Hi,

Did you follow these steps? https://www.8theme.com/topic/default-ecommerce-4/page/2/#post-168496

Let us know,

Thanks,
laranz.

Hi,

1. I activate the Child theme.
2. Disable the JS Minify in w3 Cache,
3. Now take a look. 🙂 ( Clear your browser and w3 Cache, just in case. )

Let us know,

Thanks,
laranz.

Hi Peter,

I test the child theme before sending that to you, Screenshot: http://take.ms/7gcLc Can you double check you include all the files or trying my child theme alone?

Try enable the WP_DEBUG in the test phase, so that any files missing will be displayed as error.

Let us know,

Thanks,
laranz.

Hi,

Glad you got it fixed. 🙂

Let us know if you have any other questions,

Thanks,
laranz.

Hi,

Can you check with the kb article about this, http://support.aa-team.com/knowledgebase-details/94

Also try the knowledge base of that particular product, http://support.aa-team.com/search-knowledgebase/3057503/sync/ and give it a read, you may found any clue for that.

Let us know,

Thanks,
laranz.

Hi,

I got it, can you try this little fix, /wp-content/themes/royal/js/etheme.js and around line #610 you will find this function. ( Use WPIDE plugin for editing the theme file in the Dashboard area, it is easy than FTP. )

    function et_update_favicon() {
        var itemsCount = $('.cart-summ').data('items-count');
        var enableBadge = $('.shopping-container').data('fav-badge');
        var favicon = new Favico({
            animation : 'popFade',
            fontStyle : 'normal',
        });
        
        if (enableBadge == 'enable') {
            favicon.badge(itemsCount);
        }
    }

change that to,

    function et_update_favicon() {
        var itemsCount = $('.cart-summ').data('items-count');
        var enableBadge = $('.shopping-container').data('fav-badge');
        
        
        if (enableBadge == 'enable') {
            var favicon = new Favico({
                animation : 'popFade',
                fontStyle : 'normal',
            });
            favicon.badge(itemsCount);
        }
    }

clear the cache after this change, if that still show the error then, comment the code at line #624, it looks like this,

et_update_favicon();

Let us know,

Thanks,
laranz.

Hi,

The update will come around the end of this week. 🙂

Let us know if you have any other questions,

Thanks,
laranz.

Hi,

It is because that we’re using a script that will add the number of cart items to the favicon, if you don’t want that feature then go to Theme Options -> General -> Show products in cart count on the favicon and turn it off, and then you can have the fav icon in your subdomain.

If you want this neat little feature, then you should keep your fav icon in your current domain. Hope this helps.

Let us know,

Thanks,
laranz.

Hi,

They will reply, because it is a server side setting. 🙂

Let us now,

Thanks,
laranz.

Hi @pablostevens,

I will remind rose about this, she will send the files asap.

Thanks,
laranz.

Hi,

Hosting provider can help you, probably they already have a kb article about changing the .htaccess file, if not give it a try with their support guys.

Try this solution, https://stackoverflow.com/a/13871027 just in case.

Let us know,

Thanks,
laranz.

Hi,

Can you try upload the favicon in the same domain and see that error goes away? If the error goes away, then you need to tweak the server’s .htaccess correctly. Ask your server hosting guys about this in case of doubt, and you’re using CDN or something.

Let us know,

Thanks,
laranz.

Hi,

It should work @Royalty, if the same error occurs try disable all the plugins except woocommerce and see that fixes, also make sure you configure the server correctly for http/2, if still you got that, enable the storefron theme ( WooCommerce default theme ) if the error comes from that means, something is wrong with the configuration/plugin.

@Waqas tried with the Storefront theme?

Let us know,

Thanks,
laranz.

Hi,

Yes in that case, add the png in to that list. 🙂

Let us know,

Thanks,
laranz.

Hi,

Please try this solution: http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-custom-menu-items-limit-in-wordpress/ if that didn’t work, please pass us the WP and FTP Login details, so that we can check what’s going wrong.

Let us know,

Thanks,
laranz.