Urgent: You have reached activation number limit.

This topic has 6 replies, 2 voices, and was last updated 2 years, 5 months ago ago by Rose Tyler

  • Avatar: malizacp
    malizacp
    Participant
    September 16, 2021 at 13:02

    Transfered my site from staging to the new domain. Have deactivated it on a test domain, as well as on the staging domain, but I still get “You have reached activation number limit.”

    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 16, 2021 at 13:06

    Hello,

    Provide purchase code via the Private Content area, please

    Regards

    Avatar: malizacp
    malizacp
    Participant
    September 16, 2021 at 13:20

    Purchase Code

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 16, 2021 at 13:23

    We can see next activations – https://prnt.sc/1sfgnxa
    https://c**isk86.sg-host.com/ – uses XStore theme still.
    Where do you want to activate the theme?
    Please note that according to the ThemeForest license policy, you can use 1 license for 1 project only (dev site, production site, localhost but the same project) – https://themeforest.net/licenses/terms/regular

    Regards

    Avatar: malizacp
    malizacp
    Participant
    September 16, 2021 at 13:27

    They are both disconnected on those profiles:

    here are screenshots to prove it: https://drive.google.com/drive/folders/14pC2ODBKSpbFp5F8QCeX0Wb4RSG_-Ok-?usp=sharing

    Also, on faithly, the theme isn’t even active anymore. I changed to hello elementor AFTER deactivating the product code.

    And, yes, I know envato only allows one license, hence why I have about 8!

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 16, 2021 at 13:38

    You can activate XStore now

    Regards

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