I can’t generate the PDF invoice with “WooCommerce PDF Invoice” bundlewith the theme.
I just have the following error :
TCPDF ERROR: Could not include font definition file: rightpressnotosans
I reinstall multiple times and the issue is the same.
Theme version: 7.2.11 WooCommerce version: 5.3.0
Olga Barlow
Support staff
July 13, 2021
4:54 pm
Hello,
Provide us with WP Dashboard and FTP access to your site. We’ll check the issue in more detail.
Regards
DavidBSI
Participant
July 15, 2021
2:41 pm
Hi olga,
Unfortunately, I cannot provide WP and FTP credentials for production server.
The problem occur after migrating the website from development server to production server.
The issue doesn’t seem present in development server.
My temporary fix was to replace :
./classes/woo-pdf-invoice.class.php: ‘family’ => ‘rightpressnotosans’
by
./classes/woo-pdf-invoice.class.php: ‘family’ => ‘helvetica’
I try to delete and reinstall without success.
Can you provide support without credentials ?
Olga Barlow
Support staff
July 15, 2021
5:39 pm
Hello,
Unfortunately, we can’t check and fix the issue without access to your site especially if you don’t have this error on the dev site.
Regards
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