The buy now button does not work correctly

This topic has 8 replies, 3 voices, and was last updated 1 years, 10 months ago ago by Olga Barlow

  • Avatar: Cesar Condori
    Cesar Condori
    Participant
    May 23, 2022 at 23:34

    Hello

    I have the buy now button that works with your example products but it does not work correctly with the product that I just created. I would like to know how I can modify it so that it works correctly.

    works
    1.https://prnt.sc/yzPGuA0tWhBk

    it does not work
    2. https://prnt.sc/6FUPUiuMIuTo

    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 24, 2022 at 07:11

    Hello,

    Thanks for using our theme.
    please provide URL of single product page where the button doesn’t work. Also, provide temporary wp-admin access, via the Private Content area, so we can take a closer look.

    Regards

    Avatar: Cesar Condori
    Cesar Condori
    Participant
    May 24, 2022 at 15:18

    Data Solicited
    https://cabaech.pe/product/audifonos-bluetooth-haylou-w1-t60/

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 24, 2022 at 22:26

    Hello,

    This product https://cabaech.pe/product/audifonos-bluetooth-haylou-w1-t60/ is the variable product. So, you need to choose the variations before adding a product to the cart, that’s why once you click “Buy now” button page scrolled up to the variations area. The simple product could be added to the cart directly from the sticky panel. That is the difference.

    Regards

    Avatar: Cesar Condori
    Cesar Condori
    Participant
    May 24, 2022 at 22:31

    Hello!

    Thanks for your answer.

    In the same way, I still have the doubt that the button that I show you below is not translated into Spanish, having already changed it with the loco translate plugin.

    not translated
    https://prnt.sc/W-tZWstv8aTA
    translated
    https://prnt.sc/h1HjsaQaqoc6

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 25, 2022 at 13:10

    Hello,

    Fixed, check now.

    Regards

    Avatar: Cesar Condori
    Cesar Condori
    Participant
    May 25, 2022 at 13:24

    Hello,

    Thank you very much,

    What was the solution?

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 25, 2022 at 20:42

    Hello,

    You are welcome.
    We uploaded the core plugin pot file and then synced your translation with the updated file.

    Regards

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