Hello,

What exactly does not work? Provide us with link to the page with the issue, please. Because it works for me https://prnt.sc/nCSYovHiR8T7

Regards

Hello,

Our icons use the xstore-icon font. If you want to use icon of any other font you can call the font using font-face https://www.w3schools.com/cssref/css3_pr_font-face_rule.asp and then change the stars to what you need using below custom CSS

.star-rating span:before, .star-rating:before {
    font-family: xstore-icons; /* Replace by your font-family here */
    content: '\e930d \e930d \e930d \e930d \e930d'; /* Replace by your icon code here */
}

Regards

Hello,

Could you, please, provide us with the server error logs and with the FTP access to your site? We need to check if you get any errors related to our theme in the error log and then fix them in case you have something.

Regards

Hello,

Thank you for contacting us.
Point is that we can’t include the third-party plugin without the permission of the plugin author. We don’t have such permission from the plugin that you mentioned. So, you can use it only by buying a personal plugin license.

About Subscriptio plugin emails. Unfortunately, this plugin does not support email builder, issue discussed with other customer here https://www.8theme.com/topic/subscriptio-custom-email-builder-emails-are-missing-from-options/#post-323088
So, don’t create email templates for the Subscriptio plugin emails using email builder, use the default emails of that plugin.

Regards

Hello,

Provide us with WP Dashboard and FTP access to your staging version where we could test the sticky add to cart issue, please. We’ll take a closer look at this.

Regards

Hello,

What version do you want to use on your site? Tell me and I’ll try to help you with removing unnecessary demo content and blocks and importing of the required version manually for you.

Regards

Hello,

Add the below function to your child theme functions.php

function et_woocommerce_pagination() {
		
	$args = array(
		'total'   => wc_get_loop_prop( 'total_pages' ),
		'current' => wc_get_loop_prop( 'current_page' ),
		'base'    => esc_url_raw( add_query_arg( 'product-page', '%#%', false ) ),
		'format'  => '?product-page=%#%',
	);
	
	// @todo make push ajax loaded styles/scripts in footer and prevent load next times
	etheme_enqueue_style( 'pagination', isset($_GET['et_ajax']));
	
	$format = isset( $format ) ? $format : '';
	$base   = esc_url_raw( add_query_arg( 'product-page', '%#%', false ) );
	
	if ( ! wc_get_loop_prop( 'is_shortcode' ) ) {
		$format = '';
		$base   = esc_url_raw( str_replace( 999999999, '%#%', remove_query_arg( 'add-to-cart', wp_specialchars_decode( get_pagenum_link( 999999999 ) ) ) ) );
	}
	
	$total   = isset( $total ) ? $total : wc_get_loop_prop( 'total_pages' );
	$current = isset( $current ) ? $current : wc_get_loop_prop( 'current_page' );

//		$et_per_page  = ( isset( $_REQUEST['et_per_page'] ) ) ? $_REQUEST['et_per_page'] : etheme_get_option( 'products_per_page', 12 );
	$selected_val = ( isset( $_GET['et_per_page'] ) ) ? $_GET['et_per_page'] : false;
	
	return array(
		'base'      => $base,
		'format'    => $format,
		'add_args'  => ( ( ! wc_get_loop_prop( 'is_shortcode' ) && $selected_val ) ? array( 'et_per_page' => $selected_val ) : false ),
		'current'   => max( 1, $current ),
		'total'     => $total,
		'prev_text' => '<i class="et-icon et-'.(is_rtl() ? 'right' : 'left').'-arrow"><span class="screen-reader-text hidden">'.esc_html__('prev', 'xstore').'</span></i>',
		'next_text' => '<i class="et-icon et-'.(is_rtl() ? 'left' : 'right').'-arrow"><span class="screen-reader-text hidden">'.esc_html__('next', 'xstore').'</span></i>',
		'type'      => 'list',
		'end_size'  => 1,
		'mid_size'  => 1,
	);
}

and change the

'end_size'  => 1,
'mid_size'  => 1,

according to your needs.

Regards

Hello,

Ok, thank you. Let us know about the results.

Regards

Hello,

I see that you repaced the code. So, does everything work ok for you?

Regards

Hello,

We are trying to reproduce the error on the staging site but never get that. Any chance that we could get a video from you where you face the error? Or at least what product do you add to the cart that gives the error?

Function that we use and that gives the error in your log is the default WooCommerce function https://woocommerce.wp-a2z.org/oik_api/wc_productis_visible/
We found a similar report about such an issue here https://wordpress.org/support/topic/ajax-call-error500/ and as we can see it was caused by the cache.

Regards

Hello,

Take my apologies for the delay in answering.

When they plan to release a new theme update, they don’t stop updating the plugins

Could you, please, explain in more detail? Because I’m not sure that understand what you meant. We do not stop theme support and also do not stop updating of the bundled plugins. So, what was the issue for you with this?

Regards

Hello,

Add the below code to Theme Options > Custom CSS

.yith-wcwl-add-to-wishlist.wishlist-fragment .separator {
    width: auto;
}

Regards

Hello,

If it’s not allowed to disable plugins on the production site then could you, please, create a staging site (full copy of the production)? Because we will need to make tests and code changes to fix the issue, so then better if do this on the staging site than on production.

Regards

Hello,

Nope, there are no such settings, unfortunately. You can submit customization request here https://www.8theme.com/taskboard/ If other users give their votes for such options then our developers will be able to implement them.

Regards

Hello,

Check the screenshot https://prnt.sc/3si03YEzHAtL

Regards