Forum Replies Created

Viewing 30 posts - 6,931 through 6,960 (of 30,337 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 14, 2021 at 11:42

    Hello,

    We checked the menu icon and it works https://gyazo.com/0f2bb728df95c421125295750af5347e

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 14, 2021 at 11:42

    Hello,

    We checked the menu icon and it works https://gyazo.com/0f2bb728df95c421125295750af5347e

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 14, 2021 at 10:17

    Hello,

    We can’t log in to your WP Dashboard https://gyazo.com/761d03925728c0bafc6e68afe5bcdd04

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 14, 2021 at 10:16

    Hello,

    WP Dashboard access is incorrect https://gyazo.com/807ee1f16d823e71628c15fd6d923ae6
    Provide us also with FTP access to your site.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 14, 2021 at 08:56

    Hello,

    Did you contact your hosting provider? Maybe they have any firewall?
    Provide us with WP Dashboard and FTP access to your site.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 13, 2021 at 16:58

    Hello,

    We display 2 products per row for the mobile by default on the shop page. Are you talking about the slider element? Provide the link to page where we’ll be able to check the issue.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 13, 2021 at 16:57

    Hello,

    Yes, it works.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 13, 2021 at 16:55

    Enabled minification, disabled few effects and here is the result https://gtmetrix.com/reports/futpackers.com/YC47S44F/
    So, move in this direction.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 13, 2021 at 16:54

    Hello,

    Provide us with WP Dashboard and FTP access to your site. We’ll check the issue in more detail.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 13, 2021 at 16:48

    Hello,

    Thank you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 13, 2021 at 16:47

    Hello,

    Install cache plugin and try to minify and combine CSS and JS. Also, reduce the server response time https://prnt.sc/1atu9kx
    Edit your home page and disable effects for the sections and blocks in the row and column settings. Optimize images, disable unnecessary plugins.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 13, 2021 at 16:43

    Hello,

    Provide us with WP Dashboard access to your site to check the options you use.
    The links you provided do not work if we don’t have Dashboard access.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 13, 2021 at 16:42

    Hello,

    Check now. Use the custom icon of the Wishlist plugin if you want to change the icon (YITH Wishlist > Add to wishlist options).

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 13, 2021 at 16:21

    Hello,

    You have created mega menu using Static block and the mobile device inherits the desktop padding and font-size of the mega menu.
    If you want to avoid this I would recommend you to create mobile menu without static block but with simple items and subitems and then go to Theme Options > Header builder > Mobile menu > choose the newly created mobile menu.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 13, 2021 at 16:05
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 13, 2021 at 16:02

    Hello,

    It’s possible to customize styles once you add the button. So, provide us with link to your site and tell us what styles of the button do you want to have. I’ll send you custom CSS.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 13, 2021 at 15:59

    Hello, @Rubel Mia

    Provide us with the screenshot of the error that appears when you try to register the theme.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 13, 2021 at 15:56

    Hello,

    This section inherits the layout of the single product page that you built using single product builder https://prnt.sc/1atichi
    Is it ok for you?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 13, 2021 at 15:44

    Hello,

    Add the below custom to Theme Options > Custom CSS

    .sidebar-widget ul li a:hover, .widget_product_categories.sidebar-widget ul li a:hover {
        color: #0c47a0;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 13, 2021 at 15:39

    Hello,

    Add the below custom to style widget titles

    .content-page .sidebar-widget .widget-title {
        background-color: #eb6464;
        color: #fff;
        padding: 15px;
        text-transform: uppercase;
        text-align: center;
    }

    You can manage the sidebar content in the Appearance > Widgets > Main sidebar.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 13, 2021 at 15:31

    Hello,

    Go to WP Dashbaord > XStore > Speed Booster > Request a quote.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 13, 2021 at 15:30

    Hello,

    We are not plugin developers, so we don’t have such information. Contact plugin author support or check the plugin changelog.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 13, 2021 at 15:29

    Hello,

    1), 2) If you want to add the custom section you can create the Static Block (https://www.8theme.com/documentation/xstore/support/static-blocks/) and then choose this block in the Additional custom block https://prnt.sc/1atapik
    It will appear on the single product depending on the position of this element in the single product builder layout.

    3) Icons from the screenshot are not social icons, these icons are share option.
    We don’t have option to customize it or add more share tools. So, if you want to use any custom icons use Custom HTML block and use either Static block with your custom icons or custom HTML with custom icons that you want to display.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 13, 2021 at 15:21

    Hello,

    Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 13, 2021 at 15:11

    Hello,

    If you add the widget to shop sidebar there is option there https://prnt.sc/1at7a5e

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 13, 2021 at 14:21

    Hello,

    Sometimes (not often) that happens during demo content import. We removed that using code.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 13, 2021 at 14:14

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 13, 2021 at 14:12

    Hello,

    You are welcome.
    1) Don’t rename the parent theme because then you’ll have a problem with the autoupdate. If you rename the theme then you need to update theme manually via FTP every time we release an update. In your case, you used the latest version of the XStore core plugin and old version of the theme. It was the reason of the issue.

    3) We don’t speak your language, so we can’t translate theme and plugin for you. I just uploaded translation files with the partial translation that we got from another client. So, to finish translation go to Loco Translate > Themes > XStore theme (Loco translate > Plugins > XStore core plugin), edit the translation and translate missing strings.

    4) Within the next 2 days.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 13, 2021 at 14:11

    Hello,

    Our script (that calls the sticky section) is called while page and content are fully loaded. Block height changes once you change the variation, so it’s impossible to revalidate the sticky section because it was done only once at the very beginning and can’t be done in other ways. Trigger that starts while you change the variation is – found_variation

    http://prntscr.com/1asshb4 – WooCommerce scripts
    Example of using in custom scripts $('.variations_form').on('found_variation', function() { console.log('variation found') } );

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 13, 2021 at 14:00

    Hello,

    Thank you. I passed the issue to our developers. I’ll inform you once they find the solution to refresh the video player size after clicking on the tab.

    Regards

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Viewing 30 posts - 6,931 through 6,960 (of 30,337 total)
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