Slider to make Header Transparent not there

This topic has 9 replies, 3 voices, and was last updated 1 years, 10 months ago ago by Konrad

  • Avatar: Konrad
    Konrad
    Participant
    June 9, 2022 at 01:33

    I’ve tried making the Header transparent however the slider for the transparency setting is not present for some reason. Is there a way to only make the header transparent only on the home page?

    https://drive.google.com/file/d/1EmP3K0xgLW0GfU3yefwh84L2X5sZxqhc/view?usp=sharing
    https://drive.google.com/file/d/1D9NUgAkCWTwx6FjHMCXTQAK5rt84eN-L/view?usp=sharing

    8 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 9, 2022 at 07:32

    Hello,

    Header Builder > create a custom header and set it for the Home page, then enable the overlap and change background color.
    This https://prnt.sc/A-05RmoAqCK5 should be like this https://prnt.sc/wCQmPZXWJOzN Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear cache of browser, and check bg settings then. Maybe one of the additional plugins is a reason for the problem.

    Regards

    Avatar: Konrad
    Konrad
    Participant
    June 9, 2022 at 16:05

    Hello , we have cleared all the 3rd party plugins and the slider is still not appearing.

    Could you please take a look at the code / wordpress site

    Many Thanks

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 9, 2022 at 16:14

    Hello,

    Provide temporary wp-admin access, please.

    Regards

    Avatar: Konrad
    Konrad
    Participant
    June 9, 2022 at 16:17

    Ok , no problem

    Thank You,
    Regards

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 10, 2022 at 07:10

    Hello,

    Thanks for the reply.
    Please provide FTP access also. If you do not know how to create FTP contact with your hosting provider, they will help you.

    Regards

    Avatar: Konrad
    Konrad
    Participant
    June 10, 2022 at 11:15

    I’ve created an account:

    did you want my provider login or just ftp?

    Regards

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 10, 2022 at 11:47

    Hello,

    We found that issue was caused by Variation Swatches for the WooCommerce plugin. If the plugin is enabled then the opacity option is hidden https://prnt.sc/KtN8cbVarNB9
    Contact the plugin author and ask them to improve the plugin code to avoid this affecting of the theme option and apply code for the plugin fields only.
    Disable the plugin if you need managing of that option till they fix the problem.

    Regards

    Avatar: Konrad
    Konrad
    Participant
    June 10, 2022 at 16:27

    Thank you it’s working now

  • Viewing 9 results - 1 through 9 (of 9 total)

The issue related to '‘Slider to make Header Transparent not there’' has been successfully resolved, and the topic is now closed for further responses

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