Hello,

All changes were made in custom.css file. We have renamed the old one, because you have copied whole style.css file) and created new file. You need to place only changed or new styles in custom.css, you don’t need to copy all styles from style.css.

Regards,
Olga Barlow

Hello,

According to theme design, styles for some elements are rewritten in style.css and you need to change them manually.
Please, add the following code in custom.css:

@media (min-width: 980px){
.sidebar-position-without .row-count-4 .product-category, .products-grid .product-category {
width: 25% !important;
}}

.categories-mask h4 {
font-size: 22px;
color: #d7223e !important;
}

Watch our video tutorial how to create and enable custom.css

Regards,
Olga Barlow

Hello,

We have added missing hook. Check now, please.

Regards,
Olga Barlow

Hello,

We have checked on few devices, didn’t face described issue

Did you try to check on other device? With other internet provider?

Regards,
Olga Barlow

Hello,

We would like to help you, but we can’t find out what could cause your problem. See how it looks for us

Regards,
Olga Barlow

Hello,

Please, provide also correct FTP access. There is no such issue with parent theme, you need to check child theme custom styles.

Regards,
Olga Barlow

Hello,

Go to XMarket settings > Single Product Page > Ajax ‘Add To Cart’ > off. This option should be disabled if you want to use this plugin.

Regards,
Olga Barlow

Hello,

It’s very strange. Maybe it’s your browser cache? Clean it. What version of Safari do you use?
Check our demo https://www.8theme.com/demo/royal/?page_id=16198&et_styles=0-1-1-7-0-1
Does parallax effect look ok on our demo for you? We would like to help you, but we need to see the issue.

Regards,
Olga Barlow

Hello,

Could you, please, ask plugin author what WooCommerce hooks were used and we’ll add them in our theme?
After that provide FTP access, so we’ll be able to fix this issue.

Our theme (and any other custom theme) isn’t compatible with all third-party extensions by default even if it’s WooCommerce compatible. You often (not always) need to customize theme or extension to make it work properly together. It’s impossible for theme author to make the theme compatible with all existing extensions. Only default theme is compatible with all third-party extensions. Thank you for your understanding.

Regards,
Olga Barlow

Hello,

We have checked and don’t see problems with scrolling on mobile any more.

Regards,
Olga Barlow

Hello,

Could you, please, provide admin panel access in Private Content?

Regards,
Olga Barlow

Hello,

Problem was caused by additional plugin Ultimate Visual Composer Addons. We have sent you last version of plugin. Please, update it and check if it fix your issue.

Regards,
Olga Barlow

Hello, @bertplantagie,

We have fixed this bug on your site and also it will be included in next theme update. Check, please.

Regards,
Olga Barlow

Hello,

Could you renew admin panel access, so we’ll be able to check if our fix works for you. Because we can’t reproduce this problem on our installs.

Regards,
Olga Barlow

Dear customers,

Take our apologies for this inconvenience. Such variants as Marriage, Street Photo were not included in theme import, due to using essential grid visual composer element, which should be imported separately.
I’ll explain you how to create such pages and you’ll be able to create them in no time. Or if you don’t want to do this just provide your admin panel access and we’ll create it for you.
How to create Marriage (or Street Photo) variants:
1. Go to Theme Options > Header > select 14 (or 13) type of header
2. Import Essential Grid as described in our documentation https://www.8theme.com/demo/docs/royal/index.html#!/essential_grid
3. Go to Pages > Add new. Use visual Composer and add Essential Grid element. Select Royal Marriage (or Grid 1). All Page Layout settings (Sidebar, footer, heading) should be disabled. Save page and set it as Front page in Settings > Reading.

Regards,
Olga Barlow