You need to contact your hosting provider because the error tells that Failed opening required /wp-content/plugins/et-core-plugin/app/controllers/shortcodes/portfolio.php.
As a rule, this happens if the file does not exist but it’s not your case https://prnt.sc/4hLIINh_csW_ so, then something is wrong with the file permissions. Hosting support needs to take a look at this carefully.
If you want to show only min price for the variable products go to Theme Options > WooCommerce > Shop > Product style > Show Only Min Price On Variable Products.
If you want to show prices for the logged-in users only then go to Theme Options > WooCommerce > Shop > Catalog Mode > Just Catalog > On, Permission Restrictions Just For > Unregistered, Hide Price > On and there is no need to use the third-party plugin for this.
Regards
Olga Barlow
Participant
June 2, 2022 at 15:42
Hello,
Did you change access to FTP? Now we can’t connect to your FTP.
Regards
Olga Barlow
Participant
June 1, 2022 at 17:10
Hello,
Thank you. I passed access to our developers.
Regards
Olga Barlow
Participant
June 1, 2022 at 17:07
Hello,
I tried to change the bg color for the header and its height and don’t see issues with the changes we made. Could you, please, provide us with a video of the problem for a better understanding?
So, if you want to change products that display there you can implement this by additional customization only. You can submit customization request here.
Regards
Olga Barlow
Participant
June 1, 2022 at 16:34
Hello,
I used your widget and it works https://recordit.co/GdbyjX6QCR
So, could you, please, provide us with a video of the issue for a better understanding?
Also, you need to add our user as the developer to your FB dev account https://prnt.sc/_t6hKXUzVICz because we need to check the settings that you used there and that you gave all the necessary permissions. Because we checked our test sites and did not face the mentioned error with the personal accounts, so, it means that you made something wrong while generating the token or while setting the app settings.
Regards
Olga Barlow
Participant
May 31, 2022 at 18:57
Hello,
You are welcome.
Regards
Olga Barlow
Participant
May 31, 2022 at 18:56
Hello,
I’ll inform you about the results once get the answer from our developers.
Regards
Olga Barlow
Participant
May 31, 2022 at 18:56
Hello,
Yes, we are working on improvements for these builders.
Regards
Olga Barlow
Participant
May 31, 2022 at 18:55
Hello,
Oh, I see. If you renewed the support and want to get refund for this then submit refund request for the support service. We’ll give you refund for that.
Regards
Olga Barlow
Participant
May 31, 2022 at 18:53
Hello,
Thank you.
Regards
Olga Barlow
Participant
May 31, 2022 at 18:51
Hello,
1) I checked your header and it’s white, I don’t see any black bg for the mobile version https://gyazo.com/92bf086143e760e95be91c055630c127
Provide a screenshot or video of the issue for a better understanding, please.
2) Error appears because of yith-woocommerce-order-tracking-premium plugin and show be fixed in plugin files. So, please, contact plugin author about the mentioned error. If the plugin is disabled I don’t see any issue with the builder.
Regards
Olga Barlow
Participant
May 31, 2022 at 18:44
Hello,
There is no such option in our theme. You can implement that by additional customization only. You can submit a customization request here.
Regards
Olga Barlow
Participant
May 31, 2022 at 18:41
Hello,
Check the private content area with the screenshots of using the licenses.
Regards
Please contact administrator for this information.
Sidebar was disabled in Theme Options > WooCommerce > Shop > Product page layout https://prnt.sc/0FVF_AUw-pYr
I have enabled that. Chek now.
Regards
Olga Barlow
Participant
May 31, 2022 at 18:24
Hello,
XStore theme does not have such an option because it’s related to the WooCommerce plugin more than to the theme, so we don’t change the default WooCommerce functionally for the price displaying.
Regards
Olga Barlow
Participant
May 31, 2022 at 18:22
Hello,
Could you, please, provide us with WP Dashboard and FTP access to your site to check the issue and fix that?
Regards
Olga Barlow
Participant
May 31, 2022 at 18:20
Hello,
WooCommerce plugin or our theme does not have such an option.
It’s possible by additional customization only. You can submit additional customization request here.
Regards
Olga Barlow
Participant
May 31, 2022 at 18:17
Hello,
Oh, you use a single product builder, got it. I added the below code to the child theme style.css
.wc-tabs .et-woocommerce-tab a {
justify-content: space-between;
flex-direction: row-reverse;
}
WP Dashboard access that you provided in the very first message does not work and we can’t log in and check your translations. So, provide us with the correct access to help you.
Our developers implemented the option to show the categories in a separate row from the products https://prnt.sc/PudMFwWAd8IT
Could you, please, repeat the question that we missed? Because you ask different questions on the same topic and it causes misunderstanding. Please, create separate topics for the different issues.
