Luca Rossi

Dear @nebcreative,

We have noticed that the “Other Pages” header has already been removed.

Could you kindly confirm if everything is now functioning correctly?

Thank you for your time and assistance.

Best regards,
8Theme Team

Dear @Malek,

Could you please try adding the following code under functions.php file locates in your child theme?

add_action('wp_footer', 'n2t_wp_footer');
function n2t_wp_footer() {
    ?>
    <script>
        jQuery( document.body ).on( 'updated_cart_totals', function(){
            window.location.reload(true);
        });
    </script>
    <?php
}

Let us know how it goes!

Dear @Youcef,

We would like to inform you that we have disabled the Ajax “Add to Cart” setting.

Could you kindly assist us in testing it again? Please let us know the outcome at your earliest convenience.

We appreciate your support and look forward to your feedback.

Best regards,
8Theme Team

Dear @Tlp,

We hope you are doing well.

We have noticed that the product images on your website are quite large. To improve performance, we kindly ask you to reduce their size.

Additionally, there are too many font requests loading on the shop page, which may affect your website’s speed. To optimize this, we recommend downloading Google Fonts directly to your website. You can do this using the following plugin:
(https://wordpress.org/plugins/local-google-fonts/)

Alternatively, you may follow this manual solution:
(https://wp-rocket.me/blog/self-hosting-google-fonts/)

If you need any assistance, please feel free to reach out.

Best regards,
8Theme Team

Dear @shangyu929,

We have tested your website on an iPhone 11, and the mobile menu appears to be functioning correctly. Please find a screenshot for your reference:

(https://imgur.com/HgktPqN)

Additionally, we noticed that your website is using the Nitropack cache plugin. We kindly suggest disabling this plugin and testing the mobile menu again on your devices to see if the issue persists.

We hope this helps! Please let us know if you need any further assistance.

Best regards,
8Theme Team

Hi @marcusigurd,

Please try adding this custom CSS under XStore > Theme Options > Theme Custom CSS > Global CSS:

body.woocommerce-order-received section.woocommerce-order-details > table > tfoot:nth-child(3) {
    display: none !important;
}

Kind regards,
The 8Theme Team

Hi @Safe Desires,

Please try adding this custom CSS under XStore > Theme Options > Theme Custom CSS > Global CSS:

div#elementor-lightbox-slideshow-single-img img {
    max-height: 90vh;
}

Kind regards,
The 8Theme Team

Dear @Fabricehty,

We hope you are doing well.

The texts in question are generated by the Mailchimp plugin. Could you kindly verify whether the language settings have been correctly configured?

For your reference, you may find additional information here:
(https://www.mc4wp.com/kb/multilingual/)

We hope this helps. Please let us know if you need any further assistance.

Best regards,
8Theme Team

Hi @uttam pradhan,

Please update the previous custom CSS code to this:

body.etheme-elementor-off-canvas--shown {
    overflow-y: hidden !important;
    height: 100vh !important;
}

Hope it helps!

Dear @uttam pradhan,

This feature is not available in our XStore theme yet.

We highly encourage you to share your suggestion on our Taskboard at https://www.8theme.com/taskboard/. If your idea garners sufficient support from other customers, our development team will carefully evaluate the possibility of including it in a future update.

For any additional customizations beyond the default functionalities, we kindly invite you to submit a request through our Customization Panel at https://www.8theme.com/account/#etheme_customization_panel. Please note that customization services are subject to additional charges.

Should you have any further questions or require assistance, please do not hesitate to contact us.

Best Regards,
8Theme’s Team

Dear @mitys,

This feature is not available in our XStore theme yet.

We highly encourage you to share your suggestion on our Taskboard at https://www.8theme.com/taskboard/. If your idea garners sufficient support from other customers, our development team will carefully evaluate the possibility of including it in a future update.

For any additional customizations beyond the default functionalities, we kindly invite you to submit a request through our Customization Panel at https://www.8theme.com/account/#etheme_customization_panel. Please note that customization services are subject to additional charges.

Should you have any further questions or require assistance, please do not hesitate to contact us.

Best regards,
8Theme’s Team

Dear @nebcreative,

We hope you are doing well.

We have noticed a conflict in your Header Builder configuration. Currently, two headers are being assigned to all other pages, as shown in the screenshot below:

(https://prnt.sc/_WOgD8qm-hTq)

To resolve this issue, we recommend removing the “Other Pages” header and working with the default header instead.

Please let us know if you need any further assistance.

Best regards,
8Theme Team

Dear @TheOne,

We would like to check your website backend but this username/password is not working anymore.

Could you please help us double check?

Thank you!

Hi @Fabricehty,

Do you mean the email address is overflaped the right column?

https://prnt.sc/Wb39kuze3HUG

Please try adding this custom CSS under XStore > Theme Options > Theme Custom CSS > Global CSS:

.MyAccount-user-info div {
    word-break: break-all;
    padding-right: 5px;
}

Kind regards,
The 8Theme Team

Dear Rakesh,

Thank you for reaching out to us.

At this time, the XStore theme does not include this feature. However, you may consider using third-party plugins or exploring the suggestion provided by @razr1911 as a possible solution.

Please let us know if you need any further assistance.

Best regards,
8Theme Team