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Viewing 30 posts - 151 through 180 (of 194 total)
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  • Avatar: Olga777
    Olga777
    Participant

    Please let me know if you need any additional information.

    Thank you,

    Olga

    #172165 Copied Theme version: latest WooCommerce version: latest In reply to: Mobile CART Buttons to APPLY COUPON and UPDATE CART COULORS Problem
    Avatar: Olga777
    Olga777
    Participant

    okay, great! Thank you for the quick fix of this issue! Does the latest update of the theme (as of today) include any other updates? Or only the one we have applied manually? Do I have to update the theme or we already have all updates within existing version? Thank you, again!

    Olga

    #168129 Copied In reply to: Woocommerce 3.0 Compatibility with Blanco 3.5.3
    Avatar: Olga777
    Olga777
    Participant

    Thank you! After new scrip uploaded It looks better! Still checking in other browsers….. Noticed that the site loading a bit slower… Could the change in the script cause it?

    Thank you agaian,

    Olga

    #167995 Copied In reply to: Woocommerce 3.0 Compatibility with Blanco 3.5.3
    Avatar: Olga777
    Olga777
    Participant

    Hi Rose, Sorry I’m not sure how to edit the scripts…. I tried in Text editor, but it did not work properly. Could you please update this file and send me the updated copy? Sorry for the troubles. Thank you!

    #167993 Copied In reply to: Woocommerce 3.0 Compatibility with Blanco 3.5.3
    Avatar: Olga777
    Olga777
    Participant

    Thank you, Rose! Should I change the script first, then check, then try different dimensions settings (if needed)? Or should I try new dimensions first, and then, if needed, update the script?

    Please confirm, Thank you!

    #167990 Copied In reply to: Woocommerce 3.0 Compatibility with Blanco 3.5.3
    Avatar: Olga777
    Olga777
    Participant

    Thank you, Rose, for the quick reply! If possible, please make it a High Priority. Much appreciated!

    Olga

    #167980 Copied In reply to: Woocommerce 3.0 Compatibility with Blanco 3.5.3
    Avatar: Olga777
    Olga777
    Participant

    no changes were done to the files. Only custom footer (as per old install) and custom.css as per your previous recommendations.

    I can access FTP fine

    Please, contact administrator
    for this information.
    #167977 Copied In reply to: Woocommerce 3.0 Compatibility with Blanco 3.5.3
    Avatar: Olga777
    Olga777
    Participant

    and just to confirm: we have just paid for the extended support, to support your efforts!~ Thank you!

    Olga

    #167975 Copied In reply to: Woocommerce 3.0 Compatibility with Blanco 3.5.3
    Avatar: Olga777
    Olga777
    Participant

    Confirming FTP access as below.

    Please, contact administrator
    for this information.
    #167974 Copied In reply to: Woocommerce 3.0 Compatibility with Blanco 3.5.3
    Avatar: Olga777
    Olga777
    Participant

    I have updated password to admin as below

    Please, contact administrator
    for this information.
    #167972 Copied In reply to: Woocommerce 3.0 Compatibility with Blanco 3.5.3
    Avatar: Olga777
    Olga777
    Participant

    Hi Rose, thank you again! But we are NOT sure what are the “Correct” image size. We have followed the steps provided in this article (you referenced to), and regenerated thumbnails and deleted the old thumbnails… We need your help to sort this out!

    The access details are in the Private Content. Do Not Regenerate all images! If you are making any changes (other than custom.css), please let us know, before making them. Thank you!

    Olga

    Please, contact administrator
    for this information.
    #167968 Copied In reply to: Woocommerce 3.0 Compatibility with Blanco 3.5.3
    Avatar: Olga777
    Olga777
    Participant

    Hi Rose,

    Thank you again! I have updated to the newest Blanco and woocomerce and noticed that there is a problem with aligning product catalogue images in SAFARI browser (in Chrome they are displayed fine). In SAFARI some of the product images are not in-line (3 in a row), but displayed as a SINGLE image on a separate row (so it would be 2 images on one row, then 1 image of the next row…). Here is the link to the specific page where you can see it – https://www.funfashion.ca/product-category/new-arrivals/ – Can you please help? Much appreciated!

    Also, if there is any specific image sizes (dimensions for settings and regeneration of images) recommendations (catalogue, product, thumbnail images), please let us know. It is quite tricky to determine the consistent sizing for all images, as they have different original sizes.

    Thank you very much for your help!

    Olga

    #167963 Copied In reply to: Woocommerce 3.0 Compatibility with Blanco 3.5.3
    Avatar: Olga777
    Olga777
    Participant

    Thank you, Rose! Another question: Compatibility with the newest version of woocommerce 3.1 (just released a few days ago)? Should we expect the new version of the theme shortly?

    Thank you again.

    #166884 Copied In reply to: Woocommerce 3.0 Compatibility with Blanco 3.5.3
    Avatar: Olga777
    Olga777
    Participant

    Hi Rose, thank you once again for getting back to us. We applied the code in our custom.css, but it had NO EFFECT on the issue. The regular prices for Sales items are still not Crossed-out on the Catalogue pages. Please Help!

    Thank you,
    Olga

    #166578 Copied In reply to: Woocommerce 3.0 Compatibility with Blanco 3.5.3
    Avatar: Olga777
    Olga777
    Participant

    Hi Rose, thank you very much for getting back to us! We are looking into the tutorial you provided to change the image sizes.
    Another problem we experience (as of the update of the theme): in product catalogue for items on SALE, the original price is NOT crossed out (as it was in the previous version), both prices (original and sale price) shown one under another. Is it possible to cross out ORIGINAL price (otherwise it is confusing for the customers) for the products on Sale. Please Help!

    Thank you again,
    Olga

    #166464 Copied In reply to: Woocommerce 3.0 Compatibility with Blanco 3.5.3
    Avatar: Olga777
    Olga777
    Participant

    Hi Rose, thank you. I have updated the theme and woocommerce to the latest versions, yet now we experience problem with the images (product categories, thumbnails, single products, galleries) – they are cut too large, so it is not possible to see the whole image. Can yu please help? This is a critical issue.

    Thank you

    #166359 Copied In reply to: Woocommerce 3.0 Compatibility with Blanco 3.5.3
    Avatar: Olga777
    Olga777
    Participant

    Hi there, once again. The link to download the updated theme is not updated https://themeforest.net/item/blanco-responsive-wordpress-wooecommerce-theme/2755246 – the download is for the OLD theme (3.5.3). Please send us v 3.6 as soon as possible. Thank you.

    #166146 Copied In reply to: Woocommerce 3.0 Compatibility with Blanco 3.5.3
    Avatar: Olga777
    Olga777
    Participant

    Could you please send me the link to the UPDATED Blanco Theme (v3.6)? That one was still v.3.5.3

    Thank you

    #166098 Copied In reply to: Woocommerce 3.0 Compatibility with Blanco 3.5.3
    Avatar: Olga777
    Olga777
    Participant

    Thank you for the update. Problem: when I downloaded the new theme, it still shows v 3.5.3 (NOT 3.6) dated July 2016 .zip file. Is this a problem? Please confirm, thank you.

    #166097 Copied In reply to: Woocommerce 3.0 Compatibility with Blanco 3.5.3
    Avatar: Olga777
    Olga777
    Participant

    Any updates on this? Thank you.

    #165867 Copied In reply to: Woocommerce 3.0 Compatibility with Blanco 3.5.3
    Avatar: Olga777
    Olga777
    Participant

    When is expected timeframe for the upgrade of Blanco theme to ensure compatibility with the latest Woocommerce?

    Thank you

    #165151 Copied In reply to: Woocommerce 3.0 Compatibility with Blanco 3.5.3
    Avatar: Olga777
    Olga777
    Participant

    Is the update available now? Thank you

    #164067 Copied In reply to: Woocommerce 3.0 Compatibility with Blanco 3.5.3
    Avatar: Olga777
    Olga777
    Participant

    Thank you, Eva. This is perfect!

    #106800 Copied In reply to: Customize Colour / Size Buttons for Mobile Devices in Cart & Checkout Pages
    Avatar: Olga777
    Olga777
    Participant

    Hi Eva,

    Thank you very much for helping me out!

    One little problem with Coupon Text Value. I’m looking for exact same text default behaviour (as it does in Checkout page), meaning the text “Coupon Code” in the Coupon field is “Not an actual value”, but just “faded out” text – to guide users where coupon code need to be typed in. So, as soon as you put cursor there (Coupon field), you can type in the code – you would NOT need to DELETE the text “Coupon Code” first, then to type in the actual coupon value.

    Your help is much appreciated!

    #106772 Copied In reply to: Customize Colour / Size Buttons for Mobile Devices in Cart & Checkout Pages
    Avatar: Olga777
    Olga777
    Participant

    Thank you, Jack. That looks much better. One more question: how to enable active button HOVER colour as well, for these buttons? Much appreciated.

    And one more small thing (if possible): Coupon Field (in CART only, Checkout already has text in it) for desktop and mobile devices: is it possible to have a grey-out text in it (e.g. “Enter Coupon Code Here”), as we get lots of customers confused to where to enter the coupons… Much appreciated.

    Thank you very much, once again!

    #106627 Copied In reply to: Customize Colour / Size Buttons for Mobile Devices in Cart & Checkout Pages
    Avatar: Olga777
    Olga777
    Participant

    Hi Eva,

    It works now – I had to delete cookies… I did not know, but after deleting them, it displays the right color!

    Thank you for your help, once again.
    Olga

    #79956 Copied In reply to: Woocommerce Update to 2.4.2 Problems with Blanco Files
    Avatar: Olga777
    Olga777
    Participant

    Thank you, Eva. I’ve done this, yet the Hover Over Colour is Grey (not #3c8433). Please help!

    #79948 Copied In reply to: Woocommerce Update to 2.4.2 Problems with Blanco Files
    Avatar: Olga777
    Olga777
    Participant

    Thank you, Eva. I have just updated Blanco and woocommerce to the latest version. The new problems:
    1) “Add To Cart” button for variable products – Hover Over Colour Does NOT Work
    2) “Add to Cart” button for simply products (on Single Product page) – Hover Over Colour is Wrong (Grey, instead of Green, as selected on Blanco Settings)

    Please help!

    Thank you

    #79930 Copied In reply to: Woocommerce Update to 2.4.2 Problems with Blanco Files
    Avatar: Olga777
    Olga777
    Participant

    Thank you, Robert. I believe Blanco 3.3 was just released. Is it compatible with new woocommerce 2.4.3 (that was just released today as well)? PLease confirm. Thank you!

    #79916 Copied In reply to: Woocommerce Update to 2.4.2 Problems with Blanco Files
    Avatar: Olga777
    Olga777
    Participant

    Thank you, Jack. Does it mean that all BLANCO 3.2 woocommerce files are compatible with Woocommerce 2.4.2?
    Or should I replace the outdated Blanco woocommerce files (from Blanco/woocommerce directory with the corresponding files from woocommerce/template file) Please confirm. Thank you!

    #79686 Copied In reply to: Woocommerce Update to 2.4.2 Problems with Blanco Files
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