Font on PC/Mac - by Namaste - on WordPress WooCommerce support

This topic has 10 replies, 3 voices, and was last updated 3 years, 1 month ago ago by Rose Tyler

  • Avatar: Namaste
    Namaste
    Participant
    February 23, 2021 at 11:40

    Hi,

    For some reason font on the computer is different than mobile. (looks like some kind of Times New Roman…) I had default font installed – is it not loading fully? I cleared all caches – CDN as well

    9 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 23, 2021 at 13:15

    Hello,

    Connect to your server using FTP and remove all folders inside wp-content/fonts/ folder. After that go to Theme Options > Typography choose the necessary font and save settings.

    Regards

    Avatar: Namaste
    Namaste
    Participant
    February 23, 2021 at 19:02

    And why did it happen? To be honest I don’t remember what font I have. I purchased the theme because I liked the default look. Why is it ok on mobile?

    Would you be able to help I provided FTP details in PC

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 23, 2021 at 20:55

    Hello,

    Provide us with correct WP Dashboard access, we need to check the Typography options to help you.

    Regards

    Avatar: Namaste
    Namaste
    Participant
    February 23, 2021 at 22:50

    here

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 24, 2021 at 11:38

    Hello,

    Have you changed FTP access https://gyazo.com/d110145403bff5216963ebf2b51d791d ?
    Connect to your server using FTP and remove the /wp-content/fonts/lato folder.
    After that go to Theme Options > Typography and choose Lato font for the body and headings again.

    Regards

    Avatar: Namaste
    Namaste
    Participant
    February 24, 2021 at 12:26

    Hi,

    It sorry. account hasn’t been saved after I created it for you.

    We did as instructed, folder removed, theme settings updated. It is ok when we go to Theme settings (preview mode), when I publish changes it is again the wierd font.

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 24, 2021 at 18:28

    Hello,

    Try to clear the browser cache. We don’t see the mentioned issue anymore.

    Regards

    Avatar: Namaste
    Namaste
    Participant
    February 24, 2021 at 19:00

    Hi – it is ok now. Thank you for checking

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 25, 2021 at 08:24

    Hi,

    Ok. Thanks for letting us know.

    Regards

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The issue related to '‘Font on PC/Mac’' has been successfully resolved, and the topic is now closed for further responses

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