Hello,
Got it. Provide us with FTP access to your site, please. We’ll check the issue in more detail.
Regards
Hello,
Got it. Provide us with FTP access to your site, please. We’ll check the issue in more detail.
Regards
Hello,
So, do you want to get popup with the video or you want to replace popup with that simple link?
Regards
Hello,
Fatal error caused by PowerPack Lite for Elementor plugin https://prnt.sc/21dusk9
Once plugin is disabled then page works ok.
I passed issue to our developers. They will take a look to if it’s possible to fix this compatibility issue.
Regards
Hello,
Because the AMP version uses a minimum of the scripts and there is no check of the variation availability from the start as the desktop version does.
Provide us with WP Dashboard and FTP access to your site. We’ll check if we could improve this.
Regards
Hello,
I was able to improve your page score:
Before E – https://gtmetrix.com/reports/www.dorisqueen.com/IQKBi5uV/
After B – https://gtmetrix.com/reports/www.dorisqueen.com/yTPs3CGC/
Don’t have more options in our theme to make it better. So, try to play with the Revolution slide settings to speed it up https://wpmudev.com/blog/optimize-slider-revolution-wordpress/ and with server settings.
Regards
Hello,
Sorry, I don’t understand your question. Could you, please, explain in more detail? And provide us with WP Dashboard access to check the My account page.
Regards
Hello,
Provide us with link to your site to check the issue in more detail, please.
Regards
Hello,
Keep Mobile cache option enabled https://prnt.sc/21abd9q to separate cache for the desktop and mobile.
Clear cache and check the mobile header after that.
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Hello,
Because you did not set YITH Wishlist icon settings according to our docs https://www.8theme.com/documentation/xstore/plugins/wishlist/
Regards
Hello,
If you create mega menu using Static Blocks then content of the block may look not very suitable for the mobile. I would recommend you to create separate menu for the mobile device with simple subitems without mega menu.
Regards
Hello,
Try to disable all the third-party plugins that you use and check if you still have the mentioned issue with the product element.
If disabling of the plugins does not help then provide us with FTP access to your site. We’ll take a closer look at your issue.
Take into account that we probably will need to switch to the default theme to check errors, so if your site is the production site then maybe create a staging copy to allow us to study issue.
Regards
Hello,
Go to Theme Options > Styling > edit the Light buttons settings according to your needs.
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Hello,
You are welcome.
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Hello,
You can submit customization request here to get a quote. Our support does not include customization service, unfortunately.
Regards
Hello,
I checked that it does not work even with the Storefront (default WooCommerce theme), you may enable and check by yourself.
So, contact WooCommerce support about this issue https://wordpress.org/support/plugin/woocommerce/ We can do nothing with this from theme side.
Regards
Hello,
Yep, they have a lot of options and it causes misunderstanding which one is correct.
Regards
Hello,
We don’t have such widget in our theme. If you want to show just a few links to tags then you can use HTML tag widget and add custom code, for example
<div class="tagcloud">
<a href="https://gemssoul.hu/product-tag/achat/" class="tag-cloud-link tag-link-104 tag-link-position-1" style="font-size: 12.210526315789pt;" aria-label="achát (4 termék)">achát</a>
<a href="https://gemssoul.hu/product-tag/akvamarin/" class="tag-cloud-link tag-link-60 tag-link-position-2" style="font-size: 11.157894736842pt;" aria-label="akvamarin (3 termék)">akvamarin</a>
<a href="https://gemssoul.hu/product-tag/amazonit/" class="tag-cloud-link tag-link-107 tag-link-position-3" style="font-size: 8pt;" aria-label="amazonit (1 termék)">amazonit</a>
</div>
Regards
Hello,
Go to Theme Options > WooCommerce > Shop > Product style > set product title limit to 2 lines.
Regards
Hello,
Glad to hear that.
Regards
Hello,
Go to Pages > edit cart page and also edit checkout page and scroll down to 8theme page options > Sidebar position > choose Without.
Use below code to change that bg
.template-container .woocommerce-message {
background-color: #000;
}
Regards
Hello,
1) I checked and see that you need to add alt texts for your images (it’s not related to theme) and change the colors of the elements https://prnt.sc/219iom5
2) Change the title of the custom font that you use https://prnt.sc/219je9b because it causes the issue https://prnt.sc/219jxce
3) These errors https://prnt.sc/219kij6 are related to Revolution slider https://prnt.sc/219krkq and we can do nothing with that. You can report about issue in the Revolution slider comments area and ask to fix it in the next plugin update.
Regards
Hello,
XStore is compatible with the Elementor Pro but it does not include Elementor Pro features if you don’t use that plugin and if you just installed only Elementor.
Regards
Hello,
Because we use bg for the slide itself https://prnt.sc/219hh6y and then if it switches from one to another slide then fade effect of the slider applied for the bg image https://prnt.sc/219hmg9
If you use just an image layer then apply the appearance effect for the image https://prnt.sc/219hqxt but slide switching won’t be so smoothy like with the image on the slide background.
Regards
Hello,
1) Don’t see problem with the add to cart button https://prnt.sc/219ejpp
Where is it missing?
2) Go to Theme Options > WooCommerce > Shop > Product styles > disable Stretch product image option.
Regards
Regards
Hello,
Unfortunately, it’s not possible to reorder these icons using CSS.
Regards
Hello,
You ask the same question twice https://www.8theme.com/topic/need-to-add-a-default-city-and-state-in-the-checkout-page/
Regards
Hello,
I don’t see double message https://prnt.sc/219bwco
Could you, please, describe your actions step by step or better provide video on how you get the error?
Also, do you have double messages if you enable Storefront default theme?
Regards
Hello,
We are able to help you only with the header created XStore header builder. If you created header using Elemetor Pro you need to contact Elementor Pro plugin support to get help with their settings. We can do nothing with that.
Regards
Hello,
Do you use cache plugin? Which one? Provide us with WP Dashboard access, please, to check the cache plugin settings you use.
Regards
Hello,
Checkout is the default WooCommerce option, our theme does not have any special options for this. Additional PHP customization is outside the scope of our support, unfortunately https://themeforest.net/page/item_support_policy
So, try WooCommerce Snippet https://woocommerce.com/document/change-the-default-state-and-country-on-the-checkout/ and contact WooCommerce support if that does not help https://wordpress.org/support/plugin/woocommerce/
Regards