Forum Replies Created

Viewing 30 posts - 6,061 through 6,090 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 31, 2021 at 11:14

    Hello,

    Check now, please. I followed the instructions that I sent to you and excluded mini cart and wishlist cookies from the cache http://i.prntscr.com/DgtWJ_RPQxi620o280Dylw.png

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 31, 2021 at 10:38

    Hello,

    The only one issue at this moment that was related to our theme is compare icon. I don’t see any other issues that you described and compare icon fix could not cause these problems.

    1) What about the previous issue with the image gallery inside the static block? You did not provide us with a link to the product where you have the mentioned issue. So, how could we check the issue to help you?

    2) I have enabled AMP for pages http://i.prntscr.com/y1kgq0gyQQeLS5vnQgaKxQ.png and don’t see any fatal error http://i.prntscr.com/ExzIcVjjRnKUnjnUm5PPtg.png
    Could you, please, tell me your steps to recreate the issue?
    Besides, I see that you use Cloudflare CDN, so log in to your account https://www.baskakowdesign.cl/wp-admin/options-general.php?page=cloudflare#/login to allow CDN cache clearing via Dashboard.

    Waiting for your reply.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 30, 2021 at 19:14

    Hello,

    That’s really strange because everything works completely fine for me. If you tell me the list of categories you need to add I’ll try to help you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 30, 2021 at 19:13

    Hello,

    We have enabled old styles widgets. Go to Widgets and try to edit the categories widget title now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 30, 2021 at 19:12

    Hello,

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 30, 2021 at 19:12

    Hello,

    Disable Hidden sidebar option http://i.prntscr.com/_lT7vgdXTHy20hWU1ybpOA.png
    And don’t disable sidebar in the Pages > edit Shop page > 8theme page settings http://i.prntscr.com/lHZTFGdLQfqgOvhrf8MBPA.png

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 30, 2021 at 19:08

    Hello,

    We can’t connect to your FTP http://i.prntscr.com/8q0UJ8fhQwiaitLOGBugsQ.png
    What is your FTP host? Make a double check of the username and pass that you provided.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 30, 2021 at 19:05

    Hello,

    Try to type a few letters of the product category title and wait for a little https://gyazo.com/ff8ae9c8175c412b7d19484e3087d45e It should work.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 30, 2021 at 19:01

    Hello,

    Clear the browser’s cache. Probably you see the cached version of styles if color still does not change for you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 30, 2021 at 18:59

    Hello,

    You are welcome.
    It was theme issue of the images lazy loading option. We’ll include fix in the next theme update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 30, 2021 at 18:59

    Hello,

    Try to activate theme now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 30, 2021 at 18:53

    Hello,

    You can download archive for import here https://dropmefiles.com/NNgJk

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 30, 2021 at 18:52

    Hello,

    We don’t have any special options for these buttons. Enable Storefront theme and check if you have then with the default WooCommerce theme. If you don’t have them even with the default theme then contact the plugin author and check the plugin settings.
    Our theme supports all the payment gateways that the WooCommerce plugin supports.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 30, 2021 at 18:49
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 30, 2021 at 18:48

    Hello,

    1) Use only latin for attributes and terms slugs http://i.prntscr.com/R3LPvJdeQrW2ZWLPtJH3AA.png Symbold of language causes issues if used in slugs. Besides, it’s not very good for SEO.
    Then swatches are ok https://dearalicehk.com/product/choker%e5%be%a9%e5%8f%a4%e9%96%93%e9%9a%94%e5%b0%8f%e7%8f%a0%e9%8e%96%e9%aa%a8%e9%a0%b8%e9%8f%88/

    2) Use the style options of the slider navigation to change the bg color http://i.prntscr.com/-g8LtSYYSaS9HtSaJur5Rw.png

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 30, 2021 at 18:32

    Hello,

    Issue with the images was caused by this option that you enabled http://i.prntscr.com/jjVwGOLVShGJy843RmdntQ.png Read the description of the option to understand what it causes on your site. I have disabled it. Check now.

    What exactly can’t you change in slider settings? Explain in more detail, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 30, 2021 at 18:20

    Hello,

    WooCommerce displays Reviews in tabs. Tabs were disabled in theme options http://i.prntscr.com/59knRy2mQTCDC8L48z0Mqw.png
    I have enabled them. Check now https://www.shoparzo.com/product/7-chakra-bead-bracelet/ .

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 30, 2021 at 18:18

    Hello,

    Maybe you use any Chrome extensions that cause the issue with the customizer. I use Chrome and don’t see the problem with that.

    1) Let’s clarify first the following: do you want to show the same header for the whole site or custom header should appear only for some pages, product categories? Because if you want to show that header for the whole site you don’t see all those conditions. You just choose Entire site http://i.prntscr.com/doDV-n_FQmWyQGSreMqzAA.png for every language.

    2) I don’t see the problem to choose the English category http://i.prntscr.com/VunhM75WQFeyx5INKKhZhw.png

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 30, 2021 at 18:04

    Hello,

    We don’t have option of the full-width mega menu but it’s possible to implement with custom CSS.

    @media only screen and (min-width: 992px) {
        .item-design-mega-menu .nav-sublist-dropdown {
            left: 0 !important;
            margin: 0 !important;
            right: 0 !important;
            width: 100% !important;
            max-width: 100% !important;
            transform: none !important;
        }
        .item-design-mega-menu, .header-top, .header-main, .header-bottom, .header-wrapper .et_column.pos-static ~ .et_column:last-child {
            position: static;
        }
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 30, 2021 at 18:02

    Hello,

    So, is the problem resolved?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 30, 2021 at 18:01

    Hello,

    Could you, please, provide us with the screenshot of the missing images for better understanding?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 30, 2021 at 17:57

    Hello,

    1) Unfortunately, our brands filter widget does not have drop-down type, only a list.
    2) Add the below code to Theme Options > Custom CSS to change the color of the floating filter button

    .et-toggle-mob-sidebars-inner .et-toggle {
        background-color: #26609c;
        color: #fff;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 30, 2021 at 17:50

    Hello,

    Provide us with WP Dashboard access to check the issue and help you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 30, 2021 at 17:47

    Hello,

    Go to Theme Options > General > Mobile Header Starts From > choose when you want to start the mobile header and don’t enable Mobile Content Optimization because it ignores the “Mobile Header Starts From” option in that case.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 30, 2021 at 17:43

    Hello,

    https://www.businessbloomer.com/woocommerce-visual-hook-guide-archiveshopcat-page/
    Use woocommerce_after_shop_loop hook.

    Additional customization is outside of our support. You can submit customization request here if you need help with the custom code.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 30, 2021 at 17:40

    Hello,

    Check now. You may edit the content and options according to your needs.
    2 headers issue after theme update could be related to some misprint in the custom CSS. If you still have this issue on any WP installation provide us with the access and we’ll check.

    And if i have to delete XStore all together, if i deactivate the plugin.. it still remains in the menu.

    Do you mean that you remove XStore core plugin and XStore theme but still have it in the menu? Provide us with the screenshot, please, because the problem is not clear for me.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 30, 2021 at 17:36

    Hello,

    I’m afraid that module is available for user of the premium version of the Dokan plugin. So, you need to buy Dokan pro to get access to that module.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 30, 2021 at 17:32

    Hello,

    Contact WPML support with this question. We are not the developers of this plugin and don’t have this information.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 30, 2021 at 17:31

    Hello,

    1) Watch video tutorial https://youtu.be/LgzC4iK-j6A
    If you have issues with that then provide us with WP Dashboard access to your site to check the issue in more detail.

    2) provide us with WP Dashboard access, we’ll check and help you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 30, 2021 at 17:29

    Hello,

    Author responded but I’m afraid that the free version of the Dokan plugin does not allow to show the custom taxonomy there. You can also check the topic that we created on the plugin forum.

    Regards

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Viewing 30 posts - 6,061 through 6,090 (of 30,391 total)
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