here https://www.8theme.com/taskboard/ to inform that you and maybe other users need this feature.

Use default WooCommerce email templates till we add that feature for the email builder.

Regards

#287784 Copied

Flavio

Participant

May 17, 2021 at 14:06

I am trying to create a new feature request but it keeps telling to log in… I am already connected… Tried to logout login, does not make any difference 🙁

#287795 Copied

Olga Barlow

Support staff

May 17, 2021 at 17:20

Hello,

Strange. Could you, please, provide access to your 8theme account in the Private content area? We’ll check the issue in more detail.

Regards

#287830 Copied

klitsios

Participant

October 17, 2021 at 19:17

Hello Flavio,

Could you please vote fot this change that you posted here? I created a feature request in the support forum.

Search here (https://www.8theme.com/taskboard/) about this topic: “Email Builder – translate in other languages according to user selected lang during the purchase” and vote for it.

Thanks!!!

#305675 Copied

Olga Barlow

Support staff

October 18, 2021 at 14:04

Hello, @klitsios

Thank you for your request. If it gets votes from other customers our developers will be able to check it in more detail.

Regards

#305735 Copied
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