Choosing an option on mobile version of website

This topic has 9 replies, 2 voices, and was last updated 1 year, 8 months ago ago by Olga Barlow

  • Avatar: cherrydhiman
    cherrydhiman
    Participant
    June 7, 2022 at 09:36

    Mam, first, the option of choosing the variant or color is not working under the product and if it works than color or variant doesn’t selected. Please help me. Secondly , the speed of the website is not improving on mobile as i have tried everything. Please guide me also.

    Please, contact administrator
    for this information.
    8 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 7, 2022 at 17:30

    Hello,

    Provide us with a link to a page with this issue and also a video of the issue for a better understanding. Because I’m not sure what exactly does not work for you.

    Regards

    Avatar: cherrydhiman
    cherrydhiman
    Participant
    June 8, 2022 at 06:42

    mam, i was doing chat with a performance plugin premium support and they mention” If you really want to achieve the best speeds, we recommend changing your theme/builder and some of the plugins you’re using. For example, Revolution Slider is horrible for performance and you can’t optimize it. Your theme is also using AJAX which can’t be cached. So you can see this really long delay here. This is due to bad coding from the theme.”

    Please contact administrator
    for this information.
    Avatar: cherrydhiman
    cherrydhiman
    Participant
    June 8, 2022 at 06:45

    mam, the button on mobile version of website where choose the variant falls under product doesn’t work properly as i have to click many times to select the variant.

    Avatar: cherrydhiman
    cherrydhiman
    Participant
    June 8, 2022 at 07:20

    mam, suppose i chose the product in silver variant but the photo doesn’t change and the photo shows in the gold variant so that can confuse customer as the photo doesn’t change .

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 9, 2022 at 12:18

    Hello,

    Please, numerate your questions to avoid misunderstanding.

    1) I checked the pagespeed report and it displays good results https://gyazo.com/b1c60e65a501d94c8d8441879636a4ad
    You can disable Ajax add to cart in Theme Settings > WooCommerce > Single product if you are talking about this. Other Ajax requests (for the lazy loading for example) do not slow down the site speed but speed that up instead. You can disable Revolution slider plugin if you don’t use that or replace that with any other slider plugin if you think that it slows down your site a lot.

    2) Could you, please, provide us with a link to the variable product that you tested and faced issues with that?
    Could you, please, clear the CDN cache before that?

    Regards

    Avatar: cherrydhiman
    cherrydhiman
    Participant
    June 9, 2022 at 17:25

    mam, suddenly today slider revolution has stopped working and website gets slow down. Please help me as it is getting more frustrating.

    Please contact administrator
    for this information.
    Avatar: cherrydhiman
    cherrydhiman
    Participant
    June 10, 2022 at 06:03

    Mam, the problem you have solved in the past where product slider was not working again arise.Please help me as some products are having slider while some are not

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 10, 2022 at 11:19

    Hello,

    I checked your site and everything works ok https://recordit.co/Rdc61HkGmJ

    Regards

  • Viewing 9 results - 1 through 9 (of 9 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.