XStore hotspot element missing from added features

This topic has 6 replies, 3 voices, and was last updated 2 years, 1 months ago ago by Olga Barlow

  • Avatar: racing33
    racing33
    Participant
    May 24, 2022 at 00:44

    unable to find XStore hotspot element seems to be missing not sure where to find it or is it possible reinstall it

    5 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 24, 2022 at 12:07

    Hello,

    Do you use WPBakery or Elementor as the page builder? Could you, please, provide us with WP Dashboard access to your site?

    Regards

    Avatar: racing33
    racing33
    Participant
    May 24, 2022 at 16:50

    I use WPBakery and I attached credentials in the private area

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 25, 2022 at 07:28

    Hello,

    There is no our hotspot element of WPBakery, you need to activate Massive Addons for WPBakery Page Builder plugin. Go to XStore > Plugins Installer.
    https://massive.mpcthemes.net/interactive-image/

    Regards

    Avatar: racing33
    racing33
    Participant
    May 25, 2022 at 08:50

    Thank you for your help it is working now

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 25, 2022 at 20:39

    Hello,

    You are welcome.

    Regards

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