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Viewing 30 posts - 151 through 180 (of 182 total)
  • Avatar: Namaste
    Namaste
    Participant

    Hi – it is ok now. Thank you for checking

    Avatar: Namaste
    Namaste
    Participant

    Hi,

    But my original question was about main slider. Product images are fine. Why my slider all of the sudden is changing – on every screen it is different. (It’s hight). On some screens (bigger) it will chop off the head of the model.

    Avatar: Namaste
    Namaste
    Participant

    Here are our product images settings – does it affect slider?

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    Avatar: Namaste
    Namaste
    Participant

    Hi,

    It sorry. account hasn’t been saved after I created it for you.

    We did as instructed, folder removed, theme settings updated. It is ok when we go to Theme settings (preview mode), when I publish changes it is again the wierd font.

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    Avatar: Namaste
    Namaste
    Participant

    here

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    Avatar: Namaste
    Namaste
    Participant

    And why did it happen? To be honest I don’t remember what font I have. I purchased the theme because I liked the default look. Why is it ok on mobile?

    Would you be able to help I provided FTP details in PC

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    Avatar: Namaste
    Namaste
    Participant

    See pc area.

    We will appreciate your insight.

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    Avatar: Namaste
    Namaste
    Participant

    thank you

    Avatar: Namaste
    Namaste
    Participant

    it seems it is “back to the top” button which for some reason is enlarged

    Avatar: Namaste
    Namaste
    Participant

    Thank you Rose!

    Avatar: Namaste
    Namaste
    Participant

    Hi,

    So the extra price and add to cart button are removed. But still up sell products are not displayed in the cart.

    In general after recent updates we see glitch after glitch. Now I can’t edit product category.

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    Avatar: Namaste
    Namaste
    Participant

    Will the update again screw settings of product categories carousel? Is the fix included (see https://www.8theme.com/topic/formatting-problem-returned/#post-263287)

    Avatar: Namaste
    Namaste
    Participant

    It is ok now. I appreciate your help. So should I wait with potential updates for the fix? With last one I was convinced that there is no risk.

    Avatar: Namaste
    Namaste
    Participant

    Hi – please disregard. It must have not sync, I will report if we have problems again.

    It is all good now.

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    Avatar: Namaste
    Namaste
    Participant

    Hi Olga,

    The formatting was fine for months. What has changed so they do not adjust?

    You announced the fix weeks ago, it is still not here. My homepage looks really bad. I appreciate if you could fix it one more time.

    Avatar: Namaste
    Namaste
    Participant

    I read your comment and went to GTMetrix to check my site. I dropped from B to F in recent days!

    Avatar: Namaste
    Namaste
    Participant

    Thank you Olga.

    Avatar: Namaste
    Namaste
    Participant

    now?

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    Avatar: Namaste
    Namaste
    Participant

    .

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    Avatar: Namaste
    Namaste
    Participant

    Thank you for help with this two. Access to ftp in private area

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    Avatar: Namaste
    Namaste
    Participant

    Here you are.

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    Avatar: Namaste
    Namaste
    Participant

    Please ignore – it is caused by source formatting – text as copied.

    Avatar: Namaste
    Namaste
    Participant

    Solved – thanks for advise. It wasn’t cache.

    Avatar: Namaste
    Namaste
    Participant

    It didn’t get back to normal. Still admin view is different than user

    Avatar: Namaste
    Namaste
    Participant

    Purged all caches and page cache all – didn’t help

    Avatar: Namaste
    Namaste
    Participant

    Hi Olga, unfortunately we are having some issues. All of the sudden all our setting are screwed.

    After you installed the cache we had to modify some of our shiping and tax settings. All is fine – when we preview it as logged in user (admin)

    Not logged users see prices without taxes – changes made in the lugin do not sync (let’s describe it like this)
    We need urgent help with this issue

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    Avatar: Namaste
    Namaste
    Participant

    Thank you Olga

    Avatar: Namaste
    Namaste
    Participant

    Hi – I just noticed that some of informational pages were not removed – thanks.

    login provided in pc

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    Avatar: Namaste
    Namaste
    Participant

    Hi,

    1 – it got sorted after I uploaded dafault header one more time All works fine there now.

    2 – thanks!!

    3 – I’ve found the answer on the forum and fixed it. Thanks

    Avatar: Namaste
    Namaste
    Participant

    Hi Rose,

    FTP details in the private content

    I have additional glitch – I can’t edit static blocks with WP bakery – see screenshot

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    for this information.
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Viewing 30 posts - 151 through 180 (of 182 total)