Forum Replies Created

Viewing 30 posts - 241 through 270 (of 418 total)
  • Avatar: laranz
    Laranz
    Participant

    Hi,

    You’re welcome 😉 Glad we helped. 🙂

    Let us know if you have any other questions,

    If you’re happy with our service, don’t forget to rate us 5 stars in themeforest. 🙂

    Thanks,
    laranz.

    Avatar: laranz
    Laranz
    Participant

    Hi,

    Do these two settings: http://take.ms/3yjNC

    Let us know,

    Thanks,
    laranz.

    Avatar: laranz
    Laranz
    Participant

    Hi,

    Try putting this Custom CSS snippet in your style.css of your child theme or put that in Appearance -> Customize -> Additional CSS.

    .woocommerce-ordering { z-index: auto; }

    if that didn’t work, try putting an !important like,

    .woocommerce-ordering { z-index: auto !important; }

    If that too didn’t work, change the auto to 1

    Let us know,

    Thanks,
    laranz.

    Avatar: laranz
    Laranz
    Participant

    Hi,

    Before that, try disable all the plugins except woocommerce and see that solves anything.

    500 errors are caused by servers, to check what cause that error, we can try a couple of ways,

    1. https://docs.woocommerce.com/document/debug-info-internal-server-500-error/ after that it shows what cause the error in the screen,

    2. Checking the server error log, if you don’t know how to see, please ask your hosting support guys, they will provide you the error logs. Then inside the error log, we can check what cause the error.

    Either way, please pass the error to us, so that we can check and reply you a fix.

    Let us know,

    Thanks,
    laranz.

    Avatar: laranz
    Laranz
    Participant

    Hi,

    Thanks Estephan for the help. 🙂


    @Waqas
    Let us know if you have any other questions,

    Thanks,
    laranz.

    Avatar: laranz
    Laranz
    Participant

    Hi,

    You can alter revolution slider for mobile devices Here is a video tutorials: https://www.youtube.com/watch?v=SVYuO2rlId0

    For more tips and tricks, use the revolution slider documentation: https://www.themepunch.com/revslider-doc/slider-revolution-documentation/

    Let us know,

    Thanks,
    laranz.

    Avatar: laranz
    Laranz
    Participant

    Hi,

    First try to update the theme to its latest version and see that fixes it. Also, try using the Products element instead of the “Featured Products” element. In the Products choose “featured” in Products type

    If that didn’t work, What happens if you turn the default theme Storefront and see how many products it shows for the featured shortcode?

    Let us know,

    Thanks,
    laranz.

    Avatar: laranz
    Laranz
    Participant

    Hi,

    It is strange that it disappears after saving, make sure you’re running on the latest version of the the xStore. If that didn’t help, can you try put the CSS in Appearance -> Customize -> Additional CSS.

    Please pass us the WP admin/FTP Login details in the Private content for checking this issue.

    Let us know,

    Thanks,
    laranz.

    Avatar: laranz
    Laranz
    Participant

    Hi,

    Glad we helped. 🙂

    Let us know if you have any other questions,

    Thanks,
    laranz.

    Avatar: laranz
    Laranz
    Participant

    Hi,

    This kind of security error you will get when favicon image is on different domain then the script is running (for example its on CDN). If the image doesn’t not have proper response header Access-Control-Allow-Origin: * browsers will block access to that image.

    You can read more about CORS here: https://developer.mozilla.org/en-US/docs/Web/HTTP/Access_control_CORS

    Let me know if you have more questions.

    Avatar: laranz
    Laranz
    Participant

    Hi,

    Glad we helped. 🙂

    Let us know if you have any other questions,

    Thanks,
    laranz.

    Avatar: laranz
    Laranz
    Participant

    Hi,

    Glad we helped. 🙂

    Let us know if you have any other questions,

    Thanks,
    laranz.

    Avatar: laranz
    Laranz
    Participant

    Hi,

    Can you try now? I changed the code to this,

    <script type="text/javascript">
    		jQuery(window).load(function(){
    				jQuery.cookie('etheme_popup_closed', 'do-not-show', { expires: 1, path: '/' } ); 
    		});
    	</script>

    Let us know,

    Thanks,
    laranz.

    Avatar: laranz
    Laranz
    Participant

    Hi,

    Instead the changes you made, you can use this

    <?php if ($hoverUrl != ''): ?>
    						<img src="<?php echo $hoverImg['url']; ?>" width="<?php echo $size['width'] ?>" height="<?php echo $size['height']  ?>" alt="<?php the_title(); ?>" class="show-image">
    					<?php endif ?>

    it is more elegant way, but we already take this in to developers so they will fix this up in the upcoming updates.

    PS: I tried to change that in the FTP, but it didn’t reflect in the front-end, I think there is some cache. So I pass the solution to you instead.

    Let us know,

    Thanks,
    laranz.

    Avatar: laranz
    Laranz
    Participant

    Hi,

    We can’t able to find what cause those errors, one way to do that is disable all the plugins except Woocommerce and Visual Composer, disable the minify, cache, and see that fixes the issue. If that did the trick, then we need to enable the plugin one by one to find what cause the issue.

    If you can’t do that in the main site means, clone it and create a staging site and try that in that staging site.

    Let us know,

    Thanks,
    laranz.

    Avatar: laranz
    Laranz
    Participant

    Hi,

    In the console it says so many js errors, can you try disable all the plugins including the cache plugin, turn off minify etc., and then create the variable product like this https://docs.woocommerce.com/document/variable-product/

    Let us know,

    Thanks,
    laranz.

    Avatar: laranz
    Laranz
    Participant

    Hi,

    You’re welcome. 🙂

    Let us know if you have any other questions.

    Thanks,
    laranz.

    Avatar: laranz
    Laranz
    Participant

    Hi,

    In that case use this Custom CSS,

    .single-product .price { display: none; }

    it will hide the price in all products page. If still this is not you need, please pass me a screenshot what exactly you want to hide.

    For the bulk price change, I doubt you have variable and simple products, it can’t be done that way, ( also this is not theme’s issue, it is plugin’s ) try some woocommerce plugin for bulk edit for prices.

    Let us know,

    Thanks,
    laranz.

    Avatar: laranz
    Laranz
    Participant

    Hi @Christophe,

    Glad we helped. 🙂

    Let us know if you have any other questions. If you’re happy with our service, don’t forget to rate us 5* in themeforest. 😉

    Thanks,
    laranz.

    Avatar: laranz
    Laranz
    Participant

    Hi,

    Delete the image and completely upload a new image. Did that fix? Go to Woocommerce -> Settings -> Display -> Product Images and make sure you have the correct Shop Catalog images. In demo we used 345*520. Make sure after you change the image size, do a Thumbnail regenerate plugin.

    Steps: https://docs.woocommerce.com/document/fixing-blurry-product-images/

    Let us know,

    Thanks,
    laranz.

    Avatar: laranz
    Laranz
    Participant

    Hi,

    I forward this to my team members, keep the login intact, we will check what’s going wrong.

    Let us know,

    Thanks,
    laranz.

    Avatar: laranz
    Laranz
    Participant

    Hi Zois,

    I edited the framework/theme-functions.php file, don’t worry about the change, it will be fixed in the upcoming updates. Take a backup of this file, just in case before the update.

    Let us know,

    Thanks,
    laranz.

    Avatar: laranz
    Laranz
    Participant

    Hi,

    There are two errors showing,

    http://take.ms/B0jpL

    1. Google Maps API, did you include Google maps using some other plugin? If so, make sure you put the API key in the settings page of that plugin.

    2. Another is sendr_plugin_assets_url is missing from woocommerce-sendr plugin

    Can you double these two and update us?

    Let us know,

    Thanks,
    laranz.

    Avatar: laranz
    Laranz
    Participant

    Hi Chris,

    Haha that is the easiest way to do that 🙂

    Also, can you give us the steps to reproduce this error? “The biggest problem now is the blank page (with preloader) after ordered product(s).” so that we can check what’s going wrong.

    Let us know,

    Thanks,
    laranz.

    Avatar: laranz
    Laranz
    Participant

    Hi,

    I fixed that for you, added Custom CSS in your style.css, make sure the thumbnail are big, so that it will display like the demo.

    Let us know,

    Thanks,
    laranz.

    Avatar: laranz
    Laranz
    Participant

    Hi,

    Sorry you feel that way, if you tell us those unpleasant surprises, we will help you to resolve those issues too. We try our level best to help you.

    Let us know,

    Thanks,
    laranz.

    Avatar: laranz
    Laranz
    Participant

    Hi,

    Glad you sorted it out. We will fix this “Woocommerce template outdated files” in the update.

    Let us know if you have any other questions,

    Thanks,
    laranz.

    Avatar: laranz
    Laranz
    Participant

    Hi,

    For that, can you pass us the WP Login details in a Private reply?

    Let us know,

    Thanks,
    laranz.

    Avatar: laranz
    Laranz
    Participant

    Hi,

    Can you try this Custom CSS in either your child theme’s style.css or Appearance -> Customize -> Additional CSS,

    .menu > li > .item-link:hover { color: #fff !important; }

    This CSS will alter only the header top level menus not the sub-menus, for sub-menus you can use this class .item-design-mega-menu .nav-sublist-dropdown .item-link:hover

    Let us know,

    Thanks,
    laranz.

    Avatar: laranz
    Laranz
    Participant

    Hi,

    For now keep this CSS, I forward this feature request to our development team.

    Let us know if you have any other questions,

    Thanks,
    laranz.

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Viewing 30 posts - 241 through 270 (of 418 total)

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