Forum Replies Created

Viewing 30 posts - 1 through 30 (of 182 total)
1 2 3 … 5 6 7
  • Avatar: Namaste
    Namaste
    Participant

    Good morning,

    I used your settings and it helped although it is still not passing core vitals.

    Additionally after some additional changes (turned off movement effects for top section on my mobile on live view background picture is not displaying. It looks fine in the edit view.

    Could you please review it and help me fix this problem?

    Of course I cleared cache.

    Please contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    #443820 Copied In reply to: WP Rocket settings – default not sufficient
    Avatar: Namaste
    Namaste
    Participant

    Dear Jack,

    All this steps are checked, and site status is as reported in the original post, and recocmendations were already implemented.

    BTW please note that this guide is outdated as chche tab was removed from WP Rocket Dashboard https://docs.wp-rocket.me/article/1817-removal-of-the-cache-tab

    #443473 Copied In reply to: WP Rocket settings – default not sufficient
    Avatar: Namaste
    Namaste
    Participant

    thanks

    #442760 Copied In reply to: Ultimate Addons for Elementor Lite – is it part of your bundle
    Avatar: Namaste
    Namaste
    Participant

    All looks good now, thank you for help.

    #442643 Copied In reply to: Review tab not visible on the product page
    Avatar: Namaste
    Namaste
    Participant

    So this seems to work correctly but what we noticed is that we have a comments section on the home page – we did not add this element and we can’t remove it in elementor edit – it is somehow pushed from the wordpress defaults.

    And commenting should be turned off for the whole site (it is also visible on blog posts although we do not want it there)

    The comment field is visible on all pages except woocomerce (shop, products), so it is definitely a glitch.

    #442630 Copied In reply to: Review tab not visible on the product page
    Avatar: Namaste
    Namaste
    Participant

    access in pc

    Please contact administrator
    for this information.
    #442499 Copied In reply to: Review tab not visible on the product page
    Avatar: Namaste
    Namaste
    Participant

    I really do not have time to again go through this. I have been using your theme for many years and have multiple licenses.

    Second – to pay for support and receive this copy and paste reply, now with additional child theme piece is just not helpful.

    Can you please analyse the problem?

    #442229 Copied In reply to: Review tab not visible on the product page
    Avatar: Namaste
    Namaste
    Participant

    Haha. A simple “Use Active Products Filters widget” would do as well.
    Thanks

    #365762 Copied In reply to: elementor how to clear filter on shop page
    Avatar: Namaste
    Namaste
    Participant

    Hi Rose,

    As I installed an older version of Woocommerce the issue is not currently present.

    The issue was affecting any variable product I wanted to edit. As I have a batch of products that I want to update (their descriptions) I will keep the older version as long as I work on it. I couldn’t find any error logs related to this.

    #362449 Copied In reply to: Variations disappear after product edit (Quick edit is fine)
    Avatar: Namaste
    Namaste
    Participant

    Daar Tony,

    Thank for your reply, as always it is full of informative content. Unfortunately, I do not think I expressed myself clearly:

    I DO know how to create products with variants, but there is an issue:
    1 – makes it impossible to create variable products, the checkbox you showed is inactive https://snipboard.io/SW045H.jpg
    2 – products that have variants after any edit to the description lose all the variants. WITHOUT ME EDITING VARIANTS. Please see screenshots in my original entry

    FYI – as a workaround I reverted to Woocommerce 7.8.2 and the issue was solved

    #362435 Copied In reply to: Variations disappear after product edit (Quick edit is fine)
    Avatar: Namaste
    Namaste
    Participant

    Thanks, I am really not sure what has happened. I created files as normal and the location was chosen automatically as you described. I updated the theme and when I went to the translation it was gone. Really not sure what has happened. It will be easier to translate again than retrieve back up as I just started last week. Just wondering how it could happen

    #362337 Copied In reply to: critical error when trying to acces wp admin
    Avatar: Namaste
    Namaste
    Participant

    Hi,

    Not sure what has happened but after yesterday my translation files are gone…

    #362327 Copied In reply to: critical error when trying to acces wp admin
    Avatar: Namaste
    Namaste
    Participant

    I see that you successfully accessed FTP that I shared. The site is working. Thank you for the fix.

    #362211 Copied In reply to: critical error when trying to acces wp admin
    Avatar: Namaste
    Namaste
    Participant

    got it. Topic closed

    #361119 Copied In reply to: Canonical tag points to xstore – how to fix
    Avatar: Namaste
    Namaste
    Participant

    Dear Tony,
    Thank you for providing this info.

    I am sorry if my post was not clear. What I meant is – in your demo there is a mistake in the footer background graphic:

    https://snipboard.io/zfHC8O.jpg

    #361092 Copied In reply to: little mistake in your demo footer (Sport)
    Avatar: Namaste
    Namaste
    Participant

    Hi Rose,

    I passed your question to our hosting, they will be debugging it from their side. I will come back if that won’t help. Thank you!

    #360552 Copied In reply to: urgent – email from the store are not being sent
    Avatar: Namaste
    Namaste
    Participant

    So after the staging site was created – just the woocomerce and storefront were installed. The problem is still here…

    Plus this error (not sure if it is from staging or actual…)

    Please contact administrator
    for this information.
    #360454 Copied In reply to: urgent – email from the store are not being sent
    Avatar: Namaste
    Namaste
    Participant

    When the builder is turned off it is still not working. Just confirmation for the store no client one.
    I tried turning off plugins common for both sites

    One more note: in the safe checkout (sales booster) two new payment methods showed up without us adding it – Bitcoin and Maestro. Not sure if it can be connected but no idea how it happened.

    Any suggestions from here?

    #360448 Copied In reply to: urgent – email from the store are not being sent
    Avatar: Namaste
    Namaste
    Participant

    Hi Rose,

    I really can’t turn off the theme to Storefront, these sites are live. If I disable email builder will it reset the customizations?

    #360439 Copied In reply to: urgent – email from the store are not being sent
    Avatar: Namaste
    Namaste
    Participant

    Thank you Rose for providing this solution. As always exceptional customer service.

    #360341 Copied In reply to: PHP message: PHP Warning: Undefined array key “st-image-swatch”
    Avatar: Namaste
    Namaste
    Participant

    Hi,

    So I have it on product pahge but not on category/shop page. Could you help?

    Please contact administrator
    for this information.
    #358504 Copied In reply to: how to enable add to cart on the shop page
    Avatar: Namaste
    Namaste
    Participant

    Thank you for help.

    One more related question – how to show sizes on the shop page?

    #358501 Copied In reply to: how to enable add to cart on the shop page
    Avatar: Namaste
    Namaste
    Participant

    pc

    Please contact administrator
    for this information.
    #358272 Copied In reply to: Email builder – problem with emails in Thunderbird
    Avatar: Namaste
    Namaste
    Participant

    Wow, this is so great. I will test it.

    Thank you!!!

    #357397 Copied In reply to: Sizing guide – assign to brand not single products
    Avatar: Namaste
    Namaste
    Participant

    pc

    Please contact administrator
    for this information.
    #357343 Copied In reply to: Elementor formatting elements on the main page (Sneakers demo)
    Avatar: Namaste
    Namaste
    Participant

    It worked thank you. I will keep this open in case the issue is back.

    #355777 Copied In reply to: Sneakers demo customisation – gap under text
    Avatar: Namaste
    Namaste
    Participant

    Thank you, I didn’t know it.

    Is it possible that it is why my whole footer got screwed up on mobile? It is not responsive – all columns are being displayed in one row not 4. Is there a fix for it (the footer issue)?

    #355759 Copied In reply to: Sneakers demo customisation – gap under text
    Avatar: Namaste
    Namaste
    Participant

    Dear Rose,


    @1     I have seen your not about problems with compatibility. I understand that it is a common problem so maybe it is worth looking into it. Especially that modified cart/checkout is very desired option. are you aware of payment providers who are compatible with your theme? Stripe?

    @2 Yes I use single product bulider, I have not tried without it. If I disable it will it reset the settings? As always this way of troubleshooting is well… troubling.
    @3 as above. I have seen this issue on the forum before.

    Please not – ability to provide variety of payment options (GPAy included), instant checkout is something which for eCommerce owner is one of the priorities.

    #355744 Copied In reply to: some questions regarding payment integration (Google Pay, Apple Pay and other)
    Avatar: Namaste
    Namaste
    Participant

    Got it, sorry.

    #355441 Copied In reply to: Sale text string – where to translate (can’t find)
    Avatar: Namaste
    Namaste
    Participant

    Hi,

    I am hesitant to apply the code since it is some king of glitch – it was working fine. Are you aware of what is causing the issue.

    #355439 Copied In reply to: safe payments element not displaying properly on quick preview
  • 1 2 3 … 5 6 7
    1–30 of 182 posts
Viewing 30 posts - 1 through 30 (of 182 total)
1 2 3 … 5 6 7