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Mobile hamburger menu stopped working - by fishmonkeyman

This topic has 4 replies, 2 voices, and was last updated 2 years, 9 months ago ago by fishmonkeyman

  • Avatar: fishmonkeyman
    fishmonkeyman
    Participant
    July 13, 2021 at 13:51

    Hello again,

    The hamburger menu on my iPhone 11 is no longer working! i.e. clicking on it does nothing. All other buttons appear to be working fine, and it works on the ‘Customise’ preview window on my desktop. There does not seem to be a problem with the phone.

    I have tried undoing every change I’ve made since it was last working, but to no avail. This includes removing ‘unclickable’ menu links and changing the ‘Dropdown Opening Action’ (which I’ve since changed back).

    I’d be really grateful if you could take a look please.

    Many thanks,

    –Gary.

    Please, contact administrator
    for this information.
    #293908 Copied Theme version: 7.2.11 WooCommerce version: 5.4.1
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 14, 2021 at 11:42

    Hello,

    We checked the menu icon and it works https://gyazo.com/0f2bb728df95c421125295750af5347e

    Regards

    #294037 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 14, 2021 at 11:42

    Hello,

    We checked the menu icon and it works https://gyazo.com/0f2bb728df95c421125295750af5347e

    Regards

    #294038 Copied
    Avatar: fishmonkeyman
    fishmonkeyman
    Participant
    July 14, 2021 at 14:30

    Thank you for the reassurance. I am still having trouble with my own device, but I have checked it on others and it seems to be fine. Apologies for wasting your time 🙂

    –Gary

    #294067 Copied
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The issue related to '‘Mobile hamburger menu stopped working’' has been successfully resolved, and the topic is now closed for further responses

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