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Viewing 30 posts - 91 through 120 (of 194 total)
  • Avatar: Olga777
    Olga777
    Participant

    Thank you, Olga!

    Avatar: Olga777
    Olga777
    Participant

    Hi Rose, Thank you! I can see it works. But, now it is TOO big, which numbers do I have to adjust to make it smaller? And what was wrong with the code we added vs the one you have added? Thank you, again!

    Avatar: Olga777
    Olga777
    Participant

    just in case you need to access wp-admin – here are the new credentials (private area)

    Please contact administrator
    for this information.
    Avatar: Olga777
    Olga777
    Participant

    Not sure what happened, yet I have reset the password – see in private area

    Please contact administrator
    for this information.
    Avatar: Olga777
    Olga777
    Participant

    Sorry, I meant access to wp-admin.

    Please contact administrator
    for this information.
    Avatar: Olga777
    Olga777
    Participant

    Hi Rose, please find the credentials to FTP in private area. Thank you!

    Please contact administrator
    for this information.
    Avatar: Olga777
    Olga777
    Participant

    Please find access to FTP in Private area. Thank you,

    Please contact administrator
    for this information.
    Avatar: Olga777
    Olga777
    Participant

    No cache plugin, No CDN. Please help, thank you

    Avatar: Olga777
    Olga777
    Participant

    Hi Olga,

    Please find in the private content the credentials to our test site. Please note, we need to know the resolution, so we can apply it ourselves to the production site.

    Test Product called “Test Variation Swatches Issue”, where only Variation “B” is In Stock. Variations “A” and “C” are out of stock. If you click on “A” or “C”, nothing happens.

    Thank you!

    Olga

    Please contact administrator
    for this information.
    Avatar: Olga777
    Olga777
    Participant
    Avatar: Olga777
    Olga777
    Participant

    Hi Olga,

    Thank you. I have tried this, but see no difference. http://test.olgalishansky.com/product/test-image-after-new-theme-400-500-4/

    Please help, thank you!
    Olga

    Avatar: Olga777
    Olga777
    Participant

    In addition, on SHOP page, when you click on the variation with stock = “0”, nothing happens…. and it might be quite frustrating for a user. The fix would be very helpful!

    Thank you again, Olga

    Avatar: Olga777
    Olga777
    Participant

    Sounds good. Thank you, Rose!

    Avatar: Olga777
    Olga777
    Participant

    Thank you, Rose.

    Upon adding the code, it shows some sort of warning – see attached screenshot http://test.olgalishansky.com/wp-content/uploads/2019/07/Screen-Shot-2019-07-04-at-9.19.43-AM.png. Is it normal?

    Thank you,
    Olga

    Avatar: Olga777
    Olga777
    Participant

    Thank you! It became available now.

    Avatar: Olga777
    Olga777
    Participant

    Hi Olga,

    Thank you for your response. The update is still not available through wp admin. Could you please take a look in it. We prefer to update via wp admin vs FTP.

    Thank you for your help in advance.

    Olga

    Avatar: Olga777
    Olga777
    Participant

    Thank you very much for the clarifications, Rose. We will update it as the new version will be available through downloads page.

    Olga

    Avatar: Olga777
    Olga777
    Participant

    And when I click on plugin V 6.0.3 details the message “Plugin Not Found” is displayed. This is the same issue as it was with XStore Core Plugin logged earlier. Please hep!

    Thank you.

    Avatar: Olga777
    Olga777
    Participant

    Thank you very much, Rose, for confirming the fix! Looks good from our end as well.

    Avatar: Olga777
    Olga777
    Participant

    Hi Rose,

    Thank you for the reply.
    I’m providing the credentials for both in the private content.

    Please note, this is a test site, we need to know the resolution (not just to have the fix done), as we have to implement it on production site (prior to doing the update on the live site).

    Thank you.

    Olga

    Please contact administrator
    for this information.
    Avatar: Olga777
    Olga777
    Participant

    Hi Rose,

    I have exactly same problem too.

    How can we fix it?

    Thank you,
    Olga

    Avatar: Olga777
    Olga777
    Participant

    I have the same problem when updated the Xstore Core plugin on test environment. Please help!

    Avatar: Olga777
    Olga777
    Participant

    Hello,

    Just a follow up on this. You mentioned that this will be implemented soon. Was it already done in the latest version of the theme? Please confirm. Thank you!

    “Regarding the Swatches: I was able to get them to work (thank you for the training video!), yet the problem is that it is (Size Swatch Label) DISPLAYED even if stock for the attribute = 0. Is there any way to display with cross out X Or NOT display at all the attributes (like Size) if the stock for the attribute is “0” (out of stock).
    If the swatches disabled, the Out of Stock attribute is NOT displayed in the dropdown, which is Correct. Can the same be done for Swatches? Not display the Attribute Label for Out of Stock Attribute, following the same logic, as it is currently done for dropdown attribute view?”

    Thank you!

    Avatar: Olga777
    Olga777
    Participant

    Thank you, Olga. Yet, I have NOT received an email from you with the updated file. Could you please resend it to me?

    Much appreciated,

    Olga

    Avatar: Olga777
    Olga777
    Participant

    Thank you, Rose. So it should be no problem to update to the latest woocommerce and wordpress versions?

    Please confirm.

    Thank you again for your help.

    Olga

    Avatar: Olga777
    Olga777
    Participant

    Hi Rose,

    Thank you for your reply. We have just installed the latest woocommerce on the test environment and noticed the outdated theme file (xstore/woocommerce/content-widget-product.php version 3.5.2 is out of date. The core version is 3.5.5). No major issues have been identified, yet we have not tested it throughly.

    Looking forward to the new version of the theme.

    Thank you!

    Olga

    Avatar: Olga777
    Olga777
    Participant

    No worries. The update came in from Themeforest, as well as I found the theme update under the auto updates.

    Thank you.

    Avatar: Olga777
    Olga777
    Participant

    Thank you, Olga. I can only see the XStore Core Plugin update under the Dashboard/Updates. No theme update. Should we wait until THEME update or should we update the CORE plugin?

    Thank you!

    Olga

    Avatar: Olga777
    Olga777
    Participant

    Hi Rose,

    Thank you very much for your help! It worked!

    Olga

    Avatar: Olga777
    Olga777
    Participant

    Thank you, Rose for the suggestions. I will try this and let you know.

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Viewing 30 posts - 91 through 120 (of 194 total)