Forum Replies Created

Viewing 16 posts - 1 through 16 (of 16 total)
  • Avatar: malizacp
    malizacp
    Participant
    November 19, 2021 at 13:18

    Nope, it doesn’t happen with storefront. We’ve check 72 times. We have decided to switch to a different theme, and will switch our other sites then too in December. The stock issue is unique to Xstore.

    Avatar: malizacp
    malizacp
    Participant
    November 18, 2021 at 10:12

    How long will this take? I need to give feedback to our directors, and saying “the developers are looking into it” is not going to cut it much longer.

    Avatar: malizacp
    malizacp
    Participant
    November 17, 2021 at 08:28

    I am restoring a backup that I made just before testing right now, so all is in place for testing. Please do not delete the backup of the site.

    If you do make changes, please let me know so that I know what to backup and what not to.

    Please contact administrator
    for this information.
    Avatar: malizacp
    malizacp
    Participant
    November 16, 2021 at 09:56

    Is anyone responding here? Please this is now urgent.

    Avatar: malizacp
    malizacp
    Participant
    September 16, 2021 at 13:27

    They are both disconnected on those profiles:

    here are screenshots to prove it: https://drive.google.com/drive/folders/14pC2ODBKSpbFp5F8QCeX0Wb4RSG_-Ok-?usp=sharing

    Also, on faithly, the theme isn’t even active anymore. I changed to hello elementor AFTER deactivating the product code.

    And, yes, I know envato only allows one license, hence why I have about 8!

    Avatar: malizacp
    malizacp
    Participant
    September 16, 2021 at 13:20

    Purchase Code

    Please contact administrator
    for this information.
    Avatar: malizacp
    malizacp
    Participant
    August 20, 2021 at 16:03

    So, if that works, does it means we cannot/shouldn’t use any other third party plugins that do no come with XStore?

    Avatar: malizacp
    malizacp
    Participant
    August 3, 2021 at 13:54

    The update that was released fixed it, but only after a week. How do we stop this from happening again? I do not want to lose orders again.

    Avatar: malizacp
    malizacp
    Participant
    July 19, 2021 at 17:35

    The problem is with the XStore Core plugin itself. Stop blaming your customers guys. There are multiple of the same issues logged – does not seem like you guys are taking responsibility for the XStore Core plugin being faulty.

    Avatar: malizacp
    malizacp
    Participant
    July 19, 2021 at 17:24

    Your updates should be stable enough for us not to have a staging site first. Not everyone has that level of hosting access.

    Avatar: malizacp
    malizacp
    Participant
    July 19, 2021 at 17:10

    I am now rolling back to a backup. If you want to see the problem in action, you will have to contact me and I will need to put the site in maintenance mode, and make a backup first BEFORE ANY changes are done by you. That is why I cannot give you an FTP or login details.

    Avatar: malizacp
    malizacp
    Participant
    April 25, 2021 at 16:36

    Thank you – what should I do to carry this change through to my other sites?

    Avatar: malizacp
    malizacp
    Participant
    April 22, 2021 at 10:21

    All details in private content area

    Please contact administrator
    for this information.
    Avatar: malizacp
    malizacp
    Participant
    February 17, 2021 at 22:04

    I have no idea how I missed that! Thank you hahahahaha!

    Avatar: malizacp
    malizacp
    Participant
    January 21, 2021 at 16:01

    Hi, I cannot raise a new ticket/topic on here as it does not recognize any of my 4 licenses that show I still have 167 days of support left. I have an error on my Xstore theme, which I need assistance with. If I search for a product, the product archive has an “after shop loop” that shows up, which I cannot figure out where to turn off.

    Please contact administrator
    for this information.
    Avatar: malizacp
    malizacp
    Participant
    October 19, 2020 at 15:19

    Thank you! I have contacted them. Will close this topic when the problem has been solved.

  • Viewing 16 results - 1 through 16 (of 16 total)
Viewing 16 posts - 1 through 16 (of 16 total)
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