Go to XStore > File generator > remove the generated file. Don’t generate a file till we fix the issue in the theme update. Follow theme changelog.
Regards
Olga Barlow
Participant
July 16, 2021 at 18:02
Hello,
Button element has the paddings of the button itself https://gyazo.com/6888799ee0e31836a5e72cfd5e5e22b5 and button block paddings in Advanced section. So, use it depending on your needs. These settings work ok, we checked.
Regards
Olga Barlow
Participant
July 16, 2021 at 17:13
Hello,
We released the major update and got a lot of requests from customers. We need more time to take a look at the gallery issue. Sorry for this delay.
Regards
Olga Barlow
Participant
July 16, 2021 at 17:12
Hello,
We are not responsible for changes from the third-party developers. I see that you remove default WP actions https://prnt.sc/1btpl0h So, contact the person who added custom code to your child theme function.php and ask temporarily to remove the code and test if it helps.
Because changes that were made there could be the reason.
Regards
Olga Barlow
Participant
July 16, 2021 at 17:05
Hello,
Provide us with WP Dashboard access to your site to check the issue. Your site is under maintenance mode and I can’t check it.
I did not find which one directory is your WP installation because all of themes have the store theme inside but none of the themes do not suit the list of themes in the Dashboard. So, I updated the theme via Dashboard and did not face any problems.
You are welcome.
1) I sent archive to import slider to your registration email. Import slider and then edit it and choose the products you want to show in the Content section of the slider settings.
2) Do you mean the product card layout https://prnt.sc/1btfwx8 Go to Theme Options > WooCommerce > Shop > Product style > choose the Product effect Light.
Regards
Regards
Olga Barlow
Participant
July 16, 2021 at 16:34
Hello,
This issue could happen if something goes wrong during saving of theme options to DB and system loads default options. We would recommend you do theme options backup from time to time (Theme Options > Import/Export > Export).
Regards
Olga Barlow
Participant
July 16, 2021 at 16:30
Hello,
Issue was caused by styles generated using File generator. I removed the file and site looks nice. Don’t use this option till the next theme update.
Regards
Olga Barlow
Participant
July 16, 2021 at 16:26
Hello,
Provide us with WP Dashboard access to your site to check the issue in more detail.
Regards
Olga Barlow
Participant
July 16, 2021 at 16:06
Hello,
Move your site to live server and provide us with WP Dashboard and FTP access. Unfortunately, we can’t give a helpful solution by the screenshot only.
Regards
Olga Barlow
Participant
July 16, 2021 at 16:04
Hello,
Take our apologies for the delay in answering. We have a lot of requests from users because of this issue that is not even related to our theme but to Jetpack plugin. They have issues with the sliders after the plugin update https://wordpress.org/support/topic/conflict-with-elementor-image-carousel/#post-14668770 They will fix it in the next update we suppose. Follow the instructions from plugin author or disable plugin.
Regards
Olga Barlow
Participant
July 16, 2021 at 16:03
Hello,
Fixed. Check now, please.
Regards
Olga Barlow
Participant
July 16, 2021 at 15:44
Hello,
Deactivate plugin, remove. Install updated version again from XStore > Plugin Installer.
Regards
Olga Barlow
Participant
July 16, 2021 at 15:43
Hello,
Provide us with WP Dashboard and FTP access to your site.
Provide us with WP Dashboard and FTP access to your site to check the issue in more detail.
Regards
Olga Barlow
Participant
July 16, 2021 at 15:18
Did you downgrade theme and bundled plugins?
Regards
Olga Barlow
Participant
July 16, 2021 at 15:17
Hello,
Sorry, what do you mean by “repair Instagram”? Do you use Instagram element somewhere on the site but it does not work? Where do you use Instagram element?
Regards
Olga Barlow
Participant
July 16, 2021 at 15:13
Hello,
Do you have site backup before the update? Restore it and then reply back with the WP Dashboard and FTP access to your site. We’ll help you with the update.
Regards
Olga Barlow
Participant
July 16, 2021 at 15:11
Hello,
1) You can manager the title limit in the Theme Options > WooCommerce > Shop > Product styles https://prnt.sc/1bsked5 You can disable product categories there. We don’t have option to limit the vendor title. If you want to may try to customize it using custom CSS.
Do you mean that you want to display the random title of the category there and products of that category? We don’t have such option in our theme, unfortunately.
Regards
Olga Barlow
Participant
July 16, 2021 at 14:51
Hello,
Point is that you need that plugin just to change text and that’s all, you can disable and remove that. I do understand that you have English when you create a translation file choose English in the list of the languages https://prnt.sc/1bshe8g Change the necessary strings, save changes. Disable and remove plugin.
Regards
Olga Barlow
Participant
July 16, 2021 at 14:18
Hello,
You can use the Duplicator plugin to move the site from one domain to another. But theme reactivation is required after moving if you want to auto update theme and bundled plugins.
Regards
Olga Barlow
Participant
July 16, 2021 at 14:16
Hello,
I don’t see any code on the home page. Could you, please, provide us with a screenshot of the issue?
