Hello,
Add the below code to Theme Options > Custom CSS
table.cart .product-details .remove-item {
clear: both;
}
Regards
Hello,
Add the below code to Theme Options > Custom CSS
table.cart .product-details .remove-item {
clear: both;
}
Regards
Hello,
1) Theme Options > WooCommerce > Shop Elements > Product categories > keep accordion enabled if you want to have + icon and togle https://gyazo.com/491d1af696482019a7fffd30c8a6abdc
2) Templates removed.
Regards
Hello,
Thank you for your video.
Provide us with WP Dashboard access to your site. We’ll check the settings in more detail to find out what gives you that space.
Regards
Hello,
Provide us with FTP access to your site, please. We need to check the issue in more detail.
Regards
Hello,
1) Theme Options > WooCommerce > Shop > Shop page layout > Product Added Notification > should be off. Check add to cart now.
2) Header overlap option was enabled for the mobile https://gyazo.com/7a319fa53718a0dbb032b007088c18c7 . Check now.
Regards
Hello,
1) Did you enable Play on mobile option https://gyazo.com/467c316e37e82a96d5c41280d75d0213 ?
Also, don’t forget to upload Background Fallback.
2) Did you enable Header overlap option for the mobile header in Header builder settings?
Provide us with WP Dashboard access to check.
Regards
Hello,
1) Images should be ok. Try to clear the browser cache, please.
2) Oh, i don’t know the option to move the sale price to the regular one. You can remove the sale price using bulk edit, for example https://gyazo.com/d348d5e68018db7d62706b38d79859ef and then decrease the regular price using % or fixed amount. Or manually edit products and change the price.
Regards
Hello,
1) Provide us with WP Dashboard and FTP access to your site to help you with the out of date files and Royal core plugin update.
2) Read here about plugins activation https://8theme.com/demo/docs/royal/Plugins/Activation_And_Purchase_Codes
https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins#what
If you need to update plugins you can do this from Royal > Plugins.
Regards
Hello,
I checked your translation and don’t see that you translated buy now for example https://prnt.sc/13h8xsz
So, make a double check that you translated all the necessary strings.
Regards
Hello,
Check now, please.
Regards
Hello,
Use the below code
.header-wrapper .et-off-canvas .cart_list.product_list_widget li:hover, .header-wrapper .et-off-canvas .cart_list.product_list_widget .quantity-wrapper, .header-wrapper .et-off-canvas .cart_list.product_list_widget .quantity-wrapper span, .header-wrapper .et-off-canvas .cart_list.product_list_widget .quantity-wrapper input {
background: #2A3952;
}
Regards
Hello,
Check your registration email. Is this correct? It’s very strange that you don’t get emails because our sever logs display that it was sent.
Regards
Hello,
Do you use the WooCommerce PDF invoices plugin that comes bundled with out theme?
Go to WooCommerce > PDF invoices > disable Allow download options.
Regards
Hello,
You provided user: 8themes but it should be user: 8theme. Please, be attentive next time!
Check now.
Regards
Hello,
You are welcome.
It comes from elementor. In order to disable Elementor mini-cart template simply go to your Dashboard > Elementor > Settings > Integrations tab > WooCommerce section and choose Disable.
Regards
Hello,
Try to activate theme on the dev site now.
Regards
Hello, @TheOne
If you have the “update failed: PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature” error it means that you activated theme on another domain. To fix this you need to deactivate theme (XStore > Dashboard), and activate it again. After that (important!) go to Dashboard > Updates > click the Check again link to flush the old token cache and try to update theme again.
Regards
Hello,
We make some improvements from the server side and that’s why you had the issue with theme activation. Try to activate theme now if you previously had the issue.
Regards
Hello,
Then don’t hide anything and go to Sticky header settings and enable Sticky type for both desktop and mobile https://prnt.sc/13h1281
Regards
Hello,
I see that you use CDN cache and we can’t apply our changes without flushing CDN.
Could you, please, log in to your account https://gyazo.com/e419480f716a44e11aa0f908a2a16d2e to allow us to flush the cache and test site speed after that?
Regards
Hello,
What font and aligment? Could you, please, provide us with screenshots of the issue for better understanding?
Regards
Hello,
What error do you have in the console? I don’t see errors while inspecting your site.
You can use Gayzo or Lightshot screenshot tools to make and share screenshots.
Regards
Hello,
1) Check images now.
2) How did you decrease the price? I see that you set the sale price https://prnt.sc/13gzou8 So, you have the old price and sale price. Everything according to your settings.
Regards
Hello,
We checked your site in incognito mode if I’m not logged in and there is no problem. We sent you the video to your registration email. I think that you need to flush the browser cache or check with another browser.
Regards
Hello,
Please, don’t spend time trying to change something in the theme because it won’t help.
Read this topic https://stackoverflow.com/questions/33197751/fonts-are-blocked-in-web-client-cors
Contact your hosting provider if you want to solve the issue for your site and ask them to fix server settings for that WP installation.
Regards
Hello,
Thank you. What about WP Dashboard login and pass? Because we can’t log in using the credentials of the production site. Login page just reloads and that’s all.
Regards
Hello,
1) Did you read Polylang documentation? https://polylang.pro/doc/how-to-translate-the-themes-and-plugins-hardcoded-strings/
It requires translation files and they recommend translating hardcoded strings using Loco Translate. So, please, follow the docs and translate XStore theme and XStore core plugin using Loco translate first.
2) Because it was uploaded via http but your site is https and logo is blocked https://gyazo.com/ea8b5a06bd7de3912c35017264b2ab66
I have installed Really simple SSL plugin to fix the problem. Check now.
Regards
Hello,
You are welcome.
Regards
Hello,
Oh, that block comes from Stipe plugin https://prnt.sc/13g4t8f . So, contact plugin author to find out how to remove it.
We don’t have options on our theme to remove this.
Regards
Hello,
You are welcome.
Regards