Hi,
But my original question was about main slider. Product images are fine. Why my slider all of the sudden is changing – on every screen it is different. (It’s hight). On some screens (bigger) it will chop off the head of the model.
Hi – it is ok now. Thank you for checking
Hi,
But my original question was about main slider. Product images are fine. Why my slider all of the sudden is changing – on every screen it is different. (It’s hight). On some screens (bigger) it will chop off the head of the model.
Here are our product images settings – does it affect slider?
Hi,
It sorry. account hasn’t been saved after I created it for you.
We did as instructed, folder removed, theme settings updated. It is ok when we go to Theme settings (preview mode), when I publish changes it is again the wierd font.
here
And why did it happen? To be honest I don’t remember what font I have. I purchased the theme because I liked the default look. Why is it ok on mobile?
Would you be able to help I provided FTP details in PC
See pc area.
We will appreciate your insight.
thank you
it seems it is “back to the top” button which for some reason is enlarged
Thank you Rose!
Hi,
So the extra price and add to cart button are removed. But still up sell products are not displayed in the cart.
In general after recent updates we see glitch after glitch. Now I can’t edit product category.
Will the update again screw settings of product categories carousel? Is the fix included (see https://www.8theme.com/topic/formatting-problem-returned/#post-263287)
It is ok now. I appreciate your help. So should I wait with potential updates for the fix? With last one I was convinced that there is no risk.
Hi – please disregard. It must have not sync, I will report if we have problems again.
It is all good now.
Hi Olga,
The formatting was fine for months. What has changed so they do not adjust?
You announced the fix weeks ago, it is still not here. My homepage looks really bad. I appreciate if you could fix it one more time.
I read your comment and went to GTMetrix to check my site. I dropped from B to F in recent days!
Thank you Olga.
now?
.
Thank you for help with this two. Access to ftp in private area
Here you are.
Please ignore – it is caused by source formatting – text as copied.
Solved – thanks for advise. It wasn’t cache.
It didn’t get back to normal. Still admin view is different than user
Purged all caches and page cache all – didn’t help
Hi Olga, unfortunately we are having some issues. All of the sudden all our setting are screwed.
After you installed the cache we had to modify some of our shiping and tax settings. All is fine – when we preview it as logged in user (admin)
Not logged users see prices without taxes – changes made in the lugin do not sync (let’s describe it like this)
We need urgent help with this issue
Thank you Olga
Hi – I just noticed that some of informational pages were not removed – thanks.
login provided in pc
Hi,
1 – it got sorted after I uploaded dafault header one more time All works fine there now.
2 – thanks!!
3 – I’ve found the answer on the forum and fixed it. Thanks
Hi Rose,
FTP details in the private content
I have additional glitch – I can’t edit static blocks with WP bakery – see screenshot
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