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Page speed help and subpage location - by Namaste

This topic has 13 replies, 2 voices, and was last updated 4 years, 2 months ago ago by Olga Barlow

Namaste

Participant

February 10, 2020 at 12:41

Hi
I just noticed in my google analytics that someone is visitingy page mydomain/ /xstore-icons/

I didn’t know that it can be accessed and I am not sure how to block it. (exact url in pc area)

Second: could you help me with the site speed and optimization? I didn’t set up cache yet and right now site is very slow. Support appreciated.

Please, contact administrator
for this information.

#229568 Copied Theme version: xstore

12 Answers

Olga Barlow

Support staff

February 10, 2020 at 13:50

Hello,

1) Either remove that page (Dashboard > Pages > remove xstore-icons page) if you don’t need it or exclude it from the index using roboots.txt file.
2) Provide us with WP Dashboard access to check the settings and help you with cache plugin installation to speed up your site.

Regards

#229582 Copied

Namaste

Participant

February 10, 2020 at 14:04

Hi – I just noticed that some of informational pages were not removed – thanks.

login provided in pc

Please contact administrator
for this information.

#229583 Copied

Olga Barlow

Support staff

February 10, 2020 at 15:20

Hello,

1) You are welcome.

2) I have installed cache plugin with some general settings and it improved the page speed.
Before
https://gtmetrix.com/reports/namaste24.pl/Dn5C37R9
https://tools.pingdom.com/#5c0bda9318800000
After
https://gtmetrix.com/reports/namaste24.pl/xzgLA65z
https://tools.pingdom.com/#5c0bdd116b000000
If you need advanced help with site optimization submit the request to optimization specialists (WPKaken team) because base support includes only the general tips https://xstore.helpscoutdocs.com/article/100-how-to-speed-up-my-website

Regards

#229588 Copied

Namaste

Participant

February 10, 2020 at 15:38

Thank you Olga

#229593 Copied

Olga Barlow

Support staff

February 10, 2020 at 15:39

You are welcome.

Regards

#229594 Copied

Namaste

Participant

February 10, 2020 at 18:24

Hi Olga, unfortunately we are having some issues. All of the sudden all our setting are screwed.

After you installed the cache we had to modify some of our shiping and tax settings. All is fine – when we preview it as logged in user (admin)

Not logged users see prices without taxes – changes made in the lugin do not sync (let’s describe it like this)
We need urgent help with this issue

Please contact administrator
for this information.

#229607 Copied

Olga Barlow

Support staff

February 10, 2020 at 18:47

Hello,

Did you clear plugin cache after these changes?

Regards

#229610 Copied

Namaste

Participant

February 10, 2020 at 18:49

Purged all caches and page cache all – didn’t help

#229614 Copied

Olga Barlow

Support staff

February 10, 2020 at 18:56

Hello,

Is everything ok once you disable the cache plugin?

Regards

#229615 Copied

Namaste

Participant

February 10, 2020 at 19:01

It didn’t get back to normal. Still admin view is different than user

#229616 Copied

Namaste

Participant

February 10, 2020 at 19:37

Solved – thanks for advise. It wasn’t cache.

#229618 Copied

Olga Barlow

Support staff

February 11, 2020 at 08:59

Hello,

Ok. Glad to hear that.

Regards

#229629 Copied
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