Theme css problem - by Juizy - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 2 years, 8 months ago ago by Olga Barlow

  • Avatar: Juizy
    Juizy
    Participant
    July 16, 2021 at 08:40

    As my last Topic

    https://www.8theme.com/topic/problem-css-lost/

    I reinstalled my website and I edited products and categories then CSS lost again.

    How to fix it?

    Or Could you please access my Dashboard to fix it?

    Thanks

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 16, 2021 at 13:59

    Hello,

    That’s very strange. I have imported theme options of the demo that you use. But could you please, describe your actions step by step? Did you open the Theme Options in few tabs and edited products at the same time? What pages of your site were opened while options resetting?

    Regards

    Avatar: Juizy
    Juizy
    Participant
    July 16, 2021 at 14:21

    Hello,

    After I installed and import demo files. I modified

    1. header logo
    2. change the product categories
    3. I modify a product replace demo picture add some pictures to the product gallery, add new attributes and variations.

    4. The lasted page that I was open is the edit product page.

    I open Theme Option and Edit Product just 1 on each.

    Thank you for your help.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 16, 2021 at 16:34

    Hello,

    This issue could happen if something goes wrong during saving of theme options to DB and system loads default options. We would recommend you do theme options backup from time to time (Theme Options > Import/Export > Export).

    Regards

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