Hello,

We have sent PSDs to your registration email.

Regards

Hello,

Edit order and change the status https://gyazo.com/db273a17461b6fd4f682793ff8ab2fdf save changes.

Regards

Hello,

1) We don’t have any special options for mobile version optimization. All the available optimization options of our theme you can find under Theme Options > Speed Optimization.

2) Add the below code to change the close button color

.et-mini-content .et-close {
    color: #555;
}

3) Deactivate plugin first and then use the update and activate button https://gyazo.com/f9914e7e8012ee0b35e9db1836fbb11a

Regards

Hello,

1) FTP is incorrect https://prnt.sc/191ftis
5) Yes, create mega menu if you want that view https://youtu.be/f07MBdnFPfk but instead of the WPBakery use the Elementor page builder.

Regards

Hello,

8. Do you meant that it does not work even with the Storefront theme?
9. , 10. Go to Theme Options > try to resave settings and check the frontend after that. Do you still have issues with the styles?
11. If the redirect does not work even with the Storefront theme we can do nothing. You need to contact the plugin author about this issue.

Please, create a new topic if you have questions about other issues to avoid misunderstanding.

Regards

Hello,

Probably you did not migrate correctly. Try the Duplicator plugin and let me know if you have issues after migration with the Duplicator.

Regards

Hello,

I don’t know if the plugin author even checked the issue. Ask him to enable Storefront and check by himself.

I checked your site and the menu is ok. Are you talking about production or staging site? Go to Theme Options and click save option button.

Regards

Hello,

1) Don’t send private information like your code in the public message. Use the Private area for this!
2) Are you trying to activate bundled plugin using theme purchase code? It does not work this way. Please, read the documentation https://www.8theme.com/documentation/xstore/plugins/activation-and-purchase-codes/
Read about bundled plugins https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
Read how to update the bundled plugin https://www.8theme.com/documentation/xstore/plugins/plugins-update/
Besides, do you use the functionality of this plugin? Because if you don’t use that then don’t keep it enabled. Every additional plugin slows down the site.

Regards

Hello,

There is no such option. It’s possible to implement only by additional customization.

Regards

Hello,

1) Use the below code

.tagcloud a:hover {
    color: #fff !important;
    border-color: #4c69b1;
    background-color: #4c69b1;
}

2) Add the below code to custom CSS

.content-product .product-content-image img {
    max-height: 200px;
}
.content-product .product-content-image {
    min-height: 200px;
}

And also provide us with WP Dashboard and FTP access to your site to check the issue with the masonry for that page.

4) There is no option to add close toggle but you can add scroll if you want. Use the below custom

.single-product-sidebar .tagcloud {
    max-height: 150px;
    overflow-y: auto;
    overflow-x: hidden;
}

Regards

Hello,

Move your site to a live server and then provide us with WP Dashboard and FTP access to your site. We’ll check the issue in more detail.

Regards

Hello,

Enable page builder for the Static blocks https://www.8theme.com/documentation/xstore/support/static-blocks/ and then edit prefooter block according to your needs using page builder.

Regards

Hello,

You are welcome.
1) Go to Appearance > Widgets > add the Filter by attributes widgets to the shop sidebar. Make sure that you added these attributes for your products in the attributes area https://prnt.sc/190g8rv

2) Edit custom code for that section https://prnt.sc/190hioi

Regards

Hello,

Looks that some files of the XStore core plugin were missing. I have reinstalled the plugin and the error disappeared. Check now.

Regards

Hello,

We’ll fix the issue in the next theme update. If you need it before the update then provide us with FTP access to your site.

Regards