Page 11 – 8theme.com

Forum Replies Created

Viewing 30 posts - 301 through 330 (of 30,391 total)

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Olga Barlow

Participant

June 10, 2022 at 12:15

Hello,

You need to set the bg image size to cover in the Breadcrumbs settings (Theme Options > Breadcrumbs). Or provide us with WP Dashboard access and we’ll check the issue.

Regards

#325611 Copied In reply to: Background image for breadcrumbs do not cover

Olga Barlow

Participant

June 10, 2022 at 11:59

Hello,

You are welcome.

Regards

#325609 Copied In reply to: There are two icons for wishlist button

Olga Barlow

Participant

June 10, 2022 at 11:58

Hello,

If site speed results changes without changing theme or elements then contact hosting provider support. It means that something is going wrong from their side and that sometimes speed is ok and sometimes bad.

Regards

#325608 Copied In reply to: W3 CACHE INSTALLED AND THE SITE IS SO SLOW

Olga Barlow

Participant

June 10, 2022 at 11:56

Hello,

1) I created Static block and copied static block shortcode https://prnt.sc/4zme8kBkyIMV

2) Added that shortcode to the Popup content https://prnt.sc/cVuLf7UCrM_X

If you don’t get emails then contact Elementor Pro support with this issue. We just display that form but we are not responsible for how that form works because it’s Elementor Pro form, it’s not the XStore theme form.

Regards

#325607 Copied In reply to: Can you help me to make a “send to a friend” button?
Olga Barlow

Participant

June 10, 2022 at 11:52
Hello,

Use the below code if you want to highlight both simple price and discount price

.content-product .price > .amount, .content-product .price ins span { color: #fcaf16; }

Regards
#325606 Copied In reply to: I want to change the size of variation swatches
Olga Barlow

Participant

June 10, 2022 at 11:47

Hello,

We found that issue was caused by Variation Swatches for the WooCommerce plugin. If the plugin is enabled then the opacity option is hidden https://prnt.sc/KtN8cbVarNB9
Contact the plugin author and ask them to improve the plugin code to avoid this affecting of the theme option and apply code for the plugin fields only.
Disable the plugin if you need managing of that option till they fix the problem.

Regards

#325605 Copied In reply to: Slider to make Header Transparent not there
Olga Barlow

Participant

June 10, 2022 at 11:28
Hello,

Add the below custom

.et-mini-content .menu li a:hover, div.mobile-menu-content .et_b_header-menu .menu li>.nav-sublist-dropdown:not(.nav-sublist), div.mobile-menu-content .et_b_header-menu .menu li>.nav-sublist>ul, div.mobile-menu-content .et_b_header-menu .menu li>ul:not(.nav-sublist-dropdown):not(.nav-sublist) { opacity: 1 !important; }

Regards
#325599 Copied In reply to: Issue with submenu in mobile, not showing in caps
Olga Barlow

Participant

June 10, 2022 at 11:25

Hello,

We don’t have a points feature in our theme, unfortunately. You can submit a feature request here https://www.8theme.com/taskboard/
If it takes votes also from other customers then our developers will be able to implement that in our theme.

At this moment we include only the Dynamic Pricing & Discounts plugin https://support.rightpress.net/hc/en-us/categories/200133263-WooCommerce-Dynamic-Pricing-Discounts

Regards

#325598 Copied In reply to: Points for customer purchase on account page

Olga Barlow

Participant

June 10, 2022 at 11:21

Hello,

Don’t choose the icons there! Set the setting like on the screenshot https://prnt.sc/OwUOwiY_0gF6
https://www.8theme.com/documentation/xstore/plugins/wishlist/

Regards

#325596 Copied In reply to: There are two icons for wishlist button

Olga Barlow

Participant

June 10, 2022 at 11:19

Hello,

I checked your site and everything works ok https://recordit.co/Rdc61HkGmJ

Regards

#325595 Copied In reply to: choosing an option on mobile version of website

Olga Barlow

Participant

June 10, 2022 at 11:14

Hello,
Issue was caused by WP Fastest Cache. I disabled plugin to flush cache and enabled that again and mobile widgets are ok. Check now.

Regards

#325592 Copied In reply to: Trying to fix product images sizes, to fit all the same.

Olga Barlow

Participant

June 10, 2022 at 11:03

Hello,

You are welcome.

Regards

#325591 Copied In reply to: Category name under some thumbs is multiplied

Olga Barlow

Participant

June 10, 2022 at 11:02

Hello,

Provide us with WP Dashboard access to the site where you have the issue. We’ll check and help you.

Regards

#325590 Copied In reply to: All WP Bakery Page Content Displays 404 Not Found after Domain Change

Olga Barlow

Participant

June 10, 2022 at 10:47

Hello,

I described the process to explain how you can implement that to avoid future questions. Anyway, I have created a static block and added a static block shortcode to the Popup content. Check now.

Regards

#325589 Copied In reply to: Can you help me to make a “send to a friend” button?

Olga Barlow

Participant

June 10, 2022 at 10:32

Hello,

Yes, sure. We need 1-2 days for this.

Regards

#325584 Copied In reply to: Oversize wp_options autoload row – et_studio_data how to fix?

Olga Barlow

Participant

June 10, 2022 at 09:31

Hello,

We have added custom CSS to your child theme style.css.

Regards

#325580 Copied In reply to: Sitcky sidebar stands below top header on scrolling

Olga Barlow

Participant

June 10, 2022 at 09:31

Hello,

Could you, please, create a Static block with the Elementor form in the content and then add Static block shortcode to the Popup content?

Regards

#325579 Copied In reply to: Can you help me to make a “send to a friend” button?
Olga Barlow

Participant

June 10, 2022 at 09:23
Hello,

You have product images with the dark bg. Color of the wishlist icon is also dark. That’s why you don’t see dark icon on the dark bg.

In your case you may choose one of 2 workarounds:
1) Add a white text-shadow for the icon https://prnt.sc/MQUdHGg14Yy3

.product-view-default .content-product .product-image-wrapper .yith-wcwl-add-to-wishlist.wishlist-fragment .yith-wcwl-add-button a:before { text-shadow: 2px 0px 0px rgb(255 255 255); }

2) Add the white bg color for the wishlist icon https://prnt.sc/cZaOGYuFikVI

.product-view-default .content-product:hover .wishlist-fragment .yith-wcwl-add-button { background-color: #fff; } .product-view-default .content-product .wishlist-fragment .yith-wcwl-add-button { padding: 10px; }

Choose one that suits your needs and add the custom to Theme Options > Custom CSS.

Regards
#325576 Copied In reply to: Wishlist button is not visible on products in shop page
Olga Barlow

Participant

June 10, 2022 at 08:58

Hello,

Our user has limited permissions and we don’t have access to the menu theme options https://prnt.sc/z0LLZ5ppbEhj
So, please, give admin permissions for our user.

Regards

#325573 Copied In reply to: i have problem with the theme, first i dont now how to do the mega menu,and

Olga Barlow

Participant

June 10, 2022 at 08:54

Hello,

Ok, glad to hear that you sorted out.

Regards

#325571 Copied In reply to: W3 CACHE INSTALLED AND THE SITE IS SO SLOW

Olga Barlow

Participant

June 10, 2022 at 08:49

Hello,

This is the conflict between the new version of WordPress and the WPML plugin.

We use default WooCommerce function wc_get_product_category_list() http://hookr.io/functions/wc_get_product_category_list/ .
This function is based on the get_the_term_list() https://developer.wordpress.org/reference/functions/get_the_term_list/ that based on get_the_terms() https://developer.wordpress.org/reference/functions/get_the_terms/ .
And problem is that get_the_terms() returns incorrect data after latest WP update.
We added a temporary fix in the child theme and use another function that gets data directly from the DB without using the default functions that I mentioned above. But it may slow down the page speed. So, I would recommend you to contact WP and WPML support to ask them to check the mentioned default functions and fix them.

Regards

#325570 Copied In reply to: Category name under some thumbs is multiplied

Olga Barlow

Participant

June 10, 2022 at 08:33

Hello,

Check now, please.

Regards

#325569 Copied In reply to: Sitcky sidebar stands below top header on scrolling

Olga Barlow

Participant

June 10, 2022 at 07:49

Hello,

You are welcome. And don’t forget to disable and enable the WooCommerce plugin. That’s strange but I found a topic on the WordPress forum with a lot of users who reported that disabling and reenabling the WooCommerce helped with the mentioned fatal error.

Regards

#325565 Copied In reply to: Fatal Error – product-added-to-cart.php:26

Olga Barlow

Participant

June 10, 2022 at 07:45

Hello,

I don’t think that they are gone, probably they moved to the inactive widgets area because of theme switching.

So, go to Appearance > Widgets > and just add widgets to the right widget areas from the Inactive widgets area.

Regards

#325564 Copied In reply to: Stylesheet Is Missing After Theme Update

Olga Barlow

Participant

June 9, 2022 at 18:02

Hello,

Not sure, probably you have some issues with the folder permission or something. Just upload theme with all the included theme files and folders inside.

Regards

#325535 Copied In reply to: Stylesheet Is Missing After Theme Update

Olga Barlow

Participant

June 9, 2022 at 18:00

Hello,

Read this post https://www.inmotionhosting.com/support/edu/wordpress/plugins/fix-save-session-path-ecommerce-plugin/

Regards

#325534 Copied In reply to: Fatal Error – product-added-to-cart.php:26

Olga Barlow

Participant

June 9, 2022 at 17:24

Hello,

Thank you. I checked your site for the mobile resolution and don’t see any issues with the mobile header, shop page grid or single product image https://prnt.sc/NU9cscvSOprW

What mobile device do you use and what browser?

Regards

#325530 Copied In reply to: Customization in desktop mode will look strange in mobile mode

Olga Barlow

Participant

June 9, 2022 at 14:58

Hello,

Thank you. I have passed the issue to our developers. I’ll inform you once they fix the problem.

Regards

#325522 Copied In reply to: Oversize wp_options autoload row – et_studio_data how to fix?

Olga Barlow

Participant

June 9, 2022 at 14:31

Hello,

Upload files from attached archive https://dropmeafile.com/#ea7ff1de0d to xstore/css/modules/woocommerce/pages/ with overwriting.

Regards

#325520 Copied In reply to: Problem with size of icons in header and mobile bottom bar

Olga Barlow

Participant

June 9, 2022 at 14:05

Hello,

Follow the plugin guide to set up its settings https://themeisle.com/blog/w3-total-cache-settings/

Our theme does not have any special requirements to the settings of this plugin.

Regards

#325515 Copied In reply to: W3 CACHE INSTALLED AND THE SITE IS SO SLOW
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Viewing 330 results - 301 through 330 (of 30,391 total)

Viewing 30 posts - 301 through 330 (of 30,391 total)

← 1 2 3 … 10 11 12 … 1,012 1,013 1,014 →

Forum Replies Created

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