XStore Core Plugin Update Issue. - by Olga777

This topic has 6 replies, 2 voices, and was last updated 4 years, 10 months ago ago by Rose Tyler

  • Avatar: Olga777
    Olga777
    Participant
    May 23, 2019 at 17:32

    Hi there,

    After updating the plugin on test environment the notification in Plugins section of WP Admin Area is still displayed “There is a new version of XStore Core available. or update now.” When click on “View Details” the message “Plugin Not Found” is displayed.
    How can we fix it on test environment and eventually on the production?

    Thank you for your help.

    Olga

    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 24, 2019 at 07:32

    Hello,

    Could you, please, provide temporary wp-admin and FTP access?

    Regards

    Avatar: Olga777
    Olga777
    Participant
    May 24, 2019 at 14:39

    Hi Rose,

    Thank you for the reply.
    I’m providing the credentials for both in the private content.

    Please note, this is a test site, we need to know the resolution (not just to have the fix done), as we have to implement it on production site (prior to doing the update on the live site).

    Thank you.

    Olga

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 24, 2019 at 14:48

    Hello,

    The problem was fixed from our side.
    Go to Plugins > click on update Core plugin and the notice should disappear.

    Regards

    Avatar: Olga777
    Olga777
    Participant
    May 24, 2019 at 18:54

    Thank you very much, Rose, for confirming the fix! Looks good from our end as well.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 25, 2019 at 07:54

    Hello,

    You’re welcome!
    Have a nice day.

    Regards

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