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Viewing 30 posts - 8,251 through 8,280 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 24, 2021 at 16:46

    Hello,

    I checked your shop page and don’t see the mentioned issue https://gyazo.com/f46b82b8aa6212f24a9740fe3068dcc7
    Have you sorted out?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 24, 2021 at 16:44

    Hello,

    Do you use the Product Status filter widget on these pages?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 24, 2021 at 16:42

    Hello,

    Look, you have the row that includes 2 columns:
    1) Categories 2) products. If you check the site using mobile device your columns display one below another:
    1) Categories
    2) products
    If you want to change this order for the mobile and show the products first then use WPBakery settings https://prnt.sc/13csmfu

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 24, 2021 at 16:37

    Hello,

    This demo uses the multiple header option https://youtu.be/BpeXfzNwkOc So, change not just the default header logo but also the home page header logo or remove that header if you don’t need the separate header for the home page with the overlap effect.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 24, 2021 at 16:36

    Hello,

    I see that you use Elementor. Edit any page using Elementor and go to Site settings > Lightbox and disable Image lightbox option https://prnt.sc/13cscer

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 24, 2021 at 16:21

    Hello,

    Click the Slider Options tab and set the number of products for different devices according to your needs.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 24, 2021 at 16:20

    Hello,

    Answered here https://www.8theme.com/topic/license-5/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 24, 2021 at 16:19

    Hello,

    I don’t see problem with the shop page navigation https://prnt.sc/13crldo
    Could you, please, explain the issue in more detail? Maybe provide screenshot or video for better understanding.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 24, 2021 at 16:17

    Hello,

    We checked your license and see that you use the theme for a few projects https://gyazo.com/669776eade6968b94da7249fe53f6c1c
    You can’t start the new one using the same license. You need to buy a separate license for every single project according to ThemeForest license policy https://themeforest.net/licenses/standard

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 24, 2021 at 16:12

    Hello,

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 24, 2021 at 16:12

    Hello,

    Because you used the wrong custom CSS that does not work for the secon colum. Check now. I have replaced

    #first-feat, #third-feat img.vc_single_image-img.attachment-full.lazyload-lqip.lazyloaded {
        width: 100px;
        height: 100px;
        margin: 0 auto;
    }

    with

    #first-feat, #third-feat img.vc_single_image-img {
        max-width: 100px;
    	margin: 0 auto;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 24, 2021 at 14:31

    Hello,

    I have added the below code to custom CSS to add scroll and change aligment of the elements

    @media only screen and (max-width: 768px) {
        .woocommerce-MyAccount-content {
            overflow: auto;
        }
    .woocommerce-orders-table__header.woocommerce-orders-table__header-order-actions, td.woocommerce-orders-table__cell.woocommerce-orders-table__cell-order-actions, td.woocommerce-orders-table__cell.woocommerce-orders-table__cell-order-actions .woocommerce-button {
        text-align: left;
    }
    td.woocommerce-orders-table__cell.woocommerce-orders-table__cell-order-actions .woocommerce-button {
        padding: 10px 0;
        background: transparent;
        border: none;
        text-decoration: underline;
        font-size: 10px;
        margin: 0;
        color: #222;
        display: block;
    }
    }

    Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 24, 2021 at 14:22

    Hello,

    Shipping is the default WooCommerce option. So, you can set it up using WooCommerce settings depending on your needs https://docs.woocommerce.com/document/configuring-woocommerce-settings/#shipping-settings-shipping-options

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 24, 2021 at 14:19

    Hello,

    Add these IPs to whitelist 176.98.69.38, 176.98.70.120.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 24, 2021 at 13:59

    Hello,

    But you asked about Server response time issue. We don’t have an issue with the server response time, it takes 511ms https://prnt.sc/13cl43j but your TTFB is 1.9s https://prnt.sc/13cl5yl
    Also, enable JS and CSS minification on your site using the cache plugin.

    In case you are not satisfied with the theme speed we are ready to give refund.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 24, 2021 at 13:30

    Hello,

    There is no space to show them in 1 line. Change the font-size to smaller to show them in one line.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 24, 2021 at 13:27

    Hello,

    1) It’s there https://prnt.sc/13cjp6p
    2) We don’t have ready to use shortcode of the mini cart sales booster that you could use for the checkout page. It requires additional customization. You can submit customization request here.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 24, 2021 at 12:26

    Hello,

    Take our apologies for the delay in answering.
    Point is that variable product has option to add a schedule for every single variation and these schedules could be different, we can’t show them all. That’s why we display the counter only in case the simple product schedule date used. In your case you can switch to simple type, set date, switch to variable type and save settings only after that https://gyazo.com/bb94e0b127afcc70df9b010703447232

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 24, 2021 at 12:08

    Hello,

    Take my apologies for the delay in answering.
    Font is blocked by browser https://prnt.sc/13cfydk
    Contact your hosting provider and ask to improve server settings to avoid this https://developer.mozilla.org/en-US/docs/Web/HTTP/CORS/Errors/CORSMissingAllowOrigin

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 24, 2021 at 11:58

    Hello,

    Add the below code to custom CSS to change the opacity

    .mpc-carousel__wrapper:hover .mpc-nav-preset--default .mpc-nav__arrow i:hover {
        opacity: 1;
    }

    3) This should not affect the end user. But you may contact code author to get more information about this. We are not responsible for the thid-party code that you use on your site.
    Slider width is the same now https://prnt.sc/13cfr7d . So, I don’t understand your issue.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 21, 2021 at 17:29

    Hello,

    Do you have any other third-party plugins enabled? And also Elementor Pro?
    If yes then disable all the third-party plugins including Elementor Pro and reset your installation using WP Database reset plugin. After that try to install demo content again. You can enable third-party plugins after that. If it does not help then provide us with WP Dashboard access to your site.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 21, 2021 at 17:27

    Hello,

    I don’t see that you added the code, only default one is there https://prnt.sc/1388eda
    Did you clear the Cloudflare CDN cache and plugin cache after changes?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 21, 2021 at 17:23

    Hello,

    I see that you use another header for the single product and that header comes with black top bar https://prnt.sc/138880a Do you want to use the different header for the single product or that was for test only?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 21, 2021 at 17:17

    Hello,

    Issue was caused by the action that you added for the categories layer https://prnt.sc/1387zws I removed the action and the layer is in place.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 21, 2021 at 16:38

    Hello,

    It looks that you have some object cache or something because even if I removed the element it still was in the header. Problem disappeared only once I activated the cache plugin and cleared the cache. Then element is ok and all the settings work. So, check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 21, 2021 at 16:30

    Hello,

    Edit page and Products element, try to disable Loop option for the slider. Check products after that.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 21, 2021 at 16:28

    Hello,

    Go to Theme Options > WooCommerce > Single product > Single product layout > disable option Move Product Name In Breadcrumbs.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 21, 2021 at 16:26

    Hello,

    We did not have the option to change the style for the Menu element for the mobile. Add the below code to Theme Options > Custom CSS

    @media only screen and (max-width:767px){
        footer .elementor-widget-wp-widget-etheme-menu .menu-element.horizontal .menu > li {
            display: flex;
            flex-direction: column;
            align-items: center;
        }
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 21, 2021 at 16:11

    Hello,

    The icon is ok for me https://prnt.sc/1385h8c

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 21, 2021 at 16:08

    Hello,

    Go to Theme Options > WooCommerce > Single product builder > Layout > disable full width layout https://prnt.sc/1385e00

    Regards

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Viewing 30 posts - 8,251 through 8,280 (of 30,391 total)
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