Luca Rossi

Hi @Mukhtar Ahmad,

Please add the following code under XStore > Theme Options > Theme Custom CSS > Global CSS:

.etheme-product-grid-item .et_st-default-holder {
    display: flex;
    align-items: center;
}
.etheme-product-grid-item .et_st-default-holder[data-et-holder="pa_size"]::before {
    content: 'Size: ';
    line-height: 26px;
}
.etheme-product-grid-item .et_st-default-holder[data-et-holder="pa_condition"]::before {
    content: 'Condition: ';
    line-height: 26px;
}
.etheme-product-grid-item .et_st-default-holder ul {
    margin-top: 0 !important;
    margin-left: 0 !important;
}

https://tinyurl.com/27ctaru9

Hope it helps!

Dear @CAMALEAO,

We kindly request you to update your XStore theme and XStore Core plugin to the latest versions (9.4.8 and 5.4.8, respectively).

Please let us know if you encounter any issues or require further assistance.

Best regards,
The 8Theme Team

Dear @Nitin Sharma,

We hope you are doing well.

Please refer to the following documentation for guidance on configuring the LiteSpeed Cache plugin to help resolve the mentioned issues: (https://docs.litespeedtech.com/lscache/lscwp/).

Kindly note that speed optimization falls outside the scope of our standard support services. However, we encourage you to submit a request through our (https://www.8theme.com/account/#etheme_customization_panel). Please be advised that customization services may be subject to additional charges.

Should you have any further questions or require any assistance, please do not hesitate to contact us.

Best regards,
8Theme Team

Dear @thibaultcomte,

We suspect that certain custom CSS codes from Elementor may be conflicting with our code.

Best regards,
The 8Theme Team

Dear @Nitin Sharma,

The issue was caused by the lazy loading image feature of the LiteSpeed Cache plugin.

Could you kindly disable this cache plugin temporarily and try again? Please let us know if the issue persists.

Best regards,
8Theme Team

Dear @thibaultcomte,

We have identified that the issue was caused by the Elementor Canvas template. To resolve this, we have switched to a different page template, and everything is now functioning correctly.

Additionally, we have excluded the header and footer builder from the cart and checkout pages.

Could you kindly review the changes and confirm if everything is working as expected?

Best regards,
8Theme Team

Hi @plnewton,

We’ve disabled the sticky cart feature on the single product page for you.

Could you please check again?

Thank you!

Dear @thibaultcomte,

We hope you are doing well.

We noticed that your XStore version is currently 1.9: (https://tinyurl.com/23fucbe7). We are unsure why this is the case.

Could you kindly reinstall version 9.4.8 at your earliest convenience?

Please let us know if you need any assistance.

Thank you for your time and cooperation.

Best regards,
8Theme Team

Dear Allen,

We hope you are doing well.

Apologies for the delayed response, as it was the weekend.

Our development team will get back to you via email shortly.

Best regards,
8Theme Team

Glad you’ve sorted it out.

If you need anything else please let us know.

Best regards,
8Theme Team

Dear @Tlp,

We hope you are doing well.

We have noticed that your website has a large number of third-party plugins installed. To help identify any potential performance issues, we kindly ask you to temporarily disable these plugins and check your website again. Having too many active plugins may affect your website’s speed and overall performance.

Please let us know if you need any assistance. We appreciate your cooperation.

Best regards,
8Theme Team

Dear @CAMALEAO,

We have adjusted the product title font size to 18px on desktop and 13px on mobile as requested.

Please find the updated previews below:
– (https://prnt.sc/_ae3-jzrmRxd)
– (https://prnt.sc/CA7P-GxHAx5X)

Could you kindly review the changes and let us know if everything looks as expected?

Additionally, please ensure that all caches are cleared to see the latest updates.

Best regards,
8Theme Team

Dear @Tlp,

Could you please clarify what you mean by a “displaying issue”? Upon checking, we can see that both Cards and Google Pay are displaying correctly:

(https://www.awesomescreenshot.com/image/53178472?key=efd00b5e2f1eb566571d996b3cb68a5b)

Kindly note that any issues related to third-party plugins should be directed to the respective plugin’s author. You can reach out to them via the following link: (https://woocommerce.com/my-account/create-a-ticket?select=18627). As these fall outside the scope of our standard support services, we are unable to assist further in this matter.

We appreciate your understanding.

Best regards,
8Theme Team

Dear @Uttam Pradhan,

We have re-added the custom CSS codes. Could you kindly check and confirm if everything is working as expected?

Please note that the overflow: hidden property does not function on iOS devices, so it will not be possible to hide the scroll behavior on those devices.

Should you have any further questions or require assistance, please feel free to reach out.

Best regards,
8Theme Team

Dear @Safe Desires,

We hope you are doing well.

Could you please remove the OptinMonster code from the Global CSS section? This is not the appropriate location for adding it.

Thank you for your cooperation.

Best regards,
8Theme Team