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Viewing 30 posts - 151 through 180 (of 182 total)

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Namaste

Participant

February 24, 2021 at 19:00

Hi – it is ok now. Thank you for checking

#276342 Copied In reply to: Font on PC/Mac

Namaste

Participant

February 24, 2021 at 17:00

Hi,

But my original question was about main slider. Product images are fine. Why my slider all of the sudden is changing – on every screen it is different. (It’s hight). On some screens (bigger) it will chop off the head of the model.

#276295 Copied In reply to: Slider hight has changed

Namaste

Participant

February 24, 2021 at 12:35

Here are our product images settings – does it affect slider?

Please contact administrator
for this information.

#276210 Copied In reply to: Slider hight has changed

Namaste

Participant

February 24, 2021 at 12:26

Hi,

It sorry. account hasn’t been saved after I created it for you.

We did as instructed, folder removed, theme settings updated. It is ok when we go to Theme settings (preview mode), when I publish changes it is again the wierd font.

Please contact administrator
for this information.

#276207 Copied In reply to: Font on PC/Mac

Namaste

Participant

February 23, 2021 at 22:50

here

Please contact administrator
for this information.

#276078 Copied In reply to: Font on PC/Mac

Namaste

Participant

February 23, 2021 at 19:02

And why did it happen? To be honest I don’t remember what font I have. I purchased the theme because I liked the default look. Why is it ok on mobile?

Would you be able to help I provided FTP details in PC

Please contact administrator
for this information.

#276035 Copied In reply to: Font on PC/Mac

Namaste

Participant

January 28, 2021 at 16:08

See pc area.

We will appreciate your insight.

Please contact administrator
for this information.

#270878 Copied In reply to: ongoing struggle – page loading speed, server resources used

Namaste

Participant

January 26, 2021 at 09:03

thank you

#270195 Copied In reply to: urgent help – glitch after update site not functional

Namaste

Participant

January 26, 2021 at 07:40

it seems it is “back to the top” button which for some reason is enlarged

#270173 Copied In reply to: urgent help – glitch after update site not functional

Namaste

Participant

January 16, 2021 at 10:28

Thank you Rose!

#268678 Copied In reply to: product picture set-up, IG on the product category page

Namaste

Participant

December 11, 2020 at 16:31

Hi,

So the extra price and add to cart button are removed. But still up sell products are not displayed in the cart.

In general after recent updates we see glitch after glitch. Now I can’t edit product category.

Please contact administrator
for this information.

#263624 Copied In reply to: related products/cross sell/up sell features

Namaste

Participant

December 10, 2020 at 18:32

Will the update again screw settings of product categories carousel? Is the fix included (see https://www.8theme.com/topic/formatting-problem-returned/#post-263287)

#263513 Copied In reply to: related products/cross sell/up sell features

Namaste

Participant

December 9, 2020 at 12:37

It is ok now. I appreciate your help. So should I wait with potential updates for the fix? With last one I was convinced that there is no risk.

#263243 Copied In reply to: Formatting problem returned

Namaste

Participant

December 8, 2020 at 22:05

Hi – please disregard. It must have not sync, I will report if we have problems again.

It is all good now.

Please contact administrator
for this information.

#263172 Copied In reply to: translation question

Namaste

Participant

December 8, 2020 at 18:31

Hi Olga,

The formatting was fine for months. What has changed so they do not adjust?

You announced the fix weeks ago, it is still not here. My homepage looks really bad. I appreciate if you could fix it one more time.

#263153 Copied In reply to: Formatting problem returned

Namaste

Participant

December 3, 2020 at 10:59

I read your comment and went to GTMetrix to check my site. I dropped from B to F in recent days!

#262377 Copied In reply to: Speed Issues

Namaste

Participant

December 2, 2020 at 11:59

Thank you Olga.

#262174 Copied In reply to: Some issues with the layout

Namaste

Participant

December 1, 2020 at 14:14

now?

Please contact administrator
for this information.

#262051 Copied In reply to: Some issues with the layout

Namaste

Participant

November 30, 2020 at 21:58

.

Please contact administrator
for this information.

#261992 Copied In reply to: Some issues with the layout

Namaste

Participant

November 30, 2020 at 18:33

Thank you for help with this two. Access to ftp in private area

Please contact administrator
for this information.

#261967 Copied In reply to: Some issues with the layout

Namaste

Participant

November 29, 2020 at 17:04

Here you are.

Please contact administrator
for this information.

#261803 Copied In reply to: Some issues with the layout

Namaste

Participant

May 24, 2020 at 11:45

Please ignore – it is caused by source formatting – text as copied.

#238590 Copied In reply to: Formatting question

Namaste

Participant

February 10, 2020 at 19:37

Solved – thanks for advise. It wasn’t cache.

#229618 Copied In reply to: page speed help and subpage location

Namaste

Participant

February 10, 2020 at 19:01

It didn’t get back to normal. Still admin view is different than user

#229616 Copied In reply to: page speed help and subpage location

Namaste

Participant

February 10, 2020 at 18:49

Purged all caches and page cache all – didn’t help

#229614 Copied In reply to: page speed help and subpage location

Namaste

Participant

February 10, 2020 at 18:24

Hi Olga, unfortunately we are having some issues. All of the sudden all our setting are screwed.

After you installed the cache we had to modify some of our shiping and tax settings. All is fine – when we preview it as logged in user (admin)

Not logged users see prices without taxes – changes made in the lugin do not sync (let’s describe it like this)
We need urgent help with this issue

Please contact administrator
for this information.

#229607 Copied In reply to: page speed help and subpage location

Namaste

Participant

February 10, 2020 at 15:38

Thank you Olga

#229593 Copied In reply to: page speed help and subpage location

Namaste

Participant

February 10, 2020 at 14:04

Hi – I just noticed that some of informational pages were not removed – thanks.

login provided in pc

Please contact administrator
for this information.

#229583 Copied In reply to: page speed help and subpage location

Namaste

Participant

January 21, 2020 at 12:25

Hi,

1 – it got sorted after I uploaded dafault header one more time All works fine there now.

2 – thanks!!

3 – I’ve found the answer on the forum and fixed it. Thanks

#228618 Copied In reply to: Saving header and single product site plusmega menu question

Namaste

Participant

January 20, 2020 at 15:55

Hi Rose,

FTP details in the private content

I have additional glitch – I can’t edit static blocks with WP bakery – see screenshot

Please contact administrator
for this information.

#228590 Copied In reply to: Saving header and single product site plusmega menu question
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Viewing 180 results - 151 through 180 (of 182 total)

Viewing 30 posts - 151 through 180 (of 182 total)

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