Page appearing weird all shifted to one side

This topic has 8 replies, 3 voices, and was last updated 2 years, 8 months ago ago by Olga Barlow

  • Avatar: JJ
    JJ
    Participant
    July 7, 2021 at 11:41

    Hi there please assist, all the website images / scrollers are appearing weirdly

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 7, 2021 at 12:05

    Hello,

    Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear cache of browser, and check how it works then.

    Regards

    Avatar: JJ
    JJ
    Participant
    July 7, 2021 at 13:53

    Hi, we have tried disable wprocket , clear cache, clear cloudflare cache still the same.

    please advice https://snipboard.io/1iApMq.jpg

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 7, 2021 at 14:04

    Hello,

    Do you use Jetpack?
    Provide temporary wp-admin access, so we can take a closer look.

    Regards

    Avatar: JJ
    JJ
    Participant
    July 7, 2021 at 15:06

    Hi, I have revert the website using updraft to before the jetpack plugin update.

    is this known error from jetpack and should not update jetpack until next version is out?

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 7, 2021 at 16:06

    Hello,

    Contact Jetpack plugin author to get help with this. Probably some option of the Jetpack plugin causes the issue, they should be aware of which one.

    Regards

    Avatar: JJ
    JJ
    Participant
    July 13, 2021 at 06:04

    Hi there,

    Please advice if it is now safe to update Jetpack Plugin? (Have Jetpack fixed the errors?)

    Thanks

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 13, 2021 at 15:30

    Hello,

    We are not plugin developers, so we don’t have such information. Contact plugin author support or check the plugin changelog.

    Regards

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