Displaying Chained Products - by zhongmincan

This topic has 13 replies, 3 voices, and was last updated 9 years, 5 months ago ago by Eva Kemp

  • Avatar: zhongmincan
    zhongmincan
    Participant
    November 15, 2014 at 08:36

    Hi,

    Just got problems with displaying Products on a single product page, I’m currently using the Woocommerce Chained Products Extension http://docs.woothemes.com/document/chained-products/

    This plugin allows me to display chained products under product description tab using the short code [chained_products] but I couldn’t get it to work correctly, all products are displayed terribly on the page.

    I’ve tried to use short code with prefix[etheme_chained_products]but it doesn’t seems to be working

    Any help on this would be much appreciated.

    Zhong.

    12 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    November 15, 2014 at 10:09

    Hello,

    Sorry, but we don’t provide guarantee for full compatibility of all Woocommerce plugins with our theme as we can’t test them all.
    Have you checked if it works with default WordPress theme?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: zhongmincan
    zhongmincan
    Participant
    November 15, 2014 at 10:43

    It’s working fine with the default WordPress theme

    I love XMarket theme can’t wait to see it’s powerful, I’ve attached two plugins hope you guys can test and improve it

    Many thanks
    Zhog.

    Please, contact administrator
    for this information.
    Avatar: zhongmincan
    zhongmincan
    Participant
    November 16, 2014 at 09:13

    Also, when I use Woocommerce Product Slider Plugin to add a slider under the product tab everything’s working fine but the navigation button becomes blank and when I press it then does nothing and tab closed

    The plugin is attached please take a look

    Zhong.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    November 17, 2014 at 09:25

    Hello,

    Very often additional customization of a theme or a plugin is required to make them work properly. Such customization isn’t included in our basic support. You can provide us with the credentials to FTP and wp-admin panel and if the customization isn’t very serious, we’ll fix it. Otherwise it’ll be a paid service and you need to coordinate the runtime with our specialists’ schedule.
    Also provide us with a link where problems occur and screenshots for clear understanding.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: zhongmincan
    zhongmincan
    Participant
    November 17, 2014 at 10:03

    Please see the private content for the credentials

    Just have two problems
    1. The Chained Products under the tab are not clickable
    2. The Chained Products showing in one Column not in grid

    Product demo see private

    Let me know if the customization are very serious, and how much to pay for the service

    Thank you
    Zhong.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    November 19, 2014 at 12:14

    Hello,

    We’ve fixed the issue with grid display.
    Please check it.

    Regards,
    Eva Kemp.

    Avatar: zhongmincan
    zhongmincan
    Participant
    November 19, 2014 at 12:55

    Cool! Thank you so much for this

    Could you tell me how to make a copy of the changed file incase it get lost when updating theme or plugin.

    Thanks
    Zhong.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 19, 2014 at 14:25

    Hello,

    All changes were made in custom.css file. We have renamed the old one, because you have copied whole style.css file) and created new file. You need to place only changed or new styles in custom.css, you don’t need to copy all styles from style.css.

    Regards,
    Olga Barlow

    Avatar: zhongmincan
    zhongmincan
    Participant
    November 19, 2014 at 15:41

    Great!!

    Thank you very much! just have one weird thing please take look I’m using Woocommerce Product Slider Plugin to create product slider it works great in product short description, but when I add it to product main description the navigation arrow becomes blank and is not clickable ( when I press it closes the Tab )

    See my private

    Thank you for helps!
    Zhong.

    Please, contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 20, 2014 at 09:54

    Hello,

    This is compatibility issue. We are sorry, but slider won’t work in tabs area. Tabs were created with using anchors that’s why they conflict with slider navigation.
    Use this slider beyond the tabs area.

    Regards,
    Olga Barlow

    Avatar: zhongmincan
    zhongmincan
    Participant
    November 20, 2014 at 09:57

    It’s ok,

    Thank you for the reply

    Avatar: Eva
    Eva Kemp
    Support staff
    November 21, 2014 at 11:14

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

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