Forum Replies Created

Viewing 30 posts - 511 through 540 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 25, 2022 at 21:48

    Hello,

    1) Install the Loco Translate plugin to edit translations and go to Loco Translate > Plugins > WooCommerce > edit the Additional Information string translation.

    2) Go to Appearance > Widgets > Cart widget area > edit widgets there.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 25, 2022 at 21:41

    Hello,

    Add the below code to Theme Options > Custom CSS
    .template-container .et_b_header-menu:not(.header-secondary-menu) .item-design-mega-menu .nav-sublist-dropdown .container>ul>li:not(:last-child) {border: none;}

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 25, 2022 at 21:39

    Hello,

    Edit section > Style tab > remove the bg image https://prnt.sc/Ck6SQz_l-Yme

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 25, 2022 at 21:35

    Hello,

    Bestseller type of products and products from the Bestseller category are different things. If you just want to show products from the Bestseller category then edit Products element and choose all in the product types and add the Bestseller category in the list of categories https://prnt.sc/mB0_G6tVZYLz

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 25, 2022 at 21:19

    Hello,

    Could you, please, provide us with WP Dashboard access to check and help you?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 25, 2022 at 21:18

    Hello,

    1) Give admin access to the WP Dashboard user that you provided to allow us to check the plugins you use and backend settings.

    2) We can’t connect to your server https://prnt.sc/DrxNDYszzbWr
    Check if the FTP host is correct.

    3) Provide us with link to the page where you have the mentioned notices.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 25, 2022 at 21:04

    Hello,

    There is no option in our theme to show it before the title. It’s possible to implement by additional customization only. Could you, please, provide us with WP Dashboard and FTP access and we’ll help you?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 25, 2022 at 21:02

    Hello,

    I don’t see that you use swatches for the color attribute https://prnt.sc/wMrQVNQdekTu You use the default select type for that. Edit the attribute and set the color type for that if you want to display that on the shop page.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 25, 2022 at 20:42

    Hello,

    You are welcome.
    We uploaded the core plugin pot file and then synced your translation with the updated file.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 25, 2022 at 20:39

    Hello,

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 25, 2022 at 20:39

    Hello,

    Use the default Filter by attribute widget instead of the 8theme Swatches filter widget.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 25, 2022 at 20:36

    Hello,

    Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 25, 2022 at 20:27

    Hello,

    Could you, please, provide us with WP Dashboard access to your site to check theme settings that you use and plugin settings? We’ll check if it’s possible to make the theme work with that plugin.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 25, 2022 at 20:26

    Hello,

    Could you, please, provide us with the access to the panel where you have the mentioned issue and also to WP Dashboard panel? We’ll check and try to help you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 25, 2022 at 20:23

    Hello,

    Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 25, 2022 at 13:31

    Hello,

    Thank you for your understanding.
    Wish you a good day.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 25, 2022 at 13:16

    Hello,

    I have updated theme to version 8.1.6 and it works. This issue was fixed in latest theme update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 25, 2022 at 13:10

    Hello,

    Fixed, check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 25, 2022 at 13:10

    Hello,

    Are you talking about button translation or how it works?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 25, 2022 at 12:57

    Hello,

    It’s related to WooCommerce plugin settings, not to theme settings.
    You can set the vat rules for the price in WooCommerce > Settings > Tax.
    Read more https://woocommerce.com/document/setting-up-taxes-in-woocommerce/#price-display-suffix

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 25, 2022 at 12:48

    Hello,

    As you can see from the error logs you have 2 types of errors:

    1) Memory limit error
    PHP Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 8183808 bytes) in /public_html/wp-includes/functions.php on line 5219
    2) Error of the Litespeed cache plugin
    Fatal error: require_once(): Failed opening required ‘/public_html/wp-content/plugins/litespeed-cache/src/debug2.cls.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’) in /public_html/wp-content/plugins/litespeed-cache/autoload.php on line 35

    So, contact your hosting provider to increase the memory limit and also Litespeed cache plugin author.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 25, 2022 at 12:44

    Hello,

    1) Provide us with WP Dashboard access to your site and with links to mentioned products.

    2) Provide us with the screenshots of the mentioned issues for a better understanding.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 25, 2022 at 12:15

    Hello,

    We don’t have issues with the variation swatches and sale products on our test sites with the WP 6.0 Could you, please, create a staging site and provide us with the access to staging site to allow us to update WP and check the issue in more detail?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 25, 2022 at 11:52

    Hello,

    Add the below code to Theme Options > Custom CSS

    div.mobile-menu-content .et_b_header-menu .menu li > .nav-sublist-dropdown:not(.nav-sublist), div.mobile-menu-content .et_b_header-menu .menu li > ul:not(.nav-sublist-dropdown):not(.nav-sublist), div.mobile-menu-content .et_b_header-menu .menu li > .nav-sublist > ul {
        padding: 0 !important;
        border-left: none;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 25, 2022 at 11:44

    Hello,

    I’ve marked as best sellers when I add a product

    Could you, please, tell me where you marked that? Because WooCommerce does not have the option to mark the product as a bestseller by default. Do you use any additional plugin for these purposes? Provide a screenshot of the option that you used.

    By default, best seller products are top sold products on your site and you can’t control it because it’s based on sales.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 25, 2022 at 11:34

    Hello,

    Ok, thank you. Could you, please, explain in more detail what exactly does not work? Maybe provide a video for a better understanding. Because I opened your page and editor is ok https://prnt.sc/qyJLhYeM4QfM

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 25, 2022 at 11:29

    Hello,

    Oh, I see. Then go to Theme Options > WooCommerce > Shop Elementor > Quick view > choose the Off-Canvas QV type instead of the pop-up.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 25, 2022 at 09:39

    Hello,

    Would you be so kind as to write in English to avoid misunderstanding from our side? Because we don’t speak Spanish.

    What colors can’t you change? Provide us with the screenshots for a better understanding. Also, provide us with WP Dashboard access to your site to check the issue and help you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 24, 2022 at 22:26

    Hello,

    This product https://cabaech.pe/product/audifonos-bluetooth-haylou-w1-t60/ is the variable product. So, you need to choose the variations before adding a product to the cart, that’s why once you click “Buy now” button page scrolled up to the variations area. The simple product could be added to the cart directly from the sticky panel. That is the difference.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 24, 2022 at 20:28

    Hello,

    Check now https://prnt.sc/vLZlmWbQJ-eu
    And finish the translation of the XStore core plugin because it’s just partially translated.

    Regards

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    Viewing 540 results - 511 through 540 (of 30,391 total)
Viewing 30 posts - 511 through 540 (of 30,391 total)
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