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Viewing 30 posts - 5,311 through 5,340 (of 30,391 total)

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Olga Barlow

Participant

September 15, 2021 at 10:41

Hello,

Try to enable Mobile device support https://prnt.sc/1sa4tol and check after that.
Or go to Theme Options > General > disable Mobile Content Optimization option.

Regards

#302333 Copied In reply to: Desktop Header and Mobile Header switching

Olga Barlow

Participant

September 15, 2021 at 10:39

Hello,

I checked your site and don’t see the mentioned issue anymore https://prnt.sc/1sa4kzq
I suppose it was caused by the CloudFlare CDN cache.

Regards

#302332 Copied In reply to: My website not working perfectly , please check

Olga Barlow

Participant

September 15, 2021 at 10:17

Hello,

Issue with the border and position was caused by cache plugin. I disabled cache plugins you have, enabled them again and everything works.

Regards

#302331 Copied In reply to: Language flag has changed it’s position after the new theme updates is released

Olga Barlow

Participant

September 15, 2021 at 10:11

Hello,

If you just reuploaded theme files without theme switching then no. Widgets could be messed up if you switch theme as a rule or if you disable plugin that creates that switcher.
Did you update anything else: WordPress, WPML?

Regards

#302330 Copied In reply to: Language switch has removed after the new theme update

Olga Barlow

Participant

September 15, 2021 at 10:05

Hello,

Well, can you help me at least to show in the floating cart so with the scroll that all the products that the customer is uploading to their cart are displayed

Provide us with WP Dashboard and FTP access to your site and we’ll try to remove the limit for the off-canvas cart and add scroll.

To enable percentage discount go to Theme Options > WooCommerce > Shop elements > Sale & Out of stock > enable percentage discount option.

Regards

#302329 Copied In reply to: I need help! and, It would be nice to have something like that

Olga Barlow

Participant

September 15, 2021 at 10:01

Hello,

1), 2), 3) Check now.
4) There is no such option, unfortunately.
5) It’s not possible. Read more about AMP plugin https://www.8theme.com/documentation/xstore/amp-plugin/general-info-amp/

Regards

#302328 Copied In reply to: Dark Modes

Olga Barlow

Participant

September 15, 2021 at 09:42

Hello,

There is no such layout by default in our theme or WooCommerce. If Elemenor Pro allows implementing this you can use it. Do you face any compatibility issues while trying to implement this using Elementor Pro?

Regards

#302325 Copied In reply to: Two columns layout with independent vertical scroll

Olga Barlow

Participant

September 15, 2021 at 09:06

Hello,

I see.
If you don’t need e-commerce part then just don’t install WooCommerce and other plugins for WooCommerce like Wishlist, Compare etc.
Edit header using header builder and remove e-commerce elements like cart, wishlist https://www.youtube.com/playlist?list=PLMqMSqDgPNmDu3kYqh-SAsfUqutW3ohlG

Build pages without e-commerce elements like Products, Product categories using blog elements, texts, headings etc.

Regards

#302321 Copied In reply to: How can i use xstroe theme for creating blogging website?

Olga Barlow

Participant

September 14, 2021 at 18:28

Hello,

Enable Elementor page builder for the Static blocks https://www.8theme.com/documentation/xstore/support/static-blocks/ and then edit footer and mega menu static blocks using Elementor page builder according to your needs.

To create multilanguage site you need additional plugin https://colorlib.com/wp/wordpress-multilingual-plugins/

Read about fake popup here and how to enable that https://www.8theme.com/documentation/docs/sales-booster/

Regards

#302285 Copied In reply to: Change the color of the footer and border of a section

Olga Barlow

Participant

September 14, 2021 at 18:24

Hello,

Could you, please, explain your issue in more detail? What exactly does not work? Provide us with the screenshot for better understanding. Besides, make sure that you cleared plugin and CDN cache if you try to apply some changes by don’t see them.

Regards

#302282 Copied In reply to: My website not working perfectly , please check

Olga Barlow

Participant

September 14, 2021 at 18:19

Hello,

Sorry, but you did not post any question. How could I help you?

Regards

#302281 Copied In reply to: Question

Olga Barlow

Participant

September 14, 2021 at 18:18

Hello,

Sorry but I can’t log in with this access https://prnt.sc/1s6sc1q
Double check the username and pass.

Regards

#302280 Copied In reply to: Language flag has changed it’s position after the new theme updates is released

Olga Barlow

Participant

September 14, 2021 at 18:17

Hello,

As I can see additional empty widget area was in the top header connection block that gave additional seperator. I have removed that. I’m not sure why the language switcher widget was removed from the top bar widget area.

Regards

#302279 Copied In reply to: Language switch has removed after the new theme update

Olga Barlow

Participant

September 14, 2021 at 18:10

Hello,

You are welcome. And looks that it’s not the only XStore problem but WooCommerce bug. We have already created support request about this to plugin author https://wordpress.org/support/topic/uploading-of-the-logo-in-the-personalize-my-store-section-reset-theme-options/

Regards

#302278 Copied In reply to: brand slider issue

Olga Barlow

Participant

September 14, 2021 at 18:09

Hello,

I checked your site and don’t see that price and title is hidden for the mobile https://prnt.sc/1s6r85y Colors are not very good because it’s low contrast with your images but the information is there. So, have you sorted out? Or provide screenshot of the problem for better understanding.

Regards

#302277 Copied In reply to: information mask product content effect doesn’t work on mobile and tablet

Olga Barlow

Participant

September 14, 2021 at 17:52

Hello,

Where do you get error about wp-cron issue? I checked the site health and see that autoupdate issue https://prnt.sc/1s6ofib and I suppose that it’s caused by your rules in wp-config file, not XStore core plugin.

1) You can enable/disable scroll in Theme Options > WooCommerce > Shop > Shop page filters > Sidebar Widgets With Scrollable Content. To add color and size filters create appropriate attributes for your products and then go to Appearance > Widgets > add the Filter product by attribute widget to shop sidebar.

2) Product categories widget has the option to disable only empty categories, there is no option to choose what other category to hide there.

3) I don’t see the problem with the first tab content https://gyazo.com/e9fbaab87c674fd736a87613e6f87b96 it’s opened and visible.

4) You can hide out of stock products from grid in WooCommerce > Settings > Products > Inventory > Hide out of stock products from catalog.

5) Provide us with FTP access to your site to check this issue in more detail.

Regards

#302276 Copied In reply to: theme Demo import

Olga Barlow

Participant

September 14, 2021 at 17:28

Hello,

Checked your site and don’t see problem with fonts https://prnt.sc/1s6mchv
Could you, please, provide screenshot for better understanding?

Regards

#302275 Copied In reply to: Google Fonts not loading

Olga Barlow

Participant

September 14, 2021 at 17:21

Hello,

Go to Appearance > Widgets > remove Static block widget with the Instagram element from the Prefooter widget area.

Regards

#302274 Copied In reply to: How do I remove this

Olga Barlow

Participant

September 14, 2021 at 17:16

Hello,

Then edit the shop page and make sure that sidebar is not disabled in the page settings https://prnt.sc/1s6m6on

Regards

#302271 Copied In reply to: Categories Vanished

Olga Barlow

Participant

September 14, 2021 at 17:15

Hello,

1) Choose the sort order by Date and Asc/Desc depending on new or old products to show first.
2) Follow the multivendor plugin docs https://wc-marketplace.com/faq/how-to-remove-more-offers-tab-in-the-single-product-page/
3) Watch video tutorial https://youtu.be/7QluEYxznKs but use Elementor to edit static blocks https://www.8theme.com/documentation/xstore/support/static-blocks/

Regards

#302270 Copied In reply to: Website issues

Olga Barlow

Participant

September 14, 2021 at 17:10

Thank you for your parience.

Regards

#302269 Copied In reply to: Product pagination problem

Olga Barlow

Participant

September 14, 2021 at 17:08

Hello,

Translate the mentioned strings in the XStore theme and XStoe core plugin translation files https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

Regards

#302268 Copied In reply to: I can’t translate a few fields

Olga Barlow

Participant

September 14, 2021 at 17:06

Hello,

Keep this option disabled if you use Elementor https://prnt.sc/1s6l3ta
Check now.

Regards

#302265 Copied In reply to: page server error 403 forbidden

Olga Barlow

Participant

September 14, 2021 at 17:03

Hello,

We are very sorry about that but I installed demo content on the clear WP installation that you had and did not face any problems with that.

Regards

#302264 Copied In reply to: Refund Request

Olga Barlow

Participant

September 14, 2021 at 17:02

Hello,

Yes. You can install plugin, change this and then deactivate and remove plugin. Plugin deactivation won’t affect your transltion.

Regards

#302263 Copied In reply to: Change the name of All Brands or remove All Brands from Sidebar Widget

Olga Barlow

Participant

September 14, 2021 at 16:43

Hello,

Edit the subcategories where you want to show products only and choose Display type: products https://prnt.sc/1s6i19m

Regards

#302261 Copied In reply to: i don’t want to si category in my subcategory only products

Olga Barlow

Participant

September 14, 2021 at 16:40

Hello,

1) Go to Theme Options > WooCommerce > Single product builder > Size guide > remove the default image.
2) Check now, please. I added custom code to Theme Options custom CSS.

Regards

#302259 Copied In reply to: Size guide issues

Olga Barlow

Participant

September 14, 2021 at 16:18

Hello,

Skip the home page creation and logo uploading steps https://prnt.sc/1s6fl5p Because using of these options resets all theme options you set before.

Regards

#302255 Copied In reply to: brand slider issue

Olga Barlow

Participant

September 14, 2021 at 16:07

Hello,

1) Can’t log in to your Dashboard https://prnt.sc/1s6eswv
2) Provide us with FTP, host, username and pass, not the cPanel access, please.

Regards

#302253 Copied In reply to: problem with product modules in a page

Olga Barlow

Participant

September 14, 2021 at 15:55

Hello,

It’s copyrighted. You can get this image here https://www.shutterstock.com/image-photo/cheerful-delivery-man-writing-on-paper-615024494

Regards

#302249 Copied In reply to: shipping
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Viewing 5,340 results - 5,311 through 5,340 (of 30,391 total)

Viewing 30 posts - 5,311 through 5,340 (of 30,391 total)

← 1 2 3 … 177 178 179 … 1,012 1,013 1,014 →

Forum Replies Created

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